Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Ingafrom Malta

Atmospheric castle hotel and excellent restaurant

Posted Aug 11, 2013
Pros: Atmosphere, restaurant, location
Location: Exploring York
We thoroughly enjoyed our stay here. We came here as a family with two children, and were amply accommodated in the generous sized master suites. The restaurant is really good, and I recommend opting for the dinner package.
2 out of 5
by A verified traveler

A Disappointment

Posted Jul 16, 2013
Pros: The buildings, the gardens and the views
Cons: The service
Location: Excellent
Hazlewood castle is a superb Wedding venue. The weekend we were there they had three Weddings. For the wedding guests the rooms are adequate. The place is exquisitely beautiful. The gardens are suberb and the views are stunning. But the service for hotel guests was abysmal. The management was hopeless. We were celebrating 52 years of marriage and thought we would get a first class hotel but we were very diasappointed and only stayed one night. The room had no air conditioning and we almost cooked. It was very uncomfortable. The second night we stayed at Holiday Inn in Leeds. It had a swimming pool, exercise room,airconditioning and extremely modern and clean rooms with excellent service for almost 1/3 of the price. I do not think you should send hotel guests to Haslewood castle. They do not have the facilities and the bathrooms probably date back to the fifties.