Superior Room (2019 Newly Renovated) | Down comforters, minibar, in-room safe, desk

Reviews of Ambassador Hotel Taipei

3.5 out of 5
Ambassador Hotel Taipei
Section 2, Zhongshan North Road, 63, Taipei, TPE

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 1000 reviews" "
Rating 8 - Good. 436 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Taiwan, Taipei

Traveled with group
Disliked: Staff & service
房間較老舊,隔音非常差,聽得到隔壁關門的聲音,服務需加強,但位置很方便,近中山商圈,逛街很方便!!!
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Al

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
room is clean and service was excellent.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Refurbishment is needed
Value for money, good bargain, but a bit old and needs refurbishment.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its mechanical toilet and cleanliness. The executive lounge is pleasing and staff are very helpful. However, the excess card to my room is always faulty. I have problem with the card each time returning to the room. The staff thought my card is placed together with my mobile phone which I did not.
Stayed 2 nights in May 2019
Response from Charles Lee, GM of The Ambassador Hotel Taipei on Jul 31, 2019
Dear Honored Guest, Thank you for choosing The Ambassador Hotel in Taipei, and we appreciate you taking the time to share your experience with us. We are delighted to know that our accommodation and service has provided you a wonderful stay in Taipei. Please accept our sincerest apologies for the inconvenience that our key card caused you with. We will take that issue under advisement and provide a solution for the near future. We look forward to your next visit to The Ambassador Hotel in Taipei, and provide you with a more memorable experience. Have a great day. Sincerely, Charles Lee General Manager The Ambassador Hotel Taipei

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very professional and greeted us with a smile every time. The room was very comforting and relaxing.
Stayed 2 nights in Mar 2019
Response from Charles Lee, GM of The Ambassador Hotel Taipei on Jul 31, 2019
Dear Donna, Thank you for choosing The Ambassador Hotel in Taipei, and we appreciate you taking the time to share your experience with us. We are delighted to know that our accommodation and service has provided you a wonderful stay in Taipei. we look forward to your next visit to The Ambassador Hotel in Taipei, and provide you with another memorable experience. Have a great day.

4/10 Poor

Wl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed. The lobby looks very good and updated. But inside all the rooms are still in 30 year ago condition. Smell moldy and dusty. Very old and run down hotel. People smoke inside the room. Hotel did not put post or warning to remind guest no smoking allowed in the hotel or fined. Small swimming pool is not opened even the outdoor temperature hit 80 F.
Stayed 4 nights in Feb 2019
Response from Charles Lee, GM of The Ambassador Hotel Taipei on Jul 31, 2019
Dear WI, Thank you for choosing The Ambassador Hotel in Taipei, and we appreciate you taking the time to share your experience with us. Please accept our sincerest apologies for the disappointment that our rooms have provided you with and our lack of no smoking regulation. We are currently conducting renovations on our rooms, and one of our most important focus points is to apply a modern look on the interior decor and provide upgraded room facilities. We would be delighted to welcome you back to our hotel so we could provide you with a more memorable experience. Have a great day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Ching Koo

Liked: Cleanliness, staff & service, room comfort
I have stayed here more than a handful of times. The non-executive rooms looks like it could use a renovation since everything is dated compared to the lobby and the executive rooms which had been given a face lift. Room smells mushy and full of humidity as though room had been unoccupied for a while. it was well compensated by the very service oriented reception and house keeping who brought in a dehumidifier to be used for our 3 nights. Thanks again.
Stayed 2 nights in Jan 2019
Response from Charles Lee, GM of The Ambassador Hotel Taipei on Jul 31, 2019
Dear Ching Koo, Thank you for choosing The Ambassador Hotel in Taipei, and we appreciate you taking the time to share your experience with us. Please accept our sincerest apologies for the disappointment that our rooms have provided you with. We are currently conducting renovations on our rooms, and one of our most important focus points is to apply a modern look on the interior decor and provide upgraded room facilities. We would be delighted to welcome you back to our hotel so we could provide you with a more memorable experience. Have a great day.

8/10 Good

Suz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located near to 2 subway stations. Cleanliness is top notch and staff are friendly. Breakfast was always crowded so avoid peak hours if possible. Driveway of hotel posed as a hazard for young children as valets reserve cars into unmarked lots stepping on accelerator. I had to pulled my children to safety on two nights while walking back to the hotel. Reflected this to manager, hopefully they will have clear signs up and also well trained valet to look out for safety of pedestrians.
Stayed 3 nights in Dec 2018
Response from Charles Lee, GM of The Ambassador Hotel Taipei on Jul 31, 2019
Dear Suz, Thank you for choosing The Ambassador Hotel in Taipei, and we appreciate you taking the time to share your experience with us. Please accept our sincerest apologies for the inconvenience that our driveway have caused you and your family with. We will take that matter seriously and provide a safer environment for the near future. We would be delighted to welcome you back to our hotel so we could provide you with a more memorable experience. Have a great day.

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled funny. Like air freshener to cover smell of smoke. Older room. I thought it was overpriced for the quality.
Stayed 1 night in Dec 2018

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

UG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unfortunately looks like restaurant has closed.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

It’s located in the city center lots of food, shopping and all.
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveler

Great Location but dated
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good location. Small room with all the amenities needed. Great breakfast buffet.
Stayed 2 nights in Sep 2018

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness
Nice hotel lobby but aged room
Good location but hotel cleanliness can be improve
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, with easy access to the subway and local eats, friendly staff (many speak Japanese), Ambassador Hotel is a great place to stay for a business trip to Taipei.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service
nice hotel close to duty free shop and Sushi restaurant
Stayed 3 nights in Sep 2018

8/10 Good

Jukka

Liked: Cleanliness, staff & service, room comfort
Ambassador TPE
Quality of gym was very poor! Other than that, quite neat hotel in a good location. Easy access to MRT.
Stayed 3 nights in Aug 2018

6/10 Okay

LIN YEN

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

8/10 Good

Chai Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel is great, however a bit disappointing; the carpet was dirty and stained.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service. Good value for money.
Stayed 1 night in Jun 2018

8/10 Good

Lucas, San Francisco.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to great restaurants.
Quick check in and good receptionist. Nearby restaurants with great food.
Stayed 1 night in Apr 2018

6/10 Okay

Siew Chuan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice if you don't mind the dated fixtures
Excellent service from the team, and they found my cardholder that i've accidentally left behind after checking out. However, the room and toilet are rather dated. There was no power point next to the bed. A usb charger would have been helpful.

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alex, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly and helpful staff. Nice peiking duck served in the restaurant.
Stayed 3 nights in Feb 2018

10/10 Excellent

jiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly hotel, worthwhile to stay.
It was pleasantly surprised. The staffs were very friendly and professional services. And I ‘ll definitely returns, and highly recommend to my friends.
Stayed 3 nights in Jan 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

10/10 Excellent

YU MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Dan, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A prestigious hotel located in the heart of Taipei
We stayed two nights at this old, prestigious hotel located in the heart of Taipei. Staff were very friendly and we had a very pleasant stay. Although the room is a bit old, it's well built and quiet, which we liked most.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are helpful and friendly. I stayed at the Executive Room and there is a separate lounge on the 11th floor where western-style breakfast is offered. The room is clean, cozy and comfortable. I actually like the sliding panels that allow you to have an open bathroom and section off when you need privacy. Highly recommended!
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2017

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
July stay 2017
Service OK, Buffet breakfast room was very cold and the 'look' warm food went cold quickly. Aqua bar did a good burger, but quite a long wait, but not as long as waiting for a drink. After ordering a beer, the staff had to change the barrel. 30 mins later we eventually received the drink, but explanation, or apologies on why it was so slow, we know they were changing the barrel as we saw them with spanners ?. Bathrooms are very small i.e. 1 in, 1 out, could not fit 2 people in at same time. To western standards a long way from a 5 star hotel.
Stayed 3 nights in Jun 2017

8/10 Good

chi-chin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

tsojen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

10/10 Excellent

chi-chin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Jeanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021