Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Hard to find but worth it...

Posted Sep 29, 2014
Hidden of the path, but quiet and with a European breakfast thrown in. Great value.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gatineau, Qc

Nice and convenient family friends friendly hotel

Posted Aug 19, 2014
Really close to stores. Very nice service and great breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

What a great place!

Posted Aug 15, 2014
Pros: Everything. Great beds. Friendly staff. Very clean! Excellent breakfast for "breakfast buffet" meal.
Cons: Ditch those jet propelled flush toilets. They're positively scary!
Location: Just travelling through...
Stayed one night on our way to Buffalo for the six day National Scrabble Championship. Liked it so much we stayed again on our return trip. Christine and Ellie went out of their way to make it a perfect retreat in the middle of a long tiring trip. We arrived craving a root beer float and sure enough Ellie showed up at our door twenty minutes later with floats in hand! On our first visit at breakfast my room mate casually mentioned she didn't care to have sausage as she preferred bacon. On our return visit, a week later, Ellie said that she was making bacon for breakfast "just for her". That's not just a good memory, that's service! We felt special. What we most liked about this hotel was that everyone we met actually seemed to really enjoy working there. This was my first experience with Holiday Inn Express, and if they're all like this one was I will be putting it first on my list of stops when I travel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really Nice HIE - Very reasonably priced

Posted Aug 5, 2014
Pros: It was clean, new, and the staff worked hard to keep things running smoothly. Breakfast was typical HIE that is served at all locations.
Great place to stay when traveling through Upstate NY - Between Syracuse and Buffalo
5 out of 5
Recommended
for Everyone
by A verified traveler

Good for a Quick Stay

Posted Jul 7, 2014
We stayed for just a quick night. It was clean, the breakfast was REALLY good, staff was friendly. Beds were not super comfortable and our air conditioner did not work really well, but other than that it was perfect for a quick stay.
5 out of 5
Recommended
for Families
by Wayne from Ottawa, ON

An option for west Syracuse

Posted Jun 24, 2014
Pros: Cleanliness, service.
Cons: Nothing to offer
Location: A good pit stop when visiting in the area
A bit off the beaten path, and not too much available in the immediate vicinity, however a good place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean

Posted Jun 23, 2014
Excellent staff is very helpful always with a smile
5 out of 5
Recommended
for Everyone
by chantil from Calif

Posted Jun 6, 2014
Hotel off freeway. No traffic noise. You need to drive for food. rooms were clean. Microwave and fridge, good internet connection. Quiet. breakfast had plenty of food choices, and cookies in the afternoon.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Varun from Glen Allen

Best hotel

Posted May 29, 2014 on Hotels.com
Hotel is clean and well maintained. Breakfast, as others mentioned was delicious. Highly recommended
4 out of 5
Recommended
for Everyone
by A verified traveler

A little out of the way

Posted May 17, 2014
A nice hotel but luckily I had my Garmin to get me there. Approaching at night might be a bit difficult