Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Noisy and smoky

Posted Aug 18, 2014
Pros: Front desk service was fantastic. Room itself was VERY nice and comfortable.
Cons: Add quiet zones, limit TV volume, stop slamming hotel doors.
Expensive but could not sleep due to noise from rooms nextdoor and above, plus hotel doors slamming all night. Worst thing was that despite signs outside of hotel saying no smoking within 25 feet, hotel patrons were leaning against building smoking or standing about 5 feet from doors. Hence entries to door was through fog of smoke. Even hotel employee was doing this on Sunday evening while in uniform.
1 out of 5
by A verified traveler

Dogs only

Posted Aug 8, 2014
Not pet friendly they only accept dogs and cats are unwelcome.
3 out of 5
by A verified traveler from Wa

Ok hotel

Posted Aug 5, 2014
When I went online this hotel said it was 10.48 miles from white water river amphitheater! It also showed a tub in the room and only had a shower very disappointing!
5 out of 5
for Everyone
by A verified traveler

Posted Jul 26, 2014
Staff was responsive. The overall experience has led us to visit again in the future.
1 out of 5
by A verified traveler from elma wa

Overbooked. Asked to move to holiday inn

Posted Jul 21, 2014
Pros: Did not get to stay in it
Cons: Don't overbook
BW overbooked. Asked if I would move to a nearby Holiday Inn. King Suite . We moved. Holiday Inn suite was near highway and quite noisy. Very disappointed in move from Best Western
3 out of 5
for Everyone
by A verified traveler from Washington

Nice hotel in Puyallup

Posted Jul 13, 2014
Pros: The closeness to what we needed to do for the day.
Cons: We had a snafu at check-in. One of the rooms they gave us already had a resident in it. They did give us a different room.
This was a nice and clean place to stay in Puyallup. We were there for just one night. While the hotel was nice we had very noisy neighbors partying late into the morning that kept us awake until 2 AM. Finally called the front desk at 1 AM and it eventually quieted down. All in all, it was a nice hotel but we had some annoying issues.
5 out of 5
for Everyone
by A verified traveler from kennewick, WA

Nice hotel- good value

Posted Jul 5, 2014
Pros: Friendly staff, clean comfortable rooms
Cons: Bathroom was small, but clean, so tolerable.
Location: There was a Denny's, gas station, McDonalds all on same campus as hotel so close and convenient access to basic traveling needs.
Stayed here for a concert at White River Amphitheater. Drive was only 30 minutes to concert and this hotel was worth the drive. Hotel was extremely nice- room was spotless and beds were very comfortable. Every single staff member we encountered was friendly and greeted us. Bathroom was quite small, but cleanliness and comfort of bed made up for it. Did not take advantage of the free breakfast, so no comment there, however the fact that it is offered is a great feature. Would stay here again for sure!
5 out of 5
for Everyone
by A verified traveler

Posted Jul 4, 2014
Room was ready when we arrived, staff was excellent, included breakfast was very good
5 out of 5
for Families
by A verified traveler from Houston, Tx

Excellent hotel with amenities for the price

Posted Jun 19, 2014
Pros: Has all the amenities you could ever ask for.
Cons: Nothing, it was perfect!
Location: Stayed at this hotel as a halfway point to Mt rainier and Seattle
Excellent from the scent of vanilla as you enter the hotel to the convenience of express check out. I wish more hotels would operate to the standards of this Best Western location.
2 out of 5
by eric from portland

Nowhere to hang a dress shirt

Posted May 30, 2014
For $140 a night, the room should be bigger and have somewhere to hang dress clothes. The king bed rooms did not ( I had to hang my shirt on the shower rod. I was also right by the elevator and resturant. The restaurant was supposed to close at 9, but had diners until 10pm, who were very loud. I wanted I go to bed early after a long day, but could not due to the noise.