Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2015
Shower had a slow drain. But overall it was clean and bed was comfortable
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Smoke smell overwhelming in the room. Room freshner a must. Pillows stink of cigarettes. Did not smell like fresh linen
4 out of 5
Recommended
for Everyone
by A verified traveler

As expected

Posted May 21, 2015
Pros: Location, value for money.
Location: Tully's Restaurant, Destiny USA,
Location right off the I-81 is second to none. Lots of amenities immediately close by. Internet worked without issue. Breakfast adequate (the waffles are the best part). Value received for price paid is what makes this hotel great. Overall it's a comfortable stay in a safe area with proximity to everything you need. Have stayed here twice in the past calendar year and would stay again.
Comment from Hotel Management
May 28, 2015 by Joe, Hotel Management
Your feedback is appreciated! Glad you enjoyed your stay and happy to hear you will be staying again in the future!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kingston, Ontario

Nice hotel.

Posted May 9, 2015
Pros: Convenient to Syracuse airport . Clean and has reasonable rates
Cons: Only improvement would be a shuttle to Airport available until 2 or so in the morning,
Location: Very convenient to Syracuse, N. Y. Airport
Staff were very helpful and friendly. Rooms were well equipped and clean. The only negative was that the hotel shuttle closes at midnight, Daytime shuttle excellent!
Comment from Hotel Management
May 28, 2015 by Joe, Hotel Management
Thank your for your feedback! I'm glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
Great staff, great location and very accommodating.
Comment from Hotel Management
May 4, 2015 by Joe, Hotel Management
We are glad you enjoyed your stay! Thank you for your comments.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom newmarket, ontario

Very friendly,and helpful...ALL STAFF! Great for

Posted Apr 27, 2015
Pros: Reception and help from staff.
Cons: Bigger breakfast room.
Location: Region 16 swet adelines convention...yearly And of courseUS shopping.
Breakfast room a little crowded. Variety of food could more whole wheat in buns please.
Comment from Hotel Management
Apr 29, 2015 by Joe, Hotel Management
Upgrades coming regarding our SuperStart Breakfast and seating area. Should be complete this year. Currently we are only allowed 8 specific items on the breakfast but Super 8 is going to allow a little flexibility in the near future. Thank you for your kind comments to our staff, we appreciate your staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Stay

Posted Apr 27, 2015
Very nice hotel for the money, nice location, close to some food stores/ Chinese take away, Subway, Tim Horten, the serve hot drink 24/7, nice breakfast till 9, smiley helpful staff, my family were satisfied.
Comment from Hotel Management
Apr 29, 2015 by Joe, Hotel Management
Thank you for your kind words. Glad you enjoyed your stay! Our staff does appreciate your choosing our Super 8.
2 out of 5
by A verified travelerfrom H

Passable, if you are just passing through.

Posted Apr 16, 2015
Walls are paper thin. Room was OK. Hallway smelled of smoke.
Comment from Hotel Management
Apr 20, 2015 by Joe, Hotel Management
I'm sorry we did not meet your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Das Hotel war SUPER, sauber und schön dazu günstig

Posted Apr 10, 2015
Pros: Sauberkeit, Preis
Das Hotel war SUPER, sauber und schön dazu, günstig. Bad, Zimmer sowie das Hotel sauber und zweckmäßig. Für meine zukünftigen Reisen und Übernachtungen, werde ich das Hotel buchen und weiter empfehlen.
Comment from Hotel Management
Apr 16, 2015 by Joe, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

We enjoyed our stay at Super 8.

Posted Mar 22, 2015
Cons: Bed covers could be a little warmer. We had trouble regulating the heat/cold.
Location: great location
The room was very clean, the staff was friendly, we really love fresh made waffles for breakfast and the orange juice and coffee was excellent. The price was the best. We'll def be back.
Comment from Hotel Management
Mar 30, 2015 by Joe, Hotel Management
I'm glad you enjoyed your stay with us! Thank you for your feedback on our Super 8.