Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 23, 2014
Dirty old hotel close to airport.. Bath was filthy so was toliet. The good was cable tv had decent channels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Consistent quality

Posted Jul 15, 2014
Pros: Great staff, inclusive breakfast, and free popcorn.
This was our second visit in two years. We didn't realize it was the same hotel on Expedia. We immediately recognized the same staff, who were genuinely friendly and helpful. Overall, The hotel was above average and we would gladly stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Close to mall and airport

Posted Jul 15, 2014
Needed a place to stay close to the airport. Last minute booking. Pleasant staff. Room clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from ajax

Ball

Posted Jul 14, 2014
Nice enough friendly staff only problem small pillows
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location to restaurants, stores & Tim Hortons

Posted May 26, 2014
Pros: Close to restaurants & Tim Horton's!
Location: Get coffee at Tim Horton's, eat at Denny's, get gas all near by!
Staff very friendly. Clean warm & inviting room. Great experience!
4 out of 5
Recommended
for Families
by A verified traveler

Friendly service

Posted May 9, 2014
Everyone on staff are friendly and welcoming. I also like the hot buffet breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2014
The hotel was fine, but not as nice as Hampton Inns usually are. Still the staff was nice and professional and the breakfast was good. It was older facility with a leaky heating/air conditioning unit in the room.
4 out of 5
Recommended
for Everyone
by Lori from Camp Hill, PA

Close to everything.

Posted Mar 25, 2014
Pros: Comfortable. Had everything we needed.
Cons: Fix the heaters. Too noisy.
Location: Tully's - great food.
Staff was outstanding. Room was comfortable. Had a problem with a noisy heater but they switched us to another room. Loved the way they called the room to see if everything was okay. Breakfast selection was good.
5 out of 5
Recommended
for Everyone
by Annie from Ottawa, Ontario

Great hotel close to Destiny USA and I-90

Posted Mar 16, 2014
Pros: The staff was always available, friendly and courteous.
Cons: It would be great to have a small stool to help seniors get into their beds-especially those with mobility issues.
Location: Close to Destiny USA without having to go on I-81, close, direct route to I-90 for trips to Waterloo mall outlet( just at the end of 7th North Street)
Everyone was very kind and helpful, a great breakfast with pleasant surroundings. The staff was always there to please the guests. A wonderful place to stay that is close to all the destinations one would like to visit while in the Syracuse area. We will certainly return!
5 out of 5
Recommended
for Everyone
by A verified traveler

It was close to a lot of things we needed

Posted Mar 10, 2014
It was a nice hotel et people there were very nice and the breakfast was good