Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Students
by A verified travelerfrom Paris, Maine

Very convenient for parents with students at SU

Posted Jan 10, 2015
Pros: Proximity to SU
Cons: Breakfast should be included instead of 13.00 charge, you are already charging guests an extra13.00 for parking and the breakfast is cold and not good
Location: Close to college great for parents with students at SU
We spent one night, our son was moving into his dorm at SU, the bed was comfortable and the staff nice, price fair and parking and proximity to college was very convenient ( within walking distance to the Quad) this was the positive aspect. The negative side was that it was a little noisy late and early in a.m. (Lots of new students arriving) and the only other complaint was the 13.00 buffet breakfast (not included) was cold (cold eggs, bacon, toast and coffee. Warm juice go figure) not good and definitely not worth the price. This breakfast will leave you unsatisfied.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality Service

Posted Dec 25, 2014
The front desk staff were always willing to help. They scheduled my taxi (to airport) because it was to early for their complimentary shuttle, and their driver (shuttle) took me to a nearby convenience store because I needed gloves. Also, I particularly liked the 24hrs access to their business center (with free printing). Very clean facilities and professional staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!

Posted Dec 8, 2014
Location: Lots to do nearby.
The room was spacious and very clean. The restaurant served excellent food and the staff were very friendly.
1 out of 5
Recommended
by Donald Clarkfrom Los Angeles

I will never stay at a Sheraton in my life.

Posted Oct 1, 2014 on Hotels.com
I will never stay at a Sheraton property as long as I live.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 27, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Pierce Familyfrom New Jersey

Good service clean hotel

Posted Aug 15, 2014 on Hotels.com
My room was just ok, but it was clean. There was an Ant problem but it was noticed late at night. Hotel compensated me with breakfast for my family in the morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant greeting!

Posted Jul 20, 2014
Pros: Location, cleanly, friendly.
Cons: Get rid of air freshener in Lobby area. Beyond overwhelming.
One night stay, toured University of Syracuse,
5 out of 5
Recommended
for Overnight Stay Before Destination
by rynfrom freehold

right on campus

Posted May 31, 2014 on Hotels.com
comfortable
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 28, 2014 on Hotels.com