Ratings based on 415 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bonus was 24 hrs

Posted Nov 28, 2014
24 hrs hot coffee and tea and in the morning free breakfast
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kingston, ON

Not bad for the necessities

Posted Nov 26, 2014
Pros: Cheap
Cons: More breakfast options, including another waffle maker, bagels, and fruit.
Location: We drove to the mall, and came in from the Waterloo Outlets (about 45 mins). There's a Tim Hortons in the parking lot.
The hotel was clean enough, and the front desk helpful. Our rooms were everything we needed, and wifi worked great. Continental breakfast was okay, but with the bread selection low and the only other option being the waffle maker, it was slow getting food. They should have more breakfast options, or at least 2 waffle makers to speed up the process.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Nov 24, 2014
It was a great location close to Destiny USA. I booked a double bed accidentally online and they had no problems with switching me to a king bed free of charge. Great breakfasts in the morning too!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good basic spot

Posted Nov 18, 2014
Not fancy, but clean. Close to thruway and mall. Breakfast was pretty good
4 out of 5
Recommended
for Everyone
by A verified traveler

A great location for the Christmas shopping trip.

Posted Nov 10, 2014
Good service and close to two descent restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Birthday

Posted Nov 10, 2014
Pros: The staff and the closeness to the Mall.
Cons: The smell of cigarette smoke in the halls.
Location: Close to Destiny USA Mall and the Thruway. Lots of restaurants in the area.
We had reservations at Dave and Busters within Destiny USA Mall. The hotel shuttled us to the Mall and then picked us up so we didn't have to worry about driving after we had been drinking. The Staff was very accommodating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

Worked well for us.

Posted Nov 8, 2014
Cons: Bed spreads and blankets.
Very good location, 5min drive to Carousel/Destiny mall. Liquor store across the street. Tim Hortons in the same parking lot. We are smokers so we appreciated having a smoking room with a window to open. Beds were super comfy. Very nice sheets but brutal bed spread and blanket. Those things need updating. Everything compact but fine for us for the fairly budget price. We asked for a fridge and microwave and were given a room with them. All of the front office staff were fabulous!! Super friendly and helpful. Not fancy but comfortable.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa

bien rien plus

Posted Nov 8, 2014
Pros: A cote d un tim hortons
Cons: PLUS propre et un frigo
Decu de pas avoir eu de petit fridaire dans la chambre et le bain etait tres sale
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa

Nice hotel close to shopping

Posted Oct 28, 2014
Pros: The free breakfast.
Cons: The bathrooms could be updated. pillows were too small and not comfortable. Bedding could be updated.
Location: Location is great and nearby shopping.
Staff where very helpful.We had a please tell stay. Close to restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and close to airport

Posted Oct 22, 2014
Cons: Disappointed in charging CUSTOMERS to leave their vehicles at the hotel while out of town.
Staff was very accommodating and friendly. Breakfast was ready early. Enjoyed our stay.