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Reviews of Super 8 by Wyndham Taber AB

2 out of 5
Super 8 by Wyndham Taber AB
5700 46th Avenue, Taber, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 261 reviews" "
Rating 8 - Good. 98 out of 261 reviews" "
Rating 6 - Okay. 18 out of 261 reviews" "
Rating 4 - Poor. 14 out of 261 reviews" "
Rating 2 - Terrible. 8 out of 261 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Irene

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Mar 2024
Response from Management team on Apr 2, 2024
Thank you so much for choosing to stay with us. We are glad to hear that you had a great stay with us and we hope to see you again soon!

10/10 Excellent

Preet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 3 nights in Jan 2024
Response from Management team on Mar 24, 2024
We appreciate the lovely words and positive feedback. Thank you kindly!

8/10 Good

Randi, Medicine Hat

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

4/10 Poor

Trevor

Disliked: Staff & service
not welcoming.
Stayed 1 night in Mar 2024
Response from Management team on Mar 11, 2024
We are sorry for your hearing. But we knew what you did when you checked in. Your inappropriate remarks were too rude to be taken as a joke by young staff. I wish you could look back on your behavior and we would continue to serve the best service to the guest.

8/10 Good

Ron, Bonnyville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was everything I expected and would stay there the next time I am passing through
Stayed 1 night in Feb 2024
Response from Team Management on Feb 11, 2024
Thank you for reviewing and providing comments on your stay. We look forward to welcoming you back.

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Jan 2024
Response from Management Team on Feb 12, 2024
Thank you very much for taking your valuable time to leave us a review and for choosing to stay with us. And hope that you will consider choosing us again on your next visit to Taber

8/10 Good

Antony Duvistan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Agatha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amenities that were offered to us. One negative was the toilet did not flush well at all.
Stayed 1 night in Jan 2024
Response from Management Team on Feb 12, 2024
Thank you for choosing to stay with us. We're sorry to hear about your experience - we appreciate your patience and understanding and we immediately fixed it. Hope see you again soon.

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was phenomenal, the staff professional, helpful and friendly, however the soap provided was so small it was ridiculous
Stayed 2 nights in Jan 2024
Response from Management Team on Feb 12, 2024
Thank you for choosing to stay with us. We're sorry to hear about your experience - we appreciate your patience and understanding and will take your feedback for improvement!

8/10 Good

John

Stayed 1 night in Jan 2024

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great breakfast! Beds could be better!
Stayed 1 night in Dec 2023
Response from Management Team on Feb 11, 2024
Thank you for your kind response. We are very glad you enjoyed your stay. Hope to see you soon again

6/10 Okay

phillip

10/10 Excellent

Theresa

Stayed 1 night in Dec 2023

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Tap at the front desk point of sale machine. A damage deposit was requested when i arrived even though i had already prepaid for the room. i should have just be given a key card .
Stayed 1 night in Nov 2023
Response from Management team on Dec 6, 2023
Sorry for confusion. Your payment was pre-paid but that was not included any incidential(including security deposit). That is a common for all motel. We just updraged to new card terminal to use tapping function. Hope you fell better after understanding this process.

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean. Good experience.
Stayed 1 night in Nov 2023
Response from Management team on Dec 4, 2023
Thank you very much for taking your valuable time to leave us a review and for choosing to stay with us. Our team members really appreciate your kind words and hope that you will consider choosing us again on your next visit to Taber.

2/10 Terrible

hugh

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Surly staff Room smells of mold
Stayed 2 nights in Nov 2023
Response from Management team on Nov 13, 2023
We are sorry to hear your comments. If you feel inconvenience, we should improve it for the futrue. Additionally, your reseravtion was 1 Queen bed(2nd floor) which is different from a Pet room(Deluxe room, 2 Queen beds, ground floor(Drive up, Pet friendly) and The price difference will be 30 including pet fee. You may review Expedia web site as a reference. Hope this explanation would ease you inconvenience, too.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our room. Perfect for a one night stay. Clean, comfortable bed. Breakfast was adequate although room was cool therefore cooled off the food. Handy to everything. Smitty's Restaurant and Shell station are right next door. Quiet hotel and no loud noises from semis on highway. This is our 2nd time to stay here.
Stayed 1 night in Nov 2023
Response from Management Team on Nov 7, 2023
Thank you so much for your feedback and review. We strive to ensure that our guests have a great stay and we're happy to hear that your experience was wonderful. We will continue to work on further imrprovement and hope to see you again in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The manager was very friendly. Good breakfast.
Stayed 3 nights in Oct 2023
Response from Management Team on Nov 7, 2023
Thank you so much for choosing to stay with us. We are glad to hear that you had a great stay with us and we hope to see you again soon!

6/10 Okay

Carson

Stayed 1 night in Oct 2023

8/10 Good

Lyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were a lil hard but otherwise good place to stay
Stayed 5 nights in Oct 2023
Response from Management Team on Nov 1, 2023
Thank you very much for taking your valuable time to leave us a review and for choosing to stay with us.We will note your comment on our reference.Hope to see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Stayed 1 night in Oct 2023
Response from Management Team on Nov 1, 2023
Thank you very much for taking your valuable time to leave us a review and for choosing to stay with us. Our team members really appreciate your kind words and hope that you will consider choosing us again on your next visit to Taber.

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, restaurant close by, very clean, friendly and helpful staff. Highly recommend it.
Stayed 1 night in Sep 2023
Response from Management Team on Oct 5, 2023
Thank you very much for taking your valuable time to leave us a review and for choosing to stay with us. Our team members really appreciate your kind words and hope that you will consider choosing us again on your next visit to Taber.

10/10 Excellent

Freda, East Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing thank you 😊
Stayed 2 nights in Sep 2023
Response from management team on Sep 17, 2023
Thank you very much for taking your valuable time to leave us a review and for choosing to stay with us. Our team members really appreciate your kind words and hope that you will consider choosing us again on your next visit to Taber.

4/10 Poor

Rob

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked the room through Expedia, I deliberately filtered properties that were Pet Friendly. S8 was one that appeared. Upon check in, I was told that since I didn't say that I was bringing a pet, I wasn't allowed to stay in the 2nd floor room that was booked. They charged me another $10 to change the room to a ground floor, plus an additional $20 for having a pet. I paid the additional charges on my credit card. The following morning after I checked out I received a call from the manager claiming I didn't pay the additional $30, which I said I did using the credit card terminal at the front desk. I had to confirm with my online credit card transaction to confirm that I had paid. Which, when asked if he checked the transactions on his debit machine, he was able to admit. I tried to explain 5 times, but he wouldn't listen. Eventually he confirmed I had paid. This place was unprofessional and poorly maintained.
Stayed 1 night in Sep 2023
Response from management team on Sep 16, 2023
We are sorry for hearing from you. But our web site is very cleary description for each room type.- Your reservation room : 2 Queen bed(2nd floor) 117- Delux room, 2 Queen bed, ground floor(drive up) 127- Delux room, 2 Queen bed, ground floor (Drive up/pet friendly) 147Luckily we were able to move the room for you and you had to pay an additional 30 as per price tag(this is example and today price). You had to look more carefully abd have to mentioned when you brought a dog. There may be a problem in our motel, as well as, other pet friedly motel. Most of motel is not open all room for pet frieldly room. It is a limited. We applogized to confused your payment history, again. That was a our staff mistake. Hope you understand whole situation and see you next time. We would provide better service to you.

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a nice place to stay. Better lighting is needed where cars are parked.
Stayed 1 night in Aug 2023
Response from Management Team on Sep 6, 2023
We are incredibly delighted that you had a wonderful time with us. Your feedback is valuable to improve our new goal. We are willing to take a look at the light of car park.We hope to see you soon!

8/10 Good

Hannah

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a good stay, the property and hotel room was nice. However, the staff were rude and impolite-would not recommend to others.
Response from Management team on Aug 30, 2023
Thanks for your comments. We will feedback to the relevant department to improve it further.

6/10 Okay

Paul

Liked: Cleanliness
All good
Stayed 1 night in Aug 2023
Response from Management Team on Sep 6, 2023
Thank you so much for your review. We hope to see you again soon!

8/10 Good

Shane

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Shauna, Calgary

Stayed 2 nights in Jul 2023

4/10 Poor

Rex

Traveled with partner
Liked: Staff & service
The room we were given had an odour of cigarette smoke. The hot breakfast was cold ( heated it in the microwave)
Stayed 1 night in Jul 2023
Response from Management Team on Aug 3, 2023
I am sorry to have read that you had issues with your stay and that we did not exceed your expectations. Thank you for letting me know your concerns about breakfast. We feedback to the breakfast staff to improve it. We hope you will re-consider staying with us again.

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!!
Stayed 3 nights in Jul 2023
Response from Management Team on Aug 3, 2023
Thank you for reviewing and providing comments on your stay. We look forward to welcoming you back.

10/10 Excellent

Ernest

Stayed 1 night in Jul 2023

8/10 Good

Kevin

Liked: Cleanliness
good access from the highway
Stayed 1 night in Jul 2023
Response from Management Team on Aug 3, 2023
Thank you so much Kevin for your raving review! We are so glad you had such a good experience during your trip to Taber. We look forward to having you back again soon.

8/10 Good

Helena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Bernice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property! The room size was large, 2 queen beds, lots of space for luggage and sitting, and still spacious enough to move around. Lots of extra conveniences such as plug-in location, extra tissue boxes, several lamps, even a table fan. Large parking area. No elevator tho. And unfortunately the continental breakfast (eggs, sausage, tater tots) was cold, but there were other food options (yogurt, muffins, fruit). Would definitely stay there again.
Stayed 1 night in Jul 2023
Response from Management team on Jul 25, 2023
Your positive review was very much appreciated and enjoyed. It always gives us such wonderful feelings when we learn that our guests are impressed and felt well taken care of. Thank you for sharing your amazing experiences with us. We cannot wait to provide you with another one on your next visit. And we will feed back to morning shift how to improve further.

8/10 Good

Auke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Frank

Stayed 3 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from Management Team on Jul 23, 2023
Thank you for your kind response. We are very glad you enjoyed your stay. Hope to see you soon again

10/10 Excellent

Kris

Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

joan

Traveled with partner
Nice place to stay
Stayed 1 night in Jul 2023
Response from Management team on Jul 11, 2023
Thank you for taking the time to post your comments regarding your recent stay with us. I am happy to see that your stay was an enjoyable one and that our team treated well. We look forward to seeing you again soon.

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities
On Business and it was quite
Stayed 1 night in Jul 2023
Response from Management team on Jul 11, 2023
Thank you very much for your candid review of your experience at our hotel. Your feedback is very valuable to us as we work to be better each and every day. We would be honored to have you return to our hotel in the future.