Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle,

Close to town terrific front desk

Posted Feb 23, 2015
Pros: the staff
Cons: Some condition problems. It's hard doing maintenance in Tahiti as the trades people aren't readily available.
Location: Short walk to a street of excellent restaurants. Close to the farmer's market and crafts market. About three short blocks to the waterfront.
nice hotel, great staff. Some condition issues. We weren't able to get a key card for our room and had to be escorted up to get in our room. No hot water at first; then ONLY boiling hot water ... not great for showering or brushing teeth or most anything. When we reported it, they moved us next door into a suite from a standard room. But the front desk (especially Melodie) solved our problems and helped us with our computer issues, always with a smile. Eventually we got keys for our suite. When our ATM card got stuck in the ATM (a few blocks away at a bank) we had to cancel our jeep tour. She handled everything for us. Second visit; no condition issues. Normal water and key card available. Melodie very helpful making arrangements, suggesting good restaurants and making reservations. Melodie was a great representative for the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful location. Feel safe to get out & walk.

Posted Feb 23, 2015
Could walk to everything . Hotel staff was the best!! Friendly & very helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

街中近くに有るホテル

Posted Feb 22, 2015
Pros: 市街地に有るので、時間を気にしないで、観光も買い物も出来る。
Cons: キッチン付きの部屋に、食器も有ればと思う。
Location: マルシェ、ルロット、カテドラル等
日本語の使えるスタッフはほとんどいないけど、日本人客に慣れているのか、英語も片言もあぶない私達に分かるように優しく説明をしてくれます。 朝3時のモーニングコールもテープでなく、直接掛けてくれました。 部屋はキッチン付きを選びましたが、食器が有ればなお良かったかも。 隣のガソリンスタンドは、コンビニの様に買い物出来ます。長いフランスパンは、オススメです。
4 out of 5
Recommended
for Students
by A verified traveler

Pleasant Hotel

Posted Feb 18, 2015
Pros: Cleanliness; Friendliness; FREE ACCESS TO INTERNET
Cons: Installation of several mirrors in bedroom (light in bathroom fairly dim; availability of pen/pencil--suggested to engrave Hotel name--as souvenir.
Location: Lack of decent eateries and shopping opportunities
Stayed there 2 nights. preferred dinners outside Restaurants; breakfast in Hotel for convenience--but pricey.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MEXICO CITY

Posted Feb 11, 2015
Pros: Location
Cons: isolate the windows to avoid noise
Location: excelent location
Charged $ 100.00 dlls extra for early check inn, very noisy room The room keys were not working.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Comfortable stay, close to downtown Papeete

Posted Feb 11, 2015
Pros: The staff, the best part of the hotel.
Cons: Wireless availability in the room. Also, the water temperature is hard to keep constant (goes from cold to hot all the time)
The staff at the hotel is super helpful and friendly. Everyone had a smile on their face and a helpful approach to all our questions and concerns. We arrived on a Saturday night and unfortunately, Sundays are mostly a quiet day in Palette where stores and restaurants are closed. They helped us find a place to spend the day while we waited for our flight out and even helped getting cash, since we could not use the cash machines (they require debit cards with chips, which ours did not have). The hotel did not have wireless in the rooms, only in the lobby - which was kind of a pain and wished it would have had it available in the room (my laptop did not have a standard wired connection outlet). We had breakfast there, and although the menu was limited, it was very good: eggs, bacon, sausage, pancakes, lovely local fruit, juice, coffee and teas. Overall, a good place to stay if you want to be closer to town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2015
Great hotel staff.... Very accommodating to tired travelers with long layovers
2 out of 5
by A verified traveler

Perfunctory at best

Posted Jan 5, 2015
Stayed pre cruise for one night. Unfortunately no real alternative downtown. Front desk not really rude but certainly not friendly either. No one to help with our luggage when we arrived. Luckily we had use of a cart. Modern decor but not upscale. Bath has no shower curtain only a small glass partition. No way to shower without completely flooding the floor. Free Wifi advertised is only available in lobby. Pretty shabby neighborhood as well. Wouldn't do it again that's for sure.
4 out of 5
Recommended
for Families
by Rebeccafrom Stockholm

Good place to stay pre-/postcruise

Posted Dec 13, 2014 on Hotels.com
Stayed for 2 nights pre-cruise. Nice and conveniently located to the port in the center of Papeete. Very clean and new, lovely bathroom and great beds, rooms are large. The pool in the hotel is quite small and there are watercycling-classes for people not staying at the hotel at least 2 times a day, but that seems to be a standard on Tahiti, it was a fact in every place we stayed in. Breakfast and all food/drinks are ridiculously priced, so we did not try it out. There is a gas-station just beside the hotel where you can buy some drinks/water/groceries to a price similiar to supermarketprices (still expensive, but better). Free wifi in the lobby. Would stay again if I come to Tahiti.
3 out of 5
Recommended
for Getaway With Friends
by andreiafrom Brasília, DF

Pode melhorar

Posted Dec 10, 2014 on Hotels.com
O hotel tem boas instalações, porém merece um pouco mais de cuidado. Algumas partes descascadas. BWC: a porta é difícil de abrir, o vaso sanitário é muito alto, fora dos padrões, não tem box, não tem local para colocar sabonete/shampoo no chuveiro, não tem tomadas. Quarto: não tem um espelho grande, não tem cofre, internet a cabo (apesar de grátis) não estava funcionado. Em termos gerais, a limpeza deixou muito a desejar. No dia que chegamos identificamos um tufo de cabelo próximo à cama que continuou ali até a saída do quarto. Não houve reposição dos sachês de café e açúcar. O pessoal da recepção, entretanto, foi muito atencioso e prestativo.