Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
83% of guests recommend
3.1 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Under major renovations

Posted Jul 18, 2015
Pros: Honest pictures, decent price, location, comfort, TV, WiFi, etc.
Cons: The slope of the ramp from street to parking lot could be more gradual so that cars don't scrape their bottoms. Also, room 218 has vent cut out.
Location: Near to gas, restaurants & Destiny USA
The hotel is reasonably priced, with a good location. Our room was just like the pictures on the hotel website. Everything was clean, & except for a hole in the drywall where it looks like they planned to put a vent, the entire room was actually perfect! The staff was knowledgeable about local events and did a great job of promoting them, too, but a problem with the construction is that the front desk was located in one of the rooms, making things cramped for check-in and for breakfast. I hope that their repairs include improving the angle of the ramp from street to hotel parking lot, as we scraped bottom coming in, but there is a lot of energy and a lot of money going into improvements so I have no doubt that future guests will like what they see. Happily recommended!
Comment from Hotel Management
Jul 28, 2015 by Viraj , Hotel Management
Thank you for choosing to stay with us. We are nearing the end of the project. We have just recently finished up our lobby and breakfast area, so I hope you'll visit us again when we are completely done with the renovation and see them firsthand. I'm very happy to hear that you enjoyed your stay and liked your room. We feel tremendously proud when guests compliment our enthusiasm and helpfulness. Thank you for recommending us!
4 out of 5
Recommended
for Business Travelers
by Nirmal from Middletown, NY

It was OK

Posted Dec 19, 2014 on Hotels
It was OK
3 out of 5
Recommended
for Couples
by Jeremy

This traveler left a rating score only Posted Nov 19, 2014 on Hotels
5 out of 5
Recommended
for Business Travelers
by Shante from Albany,NY

Pleasant stay

Posted Nov 9, 2014 on Hotels
For me this hotel is the only one with a reasonable price and its comfortable and close to downtown, buses and everything.
5 out of 5
Recommended
for Getaway With Friends
by Rafael from Palma de mallorca

awesome

Posted Nov 5, 2014 on Hotels
Hotel muy bien comunicado con el centro de syracusa servicio muy bueno y gente muy amable hotel limpio, comodo estupendo y el precio muy económico nos vamos muy contentos
3 out of 5
Recommended
for Couples
by Robert from Clarendon

great party place! !!

Posted Nov 5, 2014 on Hotels
this is a great hotel if you're in town to party we went to Onecenter & had a great time, they hooked us up with the cab company too..Lala
2 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2014 on Hotels
2 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2014 on Hotels
2 out of 5
Recommended
for Personal Event
by BT from NJ

location good; needs work

Posted Oct 27, 2014 on Hotels
hotel location very convenient to rehab hospital for family member, but in serious need of renovation, refurbishing, better housekeeping. Bad smell in room, bed cover needs to re replaced, carpet & floor stains. Very nice night clerk told me this place is scheduled for a total renovation beginning in 2015--that will be a very good thing, but for now--it's one step up from the worst place I ever stayed.
4 out of 5
Recommended
for Business Travelers
by michael

This traveler left a rating score only Posted Oct 26, 2014 on Hotels