Ratings based on 146 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Portland, OR
We plan to return!Posted Oct 30, 2014
Pros: The cleanliness and fresh smell. Expansive feel.
Cons: Definitely need to do something about the wifi in our room. It worked in the lobby and down the hall, but only a few seconds in our room.
Location: The location was perfect for us. It's right next to the freeway (but quiet) and there are a number of restaurants nearby.
Easy check-in. Room was very clean, modern, roomy, and attractive. Plenty of extra towels. TV worked just fine and was a newer model. Bed was extremely comfortable and had high quality linens. Even though the hotel parking lot was mostly full, our room was wonderfully quiet. Breakfast included an unusually large selection of food - several choices of cold cereals, oatmeal with several toppings, breads, doughnuts, boiled eggs, omelets, french toast, make-your-own waffles, etc. - and it was tasty and the right temperature. The lobby/eating area was comfortable and attractive with a high ceiling, lots of windows, and a choice of seating. The hotel and our room smelled pleasant - fresh and clean. An added plus is that shortly after we checked in someone called our room to ask if everything was OK. Since we were having difficulties getting on the internet from our room (#222) it was the perfect moment to get help. Very impressive overall and we do plan to return soon!
for Everyoneby A verified travelerfrom vancouver bc
Clean, fresh, Great poolPosted Sep 19, 2014
Went down for a concert, 10 min drive away from tacoma dome. Clean fresh rooms, great staff, pool and hot tub were great, nice breakfast included. Perfect for what we needed
for Everyoneby A verified travelerfrom Vancouver, BC
Nice, clean and friendlyPosted Sep 16, 2014
Had a nice stay at this hotel. Free hot breakfast was delicious. My 7 year old was disappointed that we couldn't use the pool. The lady at reception said the card reader was broken and no one could get in. It was unfortunate as I chose to stay at this more expensive hotel because of the pool. It was a Sunday and they couldn't get someone out right away to fix the lock but still a disappointment. If I'm ever back in the area, I would stay here again as everything else was really nice.
for Everyoneby A verified travelerfrom Red Deer,AB
Nice hotel...Posted Aug 19, 2014
Pros: Staff, breakfast, rooms
Cons: Keep your standard while maintaining decent prices and you will continue to be a name in this business!
Location: Close to a Mall, quite far from downtown Seattle... but you need a car anyway
Travelled with family, very good amenities, location quite far from downtown Seattle, but overall very good.
Posted Aug 18, 2014 on Hotels.com
Recommendedby College Momfrom Colorado
Family college visit to PLUPosted Aug 7, 2014 on Hotels.com
Hotel was very busy so morning breakfast was crowded and hard to find a seat for our whole family. Staff was super friendly. Would stay again.
for Everyoneby A verified travelerfrom Vancouver, bc
very good experiencePosted Aug 6, 2014
I had a very good experience at the hotel and the property. Highly recommend this hotel.
by A verified travelerfrom Victoria, BC
DisappointedPosted Jul 31, 2014
Front desk staff were pleasant and welcoming. The room appeared to be exactly what you would expect in a mid-price hotel but turned out to have significant deficits. First, sound proofing between rooms is woefully inadequate. We could hear conversations from next door but luckily they settled down early. However, the people above us arrived home at 2:00 am and we heard every footfall for the next 40 minutes. Secondly, the in-room air conditioning didn't have a constant "on" option so we couldn't mask the neighbour's noises.
for Getaway With Friendsby Sethfrom San Jose
Great hotel, limited only by immediate areaPosted Jul 23, 2014 on Hotels.com
Starting with the great welcoming desk staff and a hi from every housekeeper I saw the staff were top notch. Hotel is in great shape, we loved the pool, breakfast/lobby seating could be more comfortable but that's more a personal taste issue. Room met my expectations. The only negative for me was the surrounding area, a real lack of anything except your standard restaurants and gas stations. Further from the main shopping center then I expected.
Recommendedby A verified traveler
Posted Jul 13, 2014 on Hotels.com