Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
77% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Too close to freeway

Posted Feb 4, 2015
Pros: The staff
Cons: temperature of rooms
Location: none
The room was very hot but if you opened the window you couldn't hear another person talking because of the terrible traffic. The motel was under construction so possibly it would be quieter when it is complete.
1 out of 5
by A verified traveler

Posted Feb 2, 2015
Pros: nothing
Cons: overall look and appearence
Location: Federal way
they charge my card took to long get my deposit back.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Federal Way

Dissapointed

Posted Jan 30, 2015
Pros: Comfortable and clean.
Cons: Provide excellent customer service always, not just when they feel like it.
Location: Next door to a Denny's, and Walmart, close walk to Shari's, Popeyes, Jack in the Box, The Rock, McDonald's, Olive Garden, ,Del Taco, KFC, Round Table,
We went back because of the location, and excellent service the first time, but I felt snubbed the second time, and was disappointed because the laundry room facility was not available due to construction, and there was no compensation given. One of the reasons we chose it specifically was to use the laundry room that was not available, not sure if they are going to put one back in as the new kitchen is behind the front desk area, where the laundry facility used to be.
3 out of 5
by A verified travelerfrom Washington

OK for the price

Posted Jan 20, 2015
Pros: Bed not uncomfortable, breakfast good.
Cons: The carpet needs to be replaced, and there was a pretty strong smell of cleaning agents in the room.
Location: Good location, a lot of stores and restaurants nearby. Just off I-5 and Hwy 18.
The motel is an old Super 8 that was bought by the Red Lion and is being remodeled. The bed was more comfortable than I had expected, and it was not that noisy. For the price, it met my expectations. Breakfast was good. Once they complete the remodeling, it should be fairly nice.
2 out of 5
by A verified traveler

Posted Jan 20, 2015
Cons: Security!
Beds were comfortable. Parking lot is not secured. Our truck was brokened into. There is no video recording of the parking lot to try and apprehend the thief. Beware!
3 out of 5
by A verified travelerfrom Oregon

needs renovating

Posted Jan 12, 2015
Pros: low price and quick access to I-5 clean
Cons: better furnishings and mattresses and pillows
Location: easy access to I-5
Hotel used to be a Super 8 and obviously still has the original furnishings . Mattress was old and uncomfortable.The room was very clean and quiet.Pillow s were flat.If you need a cheap clean room it was fine,I didn't like the fact that they charged a deposit to my card and it took a week to not show up on my account.even though we paid in advance.
1 out of 5
by A verified traveler

Crappy hotel, terrible location under construction

Posted Dec 28, 2014
The Expedia reservation failed and there was horrible coordination between on-line booking and the hotel staff.
1 out of 5
by A verified travelerfrom Seattle

This hotel should not be in Expedia

Posted Dec 25, 2014
Pros: Nothing
Cons: Just normal services such as a nice room and hot water.
Really disappointing stay, they didn't have hot water when I arrive and said that in the morning they will have hot water but no, they didn't, so could not take a shower. The rooms are really old and just overall not a nice hotel.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Thanksgiving gateway....

Posted Dec 19, 2014 on Hotels.com
general,the hotel services are excellent, except billing has some error...
1 out of 5
Recommended
for Couples
by Amberfrom Bonney Lake

watch you CC Bill

Posted Dec 16, 2014 on Hotels.com
Bed frame broken, no a.c.only thing that turned on was the fan part and that was only after unplugging it a few times. And now there is 4 different charges on my CC . The room charge, 2 40$ charges and a 90$ charge!! Stopped and talked to Front desk and they don't know why charges are there. Now I have to go through management! ! Didnt break any thing in room because we didn't even sleep there!! We were in the room for maybe a total of 3 hours. Used a hand towel, soap and messed up the bed a little. Pretty sad experience! ! Only good thing about it was the location as far as lots of things to do