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Crowne Plaza Syracuse

701 E Genesee Street Syracuse, 13210 United States of America

Near Syracuse University, OnCenter

Convenient to campus
Close to 4 major medical centers and the interchange of I-690 and I-81, this Syracuse hotel is less than a mile from the Syracuse University campus and 4 blocks from the OnCenter convention complex. Show more
A tower with views
The 20-story circular hotel rises above downtown Syracuse, overlooking the cityscape. Features include a contemporary lobby and restaurant, a library lounge, and 20,000 square feet of meeting space.
Oversize work desk
The 279 stylish guestrooms at Crowne Plaza Syracuse feature premium bedding and work space which includes 9-foot desks, ergonomic chairs, high-speed Internet access, and cordless dual-line phones. Hide

GUEST REVIEWS

3.8out of 5

Expedia Guest Rating

77%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/28/2013. The check-out date cannot be after 06/28/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Standard Room
1 king bed or 2 full beds based on availability. Premium bedding. Triple sheeting. Desk. In-room safe. Cable television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Refrigerator (upon request). Coffee/tea maker. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control.
1 King Bed Feature Nonsmoking
1 king bed. Premium bedding. Triple sheeting. Desk. In-room safe. Cable television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Refrigerator (upon request). Coffee/tea maker. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control.
1 King Bed Leisure Nonsmoking
1 king bed. Premium bedding. Triple sheeting. Desk. In-room safe. Cable television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Refrigerator (upon request). Coffee/tea maker. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control.
1 King Bd Accessible Roll In Shower Nsmk
1 king bed. Premium bedding. Triple sheeting. Desk. In-room safe. Cable television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Refrigerator (upon request). Coffee/tea maker. Oversized bathroom. Lowered sink and vanity for wheelchair accessibility. Roll-in shower. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control.
1 Double Bed Accessible Nonsmoking
1 double bed. Premium bedding. Triple sheeting. Desk. In-room safe. Cable television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Refrigerator (upon request). Coffee/tea maker. Oversized bathroom. Lowered sink and vanity for wheelchair accessibility. Roll-in shower. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control.
2 Dbl Beds Nonsmoking
2 double beds. Premium bedding. Triple sheeting. Desk. In-room safe. Cable television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Refrigerator (upon request). Coffee/tea maker. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • This hotel has a smoke-free policy.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pet fee charged at hotel/condo
  • Small pets only
  • Pets accepted
  • Check-in time starts at 3 PM
  • Check-out time is noon
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pet fee: USD 50 per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures

The property is undergoing renovations. The following areas are affected: ElevatorLobbySelect guestrooms

Every effort will be made to minimize noise and disturbance.

This information supersedes all other information in this property's description that relates to these amenities.

Property Amenities

This smoke-free hotel offers a great location for visitors to Syracuse University, the city's Oncenter convention center complex, and the four major medical facilities in the neighborhood. The hotel emerged from a recent renovation in fine shape—sleek, contemporary, yet very welcoming—as is evidenced by the alluring glow of Redfield's, the hotel restaurant with two levels overlooking the street.

Another kind of welcome can be experienced in the cozy Library Lounge, ideal for informal gatherings.

The hotel contains more than 20,000 square feet of meeting space in 16 rooms including a 20th-floor Horizons Ballroom with great views of the city. Meetings are supported by a full-service business center and complimentary wired and/or wireless Internet access. The hotel also has an ATM and offers delivery from local restaurants.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (complimentary)
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Number of floors - 20
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Computer rental
  • Complimentary newspapers in lobby
  • Event catering
  • Exhibit space
  • Multiple large conference rooms
  • Express check-out
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Total number of rooms - 279
  • Parking (free)
  • Parking garage
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Self parking
  • Fax machine
  • Wedding services
Crowne Plaza Syracuse, Syracuse,  United States of America, Property Amenities Lounge/Bar

Rooms

Crowne Plaza Syracuse offers 279 contemporary guestrooms. Premium bedding includes thick custom mattresses, triple sheeting, down and throw pillows, and comforters (bedspreads) with polished-cotton covers.

Work spaces feature built-in, nine-foot, L-shaped desks with padded ergonomic chairs and task lamps. The 27-inch TVs are on shelves over the desks. There are two dual-line speakerphones (one cordless). High-speed Internet access, local calls, and long-distance calls are all available for a single fee.

Decor and furnishings include mahogany-colored furniture, hanging glass-and-stainless-steel lights, large mirrors, and upholstered headboards. Velvet chairs with ottomans supply lounging ease. Small bathrooms include gray ceramic-tile walk-in showers with rain-style showerheads (no tubs). Outside vanities are made of glass and wood.

Crowne Plaza Syracuse, Syracuse,  United States of America, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Cable television service
  • Blackout drapes/curtains
  • Rollaway beds available
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Electronic/magnetic keys
  • Hair dryer
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Makeup/shaving mirror
  • Multi-line phone
  • Pay movies
  • Premium bedding
  • Premium television channel(s)
  • Refrigerator (on request)
  • Voice mail
  • Wake-up calls
  • Wireless high-speed Internet access (complimentary)

Dining

Redfield's - Two-level bistro-style restaurant connected by spiral staircase. Floor-to-ceiling windows overlooking Forman park. Hardwood floors and white linen tablecloths round out the décor. Breakfast, lunch, and dinner served daily. Extensive wine list.

The hotel offers room service from early morning to late evening.

Library Lounge - Bar/lounge with library decor. Open from mid-afternoon to late evening. Game tables, plasma TV. Light seasonal menu including lemon-scented hummus, chicken Caesar salad, sandwiches, and more.

Crowne Plaza Syracuse, Syracuse,  United States of America, Dining Restaurant

Renovations and Closures

The property is undergoing renovations. The following areas are affected: ElevatorLobbySelect guestrooms

Every effort will be made to minimize noise and disturbance.

This information supersedes all other information in this property's description that relates to these amenities.

Recreation

Crowne Plaza Syracuse offers a 24-hour fitness center with cardio equipment and free weights.

The YMCA, a larger fitness facility, is a half-mile away.

The Links at Erie Village offers 18 holes on a seasonal public course in East Syracuse, and is about seven miles from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Yoga classes/instruction nearby
  • Aerobics nearby
  • Playground nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crowne Plaza Syracuse

3.8
out of 5
avg. guest rating
Hotel service:
3.8
Hotel condition:
3.9
Room cleanliness:
4.2
Room comfort:
4.1
Location:
4.1
Neighborhood:
3.3
78%

of guests recommend

out of 27 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveler from Worcester, MA
1.0
out of 5
Does not recommend this hotel
Posted Dec 7 2011

“Hidden problems”

My wife and I recently booked a stay through one of the blind-bid hotel offers. The rate we were charged was below the Crowne Plaza's advertised rates but the accommodations were second rate as well. We were assigned a handicap accessible room which allowed for a single double bed and only one chair. The TV was unable to broadcast NBC or either of the two HBO channels the hotel offered. When I asked the front desk, I was told that the problem was with the provider and would be corrected the next day. I later learned from hotel staff that the problem had been on-going for over two months in more than 25 rooms. Despite many vacancies the night of our stay, we were not offered an upgrade. I believe this was due to the discounted rate.

A Traveler from NY
4.0
out of 5
Recommends this hotel
Posted Dec 5 2011

“Good Value for the money”

The room was great and the price right.....if I could offer one suggestion it would be for the airport shuttle to run earlier ( started at 7 am, had a 6am fligh

Daniel from Jersey Shore
4.0
out of 5
Recommends this hotel
Posted Nov 30 2011

“Easy,convenient ,clean”

Newly remodeled,free parking,modern rooms,ask for room facing away from highway

A Traveler from Morristown, NJ
4.0
out of 5
Recommends this hotel
Posted Nov 29 2011

“Hotel Crowne Plaza Syracuse”

Better value in area particularly at EVENT weekends.

A Traveler from New Jersey
4.0
out of 5
Recommends this hotel
Posted Nov 28 2011

“Good alternative in Syracuse, convenient to I-81.”

Rooms are a little on the small side, but well designed with everything you need, and seem to have been updated recently. Parking and Wi-fi are free, so there were no add-ons that can run your bill up substantially. Hotel is right by I-81, and just a few minutes from the University. Overall, a good, clean option.

A Traveler from New York, NY
5.0
out of 5
Recommends this hotel
Posted Nov 14 2011

“Very nice hotel”

The furnishings are all relatively new and attractive. Very cool walk-in, overhead shower. Incredibly comfortable bed and pillows. My only complaint is the doors seemed a little thin in terms of blocking out sound from the hallway.

Dining
Dinosaur BBQ is a must
A Traveler
4.0
out of 5
Recommends this hotel
Posted Nov 10 2011

“comfortable, nice hotel”

enjoyed my stay

A Traveler from Syracuse, NY
5.0
out of 5
Recommends this hotel
Posted Nov 8 2011

“Impressed”

Comfortable beds, great view, spacious rooms.

Area recommendations
Marshall Street
Jon K from Schenectady, NY
1.0
out of 5
Does not recommend this hotel
Posted Nov 7 2011

“Got a king instead of two doubles”

I purchased a room with two double beds on Expedia. When I arrived at the hotel the desk clerk happily told me that my room with the king bed was all ready. I explained that I was with my son and absolutely needed two doubles. I was told there was nothing they could do for me. I asked if there were any nearby hotels that might have what I needed and was told that there might be but I would not be getting my money refunded. The desk clerk went on to say that this is what happens when you use a discount service to book a room.

A Traveler from seattle
1.0
out of 5
Does not recommend this hotel
Posted Nov 1 2011

“Disgusted from Seattle”

what a terrible place. hotel room was shabby, $33 cab ride away from Airport and indifferent service from

Crowne Plaza Syracuse

701 E Genesee Street Syracuse, 13210 United States of America

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Nearby Points of Interest

  • Everson Museum of Art - 0.5 km / 0.3 mi
  • Landmark Theatre - 0.8 km / 0.5 mi
  • Clinton Square - 0.9 km / 0.6 mi
  • Museum of Science and Technology - 1.1 km / 0.7 mi
  • Syracuse University - 1.1 km / 0.7 mi
  • Carrier Dome - 1.1 km / 0.7 mi
  • International Mask and Puppet Museum - 1.4 km / 0.9 mi
  • Thorndon Park - 1.6 km / 1 mi
  • Rosamond Gifford Zoo - 2.9 km / 1.8 mi
  • Carousel Mall - 3.2 km / 2 mi
  • Lemoyne College - 4.4 km / 2.7 mi
  • Lake Onondaga - 7.6 km / 4.7 mi

Location Highlights

  • Convention center nearby
  • Full-service health spa nearby
  • In city center

The preferred airport for Crowne Plaza Syracuse is Syracuse, NY (SYR-Hancock Intl.) - 7.8 km / 4.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Syracuse, NY, United States (SYR-Hancock Intl.)

Area:

Downtown Syracuse, New York, United States of America: Syracuse, “the Salt City,” has its downtown at the southern end of Onondaga Lake. The restaurants, shops, and bars in Armory Square are popular with students from Syracuse University, about 3 miles away (5 km), and the summer months bring cultural festivals to the downtown streets.

Crowne Plaza Syracuse

701 E Genesee Street Syracuse, 13210 United States of America

Most recent booking for this hotel: less than 8 hours ago.
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