Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom gig harbor, wa

Clean and affordable

Posted Dec 20, 2014
Pros: Value and cleanliness.
Cons: Provide hair dryer.
Location: Close to pizza place and restaurants.
This hotel is comfortable, clean and well maintained. Close to the freeway. Noise level is manageable.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom gatineau

Petite chambre.

Posted Dec 14, 2014
L'hotel était casi vide mais le concierge s'est entêté de me donner la plus petite chambre au 3ieme. Manque de jugement. La chambre etais a 12 celcius en entrant.
2 out of 5
by A verified travelerfrom Syracuse

Disappointing stay

Posted Dec 12, 2014
Pros: It was clean
Cons: Hair dryers, some kind of voucher for breakfast somewhere
Location: The area was very industrial.
Although the hotel was clean, we were surprised that there was no hair dryer in the room, nor were we offered something in lieu of breakfast, as other Red Roof Inns do.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2014
Cons: While the room appeared to have been recently re-done, they ignored the ancient looking air conditioner and heater. The heater was very loud and squea
While the room appeared to have been recently re-done, they ignored the ancient looking air conditioner and heater. The heater was very loud and squeaky the entire night
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Embrun,ON

first time here

Posted Dec 3, 2014
Pros: Bed was comfortable
Cons: basic room could have at least a coffee maker and blow dryer
Location: location was good as we there to shop at the Waterloo outlets and Destiny USA
Have to watch which room your booking as I was surprised to have no coffee maker, fridge, microwave, blow dryer as I had booked a basic room. Was unable to join rewards program because I had not booked on their site also was unable to upgrade my room for the same reason.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa, on

Easy access to all ammenities

Posted Dec 3, 2014
Pros: Room was very clean, office staff friendly.
Cons: Better office space; it's the first thing one sees.
Location: Location is convenient, great restaurants nearby, shopping etc.
Weekend shopping getaway at Destiny USA, hotel suited our needs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, Ont

Great Hotel with Close Access to I-90

Posted Nov 29, 2014
I use this hotel every year for Black Friday shopping. Proximity to the Interstate facilitates quick access to Waterloo outlet stores. Great value for money.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom quebec, canada

Comfortable hotel near shopping facilities

Posted Nov 24, 2014
Cons: A hair dryer, a mini fridge and a coffee pot would be a great incentive to attrack returning customers.
Location: Located close to shopping facilities in Syracuse and a couple of good restaurants.
Comfortable beds, affordable price, pleasant staff. The hotel had no hair dryer, mini fridge or coffee maker but had a safe. The room and the bathroom were very clean. Convenient place for a short stay after long days of shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Nov 24, 2014
Considering the price this hotel was amazing. The guy at the front desk was welcoming and helpful. The room service was great. They cleaned our room every single day. I definitely recommend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Great Value- would stay again.

Posted Nov 24, 2014
Was a great hotel for the price, lacked some of the ammenities of other hotels (coffee maker, fridge, breakfast, etc) but what do you expect for such a good price. Room was clean and comfortable. It was a little noisy being right near the elevator but did not keep me up at all. Found the heating situation a bit odd with electric heaters near the ceiling, kind of counter intuitive :) would stay there again anytime we find ourselves in Syracuse.