Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Huge room, welcoming staff, delicious breakfast!

Posted Jun 28, 2014
Felt at home from the minute we arrived, what a friendly staff! Close to LeMoyne and lots of restaurants and activities . Good ending our night in the pool and hot tub and an equally great send off the next morning . Breakfast was delicious with very fresh fruit, great waffles and a lot to choose from !
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

newer hotel with easy access to I-690

Posted Jun 8, 2014
Watch for the hotel sign off Erie Blvd because it's not very large. Hotel staff indicated the city won't allow them a larger sign so it's not their fault. The hotel was very nice, clean and comfortable. Breakfast was good and included protein instead of just carbs. Always love the warm chocolate chip cookies in the afternoon/evening.
3 out of 5
Recommended
for Families
by A verified traveler from Ottawa

Close to Mall

Posted Jun 5, 2014
Pros: Clean and friendly staff.
Cons: Improve the linens. The comforter was lumpy.
Location: Location...close to shopping.
Good, clean hotel. Nothing fancy, but would stay there again. Fridge and microwave in room. Decent breakfast. The front desk staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, the Hampton Inn sign very small,

Posted Jun 1, 2014
Pros: Location once you located the place, hotel sign could be larger, hard to find.
Cons: Pillows to soft, not comfortable
Place was nice and clean, so was the help, location of Hotel is good, however the sign to hotel out front is Difficult to find.
5 out of 5
Recommended
for Everyone
by A verified traveler

Near Syracuse university and the downtown area

Posted Apr 30, 2014
We found the room very clean. The service was good. Breakfast was well served. I would recommend a larger sign on Erie boulevard. It is not easily visible.
4 out of 5
Recommended
for Everyone
by wendy from Ottawa, Canada

A good option for the money

Posted Apr 13, 2014
Pros: Cleanliness, front desk staff.
Cons: Breakfast buffet - need some gluten-free choices.
Location: The location was a bit out of the way, but nothing was really that far away. It was only 10 minutes to the Destiny Mall.
This hotel was very clean and the staff at reception were very friendly and helpful. Had some noisy neighbours in the night and the hotel staff dealt with the situation promptly. On the negative side, the location was a bit out of the way for us and the breakfast buffet was not great - not much to eat for people who are gluten intolerant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and welcoming hotel.

Posted Mar 17, 2014
The hotel staff was friendly and informative. Great to have tea and coffee offered all day long. The homemade cookies are a nice touch. Kid friendly and all around a very nice environment. Great to have an erea to sit around and to gather with friends and family on the main floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, CLEAN, hotel.

Posted Feb 18, 2014
Not really alot to write about; the hotel is clean, restaurants nearby and just off the highway.
3 out of 5
Recommended
for Business Travelers
by Eddie from Syracuse

This traveler left a rating score only Posted Jan 30, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2014 on Hotels.com