Ratings based on 116 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler from ny
Where am IPosted Jun 15, 2015
Nothing special here. Close to nothing really. Plain, generic decor. Staff was not particularly helpful. Bed was acceptable. Bath was clean.
Comment from Hotel Management
Jun 18, 2015 by Danielle N, Hotel Management
Thank you for taking the time to respond to our guest survey. We do strive to provide a great experience for all of our guests. I am sorry our location was not the perfect fit for your trip. We are centrally located and a short drive to many area attractions. If we can be of assistance for any future trips, please do not hesitate to give us a call in advance. We could offer area information, directions and even recommend other Marriott hotels in the area if needed. We know that you have many options to choose from and we appreciate your loyalty to Marriott!
for Everyoneby A verified traveler from canada
Short shopping expeditionPosted May 24, 2015
Pros: staff, breakfast
Cons: recreational facilities could be expanded (gym)
Location: It was accessible to main arteries for shopping, not familiar with area.
I enjoyed having fairly good access to the main arteries to shopping. The hotel and staff we good. The breakfast was really good and I appreciated staff friendliness. I would definitely stay there again.
for Familiesby Manolito
Posted Mar 23, 2015 on Hotels
for Business Travelersby William from NY
acceptablePosted Mar 9, 2015 on Hotels
Nice enough hotel, large room, convenient location to Syracuse and I90. Busy lobby during Friday night, so check in was slow. Dead flies in the room were gross.
for Getaway With Friendsby A verified traveler
Winter weekendPosted Mar 4, 2015 on Hotels
Gathering of friends - convenient to Thruway, close to restaurants & shopping. Great value, would recommend to others
for Familiesby A verified traveler
Nice stayPosted Mar 1, 2015 on Hotels
Nice hotel. Clean, great staff and good location.
for Business Travelersby A verified traveler
NicePosted Feb 22, 2015 on Hotels
for Couplesby David
Posted Feb 17, 2015 on Hotels
for Couplesby Deborah from Massena
Probably won't stay here again.Posted Feb 16, 2015 on Hotels
My husband and I decided to have a Valentine's getaway at the last minute. We searched for what we felt would be a good deal for a room with a king bed. Neither of us mind spending some extra money once in a while for a nice hotel; however, the size of the room and the amenities the hotel offer, did not qualify for the $160 + taxes that we were charged for the night. On top of that, our hall was full of rowdy guests who finally quieted down when the hotel personnel asked them to around midnight only to start up again around 3 a.m. We were very tired and disappointed at the end of our stay.
for Everyoneby A verified traveler from Ontario
Clean and efficientPosted Jan 8, 2015
Cons: Exercise facilities
Nice hotel, but pool and exercise facilities are rather small. Pool's similar in size to a large hot tub, so don't plan on swimming pool lengths for exercise. However, room was clean and everything worked. As well, breakfast was excellent for the price, and staff were helpful and friendly.