Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice restaurant and bar

Posted Nov 20, 2014
Cons: Work out room.
Was only there one night but enjoyed dinner at the bar.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Carlos, Ca

Posted Nov 8, 2014
Friendly and helpful staff. Clean and comfortable rooms. I would definately come back to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice People work here.

Posted Oct 29, 2014
Pros: Staff
Location: Good location if going to visit Syracuse University
The hotel staff was very nice. Room was good but very bright even with shutters.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Near the University

Posted Oct 28, 2014
Pros: Location, ambience, staff
Location: Right near Syracuse University and convenient to Rte 81.
Convenient location, excellent restaurant in the hotel for dinner, staff was really nice and very comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2014
Friendly staff and made sure I was always having a great experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom long island, ny

Posted Oct 23, 2014
Nice room and relatively clean. The employees were extremely friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location to canpus

Posted Oct 20, 2014
Breakfast was so delicious! I was pleasantly surprised!!! Best steel cut oatmeal with fresh fruit I've ever had!
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York

Outstanding service

Posted Oct 17, 2014
Pros: The central location, the staff and the overall tastefulness of the furnishings. The fitness room was well equipped. Restaurant was great.
Location: Close to the hospitals, right off the highway, yet quiet.
The hotel was clean and well appointed. Every staff person I encountered was pleasant and helpful. My room was comfortable, clean and quit.
1 out of 5
by A verified traveler

Not a good choice

Posted Oct 14, 2014
The price for the small room, which did not have dead bolt lock, microwave or sound proof doors, was raised to $335.00 to accommodate a University Alumni event. Second night, same room, $120.00 Shame on you Genesse Grande. Housekeeping staff had morning meetings in the hallway. Please, these rooms are not sound proof.
4 out of 5
Recommended
for Students
by A verified traveler

close to campus

Posted Oct 14, 2014
The room was adequate. The location was great. The staff were very helpful. The driver of the shuttle bus was phenomenal.