Ratings based on 451 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from m

Good

Posted Sep 27, 2014
Pretty basic hotel, we got a room with a jacuzzi which was sweet - for about 180$ for one night. Bed was comfortable, appliances and tv was outdated but that didn't matter to us, we had a concert to attend at the Tacoma dome. Hotel is a quick cab ride to the tacoma dome.
1 out of 5
by A verified traveler

Not good

Posted Sep 24, 2014
This hotel smells bad, the rooms were dirty, stained, and smelly. The breakfast was poor (powdered eggs). I will not return. I do not recommend this hotel.
2 out of 5
by A verified traveler from Everett, WA

Dissapointed in 5 star

Posted Sep 21, 2014
Pros: The bed was comfortable and check in staff was very good and friendly
Cons: The bathroom needs major improvement.
Location: We saw a show at the state fair
Bathroom was so small, mold growing in grout, water everywhere after shower, bathtub backed up water to ankles. The room was basic not five star like website stated.... Night staff was very unhelpful when we went looking for ice, ours on our floor was out and no one could direct us to availability.
2 out of 5
by A verified traveler from snohomish,Washington

Odd

Posted Sep 21, 2014
Ok so first off the hotel itself is a nice smaller hotel with friendly staff. The room I stayed in(king suite with jetted tub) was very big and at first glance was amazing. But I found it odd that for 180$ a night there was no door to the bathroom. The ac controls were in a separate room( hot in the room so it made it hard to sleep) and the TV only hade very basic cable. The amenities made me feel like I was in a motel 6. If you are looking for a bar downstairs with a kitchen so you can get room service do not stay here. Also when it came to check out the lady was a bit rude and after 5 minutes of arguing she charged me twice for one night. I do not know why but I will be calling the manager and hopefully getting this resolved
2 out of 5
by A verified traveler from Wa.

Just passing through

Posted Sep 19, 2014
Pros: convenient location
Cons: Steps to the entry on the drivers side of the drive up for registration.
The room was for the handicapped which I thought might be a little easier for my wife to get around in. She has some walking issues. The room was small and crowded, there was only one chair, and the closet would have been impossible for someone in a wheelchair let alone difficult for normal elderly to get too. The remote for the TV didn't work and the shower was barely luke warm. It appeared that the plumbing (hot & cold) were hooked up backward. The bathroom was crowded as well with a small vanity that personal items were crowed.
2 out of 5
by A verified traveler from Tacoma, WA

Half the hotel was shut down. Bad neighborhood

Posted Sep 17, 2014
I am a business owner from Portland OR. We had a convention to attend, and I booked rooms for myself and five stylists from my salon. There was one outlet available in the room. (Not a good fit for a stylist). Staff was nice and very accommodating. That would be the only reason for a star. Neighborhood was terrible. We were warned not to go to the club across the street as there had been multiple shootings there. The hallways seemed as though they were the set for The Shining. I was surprised I didn't see duct tape holding things together. The A/C hardly worked, missing paint on walls, carpet was dirty in every corner, outlets were falling out of the walls. The breakfast was decent, but horrible coffee
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Surprisingly Comfortable

Posted Sep 10, 2014
Pros: Everything
Cons: In Room TV directory required updating with correct channel numbers. Also the hotel needs a hotel channel with current TV programs.
Wonderfully accommodating receptionists. Great room for the money with a very good breakfast and WiFi connection. Some of the other guests were inconsiderate and noisy in the a.m. by slamming doors, etc.
1 out of 5
by A verified traveler from tri-cities, wa

Run down and dingy

Posted Aug 30, 2014
Worst hotel I have ever stayed at! I would write a more detailed explanation but expedia doesnt want to post it...this is the 3rd time they ask me to re-write it!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to I-5

Posted Aug 28, 2014
Pros: It was close to I-5, shopping and restaurants.
Cons: Remodel room so there is privacy for the commode area.
Location: Tacoma Dome was 5 miles away, we stayed there to go to an Eagles concert.
Very spacious room, we were in the King suite with Jacuzzi tub. This room appeared to have been remodeled as the light switches to some areas would be across the room. The bathroom was nicely appointed and updated with granite, however there was no privacy for the commode area. It was completely open to the whole room. You could have others who may be staying with you go into the front room and close those doors, but that was a little awkward. Overall nice room, breakfast was good. The night front desk person, locked the front doors to hotel for safety, which I thought was interesting. Not sure if this was considered "a bad area of town" but we did see some questionable people walking around there at night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Good comfort

Posted Aug 27, 2014
Pros: The comfortable beds.
Cons: Need some work on the mold accumulating under the edge stripping around the tub. Paper towel soaked in bleach and left on overnight will usually do it
Location: Not much. But many of us were there to attend an event at the Tacoma Dome.
Gave us a quiet room when we requested same. The rooms at Red Lions are always tastefully decorated and, most importantly, have very comfortable beds. For the price, it's a treat!