Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice vacation

Posted Apr 14, 2014
Pros: the view and set-up
Cons: maybe more activities
Location: Close enough to Papeete if you have a car. The 3 waterfalls park is close as well and worth seeing.
Beautiful, relaxing time on this resort. The view, the beach and the water were the best. Breakfast buffet was expensive ($58/person), but otherwise everything was fine. No activities available though for the beach. But I enjoyed the quiet environment. Personnel was friendly and prompt to any demands. I would recommend the hotel.
2 out of 5
by A verified traveler from singapore

Hotel hell

Posted Apr 13, 2014
Pros: View from room
Location: Nothing
No beach towels No beach chairs No pool umbrellas Non existent staff Cleanliness in restaurant minimal
3 out of 5
by Sally from California

Tahiti

Posted Apr 2, 2014
Pros: The setting is beaurtiful.
Cons: Maintenance of hotel. Jacuzzi was full of algae. Lots of gnats due to torrential rains.
Location: Not very impressed with Tahiti. Almost a 3rd world country.
Tahiti is very French and tropical. This is French Polynesia, therefore the staff and most guests are French or Polynesian and not very friendly Food and accommodations are very European. Remember to bring your electrical adaptor.
Comment from
Jan 10, 2014 by
Ia orana, Thank you for your review. We have read your comments with attention and were surprised and sorry to hear your remarks on the attitude of our staff. At the Radisson, all our staff are ingrained with the company ‘‘Yes i can’’ service philosophy, to help deliver the best customer service we can. Please accept my apologies for this most unusual incident. Merci/Thank you/Mauru’uru
3 out of 5
Recommended
for Everyone
by A verified traveler

Good option 10 mins out of town

Posted Mar 22, 2014
Pros: Clean room, working air con and clean swimming pool.
Cons: Room swipe card stops working occasionaly, meaning you have to go back to the lobby to get a new one. Happened to all three of us in different rooms.
Location: Not alot to do nearby, although backs onto a black sand beach. The hotel swimming pool is clean, refreshing and free.
Beach is only 5 meters away, but the pool is so clean and lovely, never made it that far. Clean room with good aircon and large balcony. Restaurant is pretty good and nice bar by the pool. I would recommend this hotel if you have a car, because there is nowhere to go within walking distance to hotel. Free Wifi in the lobby.
Comment from
Jan 10, 2014 by
Greetings from Tahiti, Thank you for you review, it is always a delight to hear when clients are able to make use of all our facilities. Please accept our apologies for the technical problems with the hotel cards; we thank you for your understanding in advance. Indeed anywhere in Tahiti it's not easy to visit within a walking distance, that's why we offer daily 2 shuttles to town for our hotels guests. Merci/Thank you/Mauru’uru
2 out of 5
by BMK 29 from Ashland, Or

Third world hotel. five star prices

Posted Mar 15, 2014
Pros: The bathroom was well appointed
Cons: The entire hotel needs to be gutted and rebuilt.
We arrived for a necessary layover after 8 nights in Bora Bora. The first thing we experienced were long hallways on the way to the room that were so clogged up with craft stands you could barely get through while wheeling your luggage. This was due to a bazaar which the hotel was putting on for the locals. Next we had air conditioning that did not work. This was by far the worse problem. The engineer was summoned and flipped a few switches and pronounced everything OK. Sadly, it still did not work as sweat poured down my wife's and my body. Another call and we moved to a new room and assured that this a/c was working, alas still no working air conditioning. By the way, I have never seen air conditioners like these. They were encased in this old yellowed plastic up near the ceiling, and exhausted right in the room. They were dirty, dusty. A third call and a third room, finally an air conditioner that worked. We later learned from one of the more honest hotel staff that "nothing worked in this hotel". A trip to the restaurant yielded mediocre results. Again, we could barely make it back to our room due to the craft bazaar. Later on that night, I went to use the "business center" to print boarding passes. There were no functioning electric lights, it was pitch black inside and outside. I had to feel my way to the computers which had the speed of old fashioned dial-up. It took 25 minutes to print 2 boarding passes. And last but not least, the bed sheets had holes in them
Comment from
Jan 10, 2014 by
Dear guests, Thank you for your review. It is very disappointing to that hear that you were not pleased with your experience with us. It is not possible to compare hôtels in Bora Bora and hôtels in Tahiti as the rates in Bora Bora are 400% more expensive. The special event being held was the “Salon de la Femme”, this is a once a year event and is not normally a disturbance for hotel operation. Many of our guests were thrilled at the opportunity to be present during this time, as they were able to take full advantage of the variety of boutiques available. Including the famous Tahitian black pearls, Clothes, Souvernirs etc. that aren’t always easily accessible in Tahiti. The recent heavy weather conditions of strong rain and storms unexpectedly caused damaged on the property. Unfortunately this damage was to the generators of the air conditioning which are located on the roofs of the building. This problem was swiftly fixed and all air conditioning has now been perfectly restored. The lights in the Business centre have been checked and they are all working, the lights are normally turned off when the rooms are not in use. Sadly the internet in Tahiti is slower in comparison to other parts of the world. We are sorry that both of these things were not made clearer to you and a note has been placed in the Business centre so that this does not happen again. Thank you for choosing the Radisson Thank you/ Mauruuru / Merci
3 out of 5
by Bruce from Iowa

Excellent facility, disappointing staff

Posted Feb 11, 2014
Pros: The physical facilities.
Cons: Room service and restaurant service need a lot of improvement. I also hate that they advertise free Internet and find out it is only free in the lobby
The room was exceptional, but we were given only 1 towel and 2 floor mats. The staff at the desk were pleasant, but the restaurant staff were nearly non-existant. Potentially the hotel could have been outstanding, they just didn't follow through with the details.
Comment from
Jan 10, 2014 by
Ia Orana, Thank you for you review. We are disappointed that the service was not as you hoped, all departments involved have been notified and I can assure you we are doing our best to improve the level of satisfaction of our customers. The Radisson provides free internet access throughout the hotel and is accessible in every room. I am sorry that this was not made clearer to you. We hope that you will visit us again the near future, so that we may be given the opportunity to improve your experience with us. Thank you/ Mauruuru / Merci
3 out of 5
by A verified traveler

Good hotel but restaurant is to expensive!!

Posted Jan 22, 2014
Pros: pool, gym, beach access, shuttle to Papeete
Cons: price of restaurent
Comment from
Jan 10, 2014 by
Dear Clients, Thank you for your comments following your recent stay at the Radisson Plaza Tahiti Resort. We are happy to hear that you enjoyed our delightful historic black sand beach. Tahiti being in the middle of the Pacific has to import much of its requirements from all over the world this explains why some products are more expensive than anywhere else. However these high costs are parallel throughout Tahiti and her sister islands and not only applicable to the Radisson. We thank you in advance for your understanding. Thank you for choosing the Radisson Thank you/ Mauruuru / Merci
5 out of 5
Recommended
for Everyone
by Phil from LA

15 mins from downtown

Posted Jan 10, 2014
Great location. Far from downtown, but hotel has transportation to and from downtown. Beautiful black sand beach.
Comment from
Jan 10, 2014 by
Dear Clients, Thank you for your comments. We are glad to hear that your stay with us was positive. We look forward to welcoming you back, if ever your travels bring you to our beautiful island again. Thank you for choosing the Radisson Thank you/ Mauruuru / Merci
4 out of 5
by Mary from Seattle, WA

Nice views from the restaurant and pool.

Posted Jan 3, 2014
Pros: Liked being right on the ocean.
Cons: Front desk wait was too long. Would prefer to have choices at breakfast. All that was available was a $50 breakfast buffet - no available a la cart
Location: Nothing nearby.
Obscenely expensive. High charges for local phone calls. Restaurant food was ridiculously expensive. Room had very small TV. Not worth the $$$$$.
Comment from
Jan 10, 2014 by
Dear Clients, Thank you for taking your time to write a review. At breakfast, there are many options available including Parisian breakfast, American buffet breakfast and a la carte menu. We are sorry this was not, made clearer to you. In response to the pricing of the restaurant, Tahiti and her sister islands are relatively higher as many products are imported and heavily taxed. However the prices at our hotel are not more expensive than that of other hotels here or of the other islands. Unfortunately it is impossible to compare this with prices used in other countries and other places around the world. Thank you for choosing the Radisson Thank you/ Mauruuru / Merci
5 out of 5
Recommended
for Couples
by Paul from New Jersey

Very Nice.

Posted Dec 11, 2013 on Hotels.com
Excellent hotel. Very nice staff. Upgraded my room to a beautiful suite. Very clean. Nice peaceful location. Would recommend.