Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
for Shoppingby Angel from Singapore
Posted Mar 5, 2014 on Hotels.com
Hotel Breakfast: 7/10 Overall:8/10
for Shoppingby Rakat
Fantastic servicePosted Apr 22, 2013 on Hotels.com
Overall its a good service and nice stay at the hotel.
for Business Travelersby A verified traveler
Posted Mar 22, 2013 on Hotels.com
for Couplesby A verified traveler
Posted Sep 24, 2012 on Hotels.com
for Familiesby MC
hotel is okay but far from train stationsPosted May 9, 2012 on Hotels.com
friendly staff but room service took a long time. walls are not sound proof too. overall, it was okay :)
Recommendedby A verified traveler
Close to railroad stationPosted Apr 19, 2012 on Hotels.com
by A verified traveler from Minneapolis, MN
Avoid this hotelPosted Mar 19, 2012
I based my LOW rating on my 3 night stay in Mar 2012: 1) The lobby on my floor had a rotten smell. 2) Air conditioning has no dial for temp control, just FAN ON or OFF. 3) Bed sheets are old and thin; bath towels are grey instead of white color. 4) The hotel is old and need rennovation badly. The walls, furniture in my room simply are old and beat up. 5) It is catered to tourists groups from mainland China. Morning and evening are peak time for the tourists and tour buses gathered in the lobby and in front of the hotel.
by A verified traveler
Posted Jan 24, 2012 on Hotels.com
- unable to make phonecalls from the room directly and this has to be done via the front desk, which is very inconvenient. - no wireless available in the rooms, and the wireless connection in the lobby is extremely slow to the extent that it simply can't be used - rooms are small, toilets without a shower curtain - noisy Chinese tourists shouting and screaming at the top of their voices after coming back drunk and no one takes action to get them to be considerate to the other hotel guests who are trying to get some rest
Recommendedby A verified traveler from Singapore
Well maintained hotel with immaculate servicePosted Dec 26, 2011 on Hotels.com
Had a pleasant stay. The rooms were comfortable and the service staffs were friendly and helpful. However, the rooms smelt a little bit musky at the start, probably due to inconsiderate mainlanders smoking in the rooms. It is a 15 to 20 min walking distance to the nearest mtr or train station. Wifi is only available at the ground floor.
by A verified traveler from Ahmedabad, India
It is actually FOrtune Haiyatt not Fortune HyattPosted Sep 19, 2011 on Hotels.com
Please change the name of the hotel as Fortune Haiyatt instead of Fortune Hyatt as listed on your hotel. The hotel is not a Hyatt Group hotel as it seems to be. It is a local Taiwanese Hotel and the earlier name was Fortune Hotel. The rooms are cramped up with very less space. Bathrooms the shower area is very difficult to climb and there is a good chance to fall and slip out. The front desk staff is friendly and has a good restaurant on the terrace. Very near to High Speed Railway station and is just 10 min. walk. rates are quite high compared to hotel quality.