Ratings based on 24 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby John from Winchester UK
Why is it given a 3 star rating?Posted Oct 27, 2013
Pros: The location in Ortyga is great, sea view and two allocate parking bays. The staff tried to be helpful
Cons: Just about everything
Location: All the sights of the old town are within easy walking distance
Having just finished a stay at a 3 star hotel in Taormina, the Aurora was a bit of a shock. Run down and scruffy, on the first floor ,3 fights of stairs, of a very dilapidated building. The first room we were allocated smelt very odd and the wardrobe was full of old bedding. We changed it. I think we were the only guests and if we hadn't already paid we would have left. There are no eating or drinking facilities, you are issued vouchers for a local cafe, a good 5 minute walk away.
Recommendedby Rached from London
Never againPosted Sep 17, 2013 on Hotels.com
This is not a 3 star hotel it is low grad little pension bed and breakfast has to do a lot work to even become one star Provide a breakfast in a bar about 300 meter away and consist of one coffee and one pastry Wi fi only work in the reception and very poor The rooms mould on the walls decoration not finishes Reception not maned all the time and call complain about the owner who is not providing and putting them in difficult situation I am going to speak to the complaint department
for Couplesby Kerry from Sydney
Great location and view, but run down & overpricedPosted Sep 6, 2013
Our room had a great view across the ocean and the hotel is in a good location, but given the price we felt it was poor value for money. The hotel is quite run down and a bit shabby although the staff were friendly and helpful. If it was less expensive I'd be happy to recommend it as we enjoyed our stay, but I expected more for what we paid.
Recommendedby ebaltes from Durham, NC, USA
Great locationPosted Aug 18, 2013 on Hotels.com
The converted palazzo has seen better days, but it still loaded with charm. The service was friendly, though not quite as helpful as some previous reviews had suggested. The room was comfortable, but the bathroom left a bit to be desired. The shower curtain was in desperate need of cleaning or replacement. Any shortcomings, however, are made up for by the amazing location of this hotel: a quiet neighborhood with views of the sea. Ortigia is definitely the place to stay when visiting Syracusa, and this hotel was within easy walking distance of all the sites there. Even the archaeological sites and museum in Syracusa proper, as well as the catacombs of S. Giovanni, are only a 20-30 minute walk. Breakfast was not served at the hotel itself, but at a cafe in the nearby Piazza Aretusa with its beautiful fountain as a backdrop.
for Couplesby A verified traveler
Beutiful spot, unique hotel.. bad breakfastPosted May 12, 2013 on Hotels.com
We enjoyed our 3 nights at this hotel with a seaside view. The room had lots of character, and when we checked in, the receptionist gave us a very detailed explanation of where to eat, what to see, and mapped it all for us - super helpful! She told us about a bar/restaurant with a happy hour deal and we were totaly hooked up with 5 plates of food and 2 drinks for 5 euro each! Crazy. What was frustrating was that there was no tp or soap in our room when we arrived, and after requesting both, we got only the tp.. never any soap. The room had a jacuzzi which had promise, but jets didnt function. The breakfast was at a cafe down the road with awful service - coffee was ok but we were offered only industrial/not fresh reheated croissants which we had to wait about 10min for each morning and servers were very unfriendly and even brusque with us! We went to the cafe next door across from the fountain in Piazza Archimede on the last day to avoid this frustration and the people there were nice and pastries were amazing! Hotel Aurora, please change to that cafe!
for Personal Eventby Jim & Gina
Ortigia, A must in SicilyPosted Oct 23, 2012 on Hotels.com
I would highly recommend anyone going to Sicily to spend time in Ortigia, lots to see, lots to do, lots of neat restaurants
Real Sea ViewsPosted Oct 4, 2012 on Hotels.com
The hotel is quite old fashioned, but clean and the staff were actually amazing. They even took us out with them to experience the festival of fish. As with most hotels in Sicily the breakfasts aren't up to much.
for Everyoneby Bob from London, UK
I'm glad we only stayed for one nightPosted Aug 2, 2012
Pros: lovely sized room
Cons: lack of maintenance
Location: great location near center of city but facing the sea
Lovely building but no maitenance for years means its falling to pieces. The shower didn't work, the toilet seat fell off in my hand, there were no shades on the lamps near the bed. The breakfast was poor and the coffee undrinkable. Very disappointing the building looked great from the outside.
Posted Jun 1, 2012 on Hotels.com
A lovely palace well positioned for exploring the old city. We had a fine room. Understandably there was no lift and we changed rooms to avoid climbing higher. The supply of hot water was erratic, especially in the shower. The hotel has an environmental policy re towels and the use of water which was a plus for us. Quite noisy.
Not Recommendedby A verified traveler from los angeles
nice location, the hotel needs some update.Posted Jul 7, 2011 on Hotels.com
beautiful view if you get the room with the sea view, do not get the parzial view, you won't be able to see the water! the hotel it's old, some of the rooms, the one on the upper floor, are newer, but all the bathrooms don't work too well,it's either the shower or the toilet, or the sink, so be prepared.... ortigia is one of the most beautil place you will ever see and the location of the hotel is great. keep in mind if you get the room with the seaview that it's going to be noisy especially during the week end, this is because the main road is by the sea. breakfast is decent, boiled eggs, limited amount of cold cuts and only chese singles, no espresso or cappuccino, just regular coffee, but the the fresh pastry are GREAT! it's an ok place after all, kind of overpriced for what you get. you can find better deal in Ortigia, but the fact that the hotel is in an old, or antique building, it's nice. remember no elevator and the rooms are on the second and third floor.