Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
The rooms were nice updated and clean... The free breakfast was good and the staff was nice.
Comment from Hotel Management
Apr 22, 2015 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. It is so nice to hear that you enjoyed your stay. Please visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom WA state

Altho on a main road, still was pretty quiet.

Posted Apr 18, 2015
Pros: Pillows and bed were comfortable. Heat, fridge and microwave worked. Breakfast was complete with the breakfast room kept very clean and replentished
Location: We don't gamble but it's across the street from a casino. Maybe ten minutes if traffic's low to reach Tacoma Dome and LeMay Car Museum.
Needed a hotel near a cancer center. Reservations easy. Good rate for seniors.
Comment from Hotel Management
Apr 20, 2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice for the price!

Posted Apr 16, 2015
Pros: Pet Friendly
Cons: Need new laundry facilities
Location: Casino across the street but no groceries stores anywhere in sight.
Older building but nice staff. Rooms are small but fairly clean and comfortable. Breakfast is nice and there was always plenty of food available.
Comment from Hotel Management
Apr 20, 2015 by Quality Inn Staff, Hotel Management
Thank you for your review. We are pleased to hear that you enjoyed the breakfast. Please visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Yakima, WA

Close to the Casino and shuttle to other casino.

Posted Apr 13, 2015
Great place to stay for the rate. Staff was helpful and nice.
Comment from Hotel Management
Apr 16, 2015 by Quality Inn Staff, Hotel Management
Thank you very much for staying with us. We are happy to hear that you enjoyed your stay. Hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Central California

Down and out

Posted Apr 1, 2015
For the price, the hotel is just fine. Internet works great, breakfast is decent, conveniently located. Only issue I had was the doors card reader battery went dead and made getting in and out of our room a hassle. Happened on our last night so we chose not to move rooms.
Comment from Hotel Management
Apr 3, 2015 by Quality Inn Staff, Hotel Management
Thank you for your review, we are so glad to hear that you enjoyed the breakfast and internet. We also appreciate you reporting the lock problem so that we can fix it. I apologize for the inconvenience. Thank you, and please visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Posted Mar 23, 2015
It was a good hotel for the price. Nice staff and good food for breakfast.
Comment from Hotel Management
Mar 25, 2015 by Quality Inn Staff, Hotel Management
Thanks for staying with us! We are pleased to hear that you enjoyed your stay. Please visit again soon!
3 out of 5
Recommended
for Families
by A verified travelerfrom Osoyoos

Easy access from Highway and met expectations

Posted Mar 22, 2015
Pros: Easy access from and to the highway. Good options for breakfast - clean.
Cons: Rooms could be updated - carpet was pulled up by the door (likely from a dog who had previously stayed in the room).
Location: Close to the highway. Spent the night relaxing and off to Ocean Shores the next day.
Easy to get to from the highway; reception staff good and advised us about the continental breakfast. The breakfast had a number of options which was great. A number of trucks were parked in the adjacent lot, but there was no noise, and everything was quiet.
Comment from Hotel Management
Mar 24, 2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us! We are so pleased to hear that you enjoyed the location & staff. We have enjoyed having you as our guest, and we hope you will return again soon!
1 out of 5
by A verified travelerfrom Washington

Didn't feel safe at all

Posted Mar 11, 2015
Pros: The rooms were clean (except for some stains on the comforter)
Cons: Definitely don't check two women on the backside of the hotel in the dark.
We checked in at 10pm, just my daughter and I and the front desk clerk gave us a room on the back side of the motel and it was dark and a bit unnerving. We got into our dark room and it was so noisy we could hear conversations in the other rooms. There were men coming and going all night, knocking on doors, being loud and at 3am we called the front desk because someone was sitting in their car right outside our door with their music absolutely booming. This hotel did not feel safe at all - especially on the back side. I know it was inexpensive, and I didn't expect high class, but I didn't expect to feel so unsafe.
Comment from Hotel Management
Mar 12, 2015 by Quality Inn Staff, Hotel Management
Thank you for your review. We are so sorry to hear about the disturbances you experienced during your stay. Our guests safety is extremely important to us and we appreciate you informing the front desk of the situation. We have recently installed all new lighting throughout the entire property, and we do have 24 hour video surveillance. We also welcome any other suggestions you may have. Thank you again for writing, and have a wonderful day!
2 out of 5
by A verified travelerfrom Olympic Penninsula

Not the quality I expected.

Posted Mar 3, 2015
Let's start off with the good stuff: the staff members were wonderful and accommodating. The breakfast was fine. They needed many more tables since several people had to eat their breakfast standing up. The rooms are another matter. The mattresses are terrible: saggy and stale smelling. The center of the room was clean, but the mirrors had splatters I assume were from soap or toothpaste. The rubber bathtub pad had mold. The metal recess for toilet paper was filthy. It was not a pleasant room in which to spend the night. I will not stay there again.
Comment from Hotel Management
Mar 12, 2015 by Cindy M-General Manager, Hotel Management
Thank you for your review. Please allow me to apologize for the housekeeping staffs failure to uphold our usual quality. I can assure you that this room standard is not typical, and certainly not acceptable.The housekeeper and housekeeping manager have already been counseled on the state of this room condition to ensure that we do not make these mistakes again. On a lighter note, we do have some new mattresses on order, and I am pleased to hear that the staff was friendly to you!. Thank you again for your time, and for bringing these very serious matters to my attention. We hope you will reconsider returning. Thanks again, and have a wonderful day!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel - Adequate Accomodations

Posted Mar 2, 2015
Location: Perfect for going to the state fairgrounds in Puyallup, a 15 minute drive with little traffic. However, Fife has NOTHING.
Hard to know what to say about this hotel. It was clean, it was quiet, and the food in the breakfast was good. It's just that the room is a 3 star room, not a 5 star room.
Comment from Hotel Management
Mar 12, 2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We are pleased to hear that you enjoyed the breakfast. Please let us know what you would like to see improved in our rooms, we appreciate your feedback. Hope to see you again soon!