Terrace/patio

Reviews of Forward Hotel Nangang

3 out of 5
Forward Hotel Nangang
No. 23, Sanchong Rd., Nangang District, Taipei

Reviews

8.4

Very Good

Rating 10 - Excellent. 254 out of 623 reviews" "
Rating 8 - Good. 282 out of 623 reviews" "
Rating 6 - Okay. 56 out of 623 reviews" "
Rating 4 - Poor. 13 out of 623 reviews" "
Rating 2 - Terrible. 18 out of 623 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nice breakfast
Stayed 4 nights in Dec 2023

10/10 Excellent

Cindy, Saskatoon

Stayed 2 nights in Oct 2023

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Is a super duper good experience
Stayed 3 nights in Jul 2023

10/10 Excellent

hsiu-chen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2023

10/10 Excellent

Karen

Stayed 5 nights in Feb 2023
Response from Peggy on Mar 21, 2023
感謝你花時間為我們的住宿填寫評鑑,。也非常期待您再次入住 祝您 平安順心, 台北馥華商旅南港館全體員工敬上

2/10 Terrible

Guobing

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair on the pillows. Stains on the chair. Very bad experience. Definitely it is no Star and not worthy the room rate...
Response from Peggy on Dec 9, 2022
Dear guest, Thank you for sharing your experience, we will try our best to provide the better accommodation and look forward to seeing you again, thank you and have a good day!

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained hotel. Good location. Excellent service.
Stayed 9 nights in Nov 2020
Response from Ling on Dec 6, 2020
Thank you for sharing your experience, hope you enjoy staying with us, we will try our best to provide the better accommodation, we look forward to seeing you again.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Excellent business hotel
Great for short stay for work.
Stayed 12 nights in Mar 2020
Response from Peggy on Apr 17, 2020
Dear guest, Thank you for sharing your experience, we will try our best to provide the better accommodation and look forward to seeing you again, thank you and have a good day!

2/10 Terrible

Andrew Chin Sung

Liked: Cleanliness
Disliked: Room comfort
Terrible sound proofing
The sound proofing in the room was terrible, could here the other room coughing and tv sound, not because the other rooms tv volun was turned really loud it was purely because sound proofing was horrible. Could hear the coughing and clearing the throat clearly. Do not recommend staying at the hotel if you need a good night sleep.
Stayed 2 nights in Mar 2020
Response from Ling on Mar 9, 2020
Dear guest, Thank you for sharing your experience, we will try our best to provide the better accommodation and look forward to seeing you again, thank you and have a good day!

10/10 Excellent

Hsuan-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ling on Jan 10, 2020
親愛的貴賓您好~ 感謝您抽空撰寫留言,很開心您喜歡飯店所提供的環境 也希望能很快在見到您在為您服務 並祝您有美好的一天

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ling on Dec 27, 2019
親愛的貴賓您好 感謝您入住本飯店,也很開心您喜歡飯店所提供的住宿環境 也希望能很快在見到您在為您服務 謝謝您

2/10 Terrible

ABDELKADER

Stayed 4 nights in Oct 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place to stay in Nangang
Absolutely wonderful small hotel with lots of thoughtful extras.
Stayed 1 night in Oct 2019
Response from Ling on Oct 14, 2019
Thank you for sharing your experience, hope you enjoy staying with us, we will try our best to provide the better accommodation, we look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the staff is very helpful, but the other one was not that helpful.
Stayed 1 night in Jul 2019
Response from peggy on Aug 13, 2019
Thank you for sharing your experience with us, we are more than happy to host you. Thanks again for taking your time to write us this review, we look forward to welcoming you back again soon! With Best Regards.

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine and location extremely convenient as closed to the exhibition center. Breakfast was ok. Room was spacious and clean.
Stayed 1 night in May 2019
Response from Micheller on May 31, 2019
Thank you for sharing your experience with us, we are more than happy to host you. Thanks again for taking your time to write us this review, we look forward to welcoming you back again soon! With Best Regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel amidst a rustic locality
Love the location: technology park is within walking distance; a large shopping mall with lots of eateries and restaurants is located opposite of the hotel; a 7-Eleven convenience store is next door. Service level of hotel staff is impeccable and empathetic. Food variety and quality of the hotel's restaurant is solidly above average. If fresh air and long walks are your thing, then this hotel should be your top choice. Hailing a taxi is breeze, and the trip to Xinyi shopping area will take at most 20 minutes of taxi ride.
Stayed 3 nights in Apr 2019
Response from peggy on Jun 13, 2019
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near Nangang station, which is along the Bannan (blue) mrt line, and TRA/HSR, making it convenient to get to Raohe Night Market and Shi Fen if they are on your itinerary list. Pros: Convenience; 7-11 right beside hotel entrance Location; brown and blue mrt lines nearby, HSR/TRA lines nearby, direct bus 1843 available to taoyuan airport (vice versa) Cons: Price range; its located in a business district - you can expect prices to be slightly higher here.
Stayed 8 nights in Dec 2018
Response from peggy on Jan 8, 2019
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and Convenient location
Friendly staffs, excellent service, polite and cheerful Especially at breakfast- helpful and alert to serve ALL the time
Stayed 1 night in Dec 2018
Response from peggy on Dec 19, 2018
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan

8/10 Good

Verified traveler

Room wasn’t as big as I thought would be but good enough. Breakfast was decent and the staff is very friendly.
Stayed 3 nights in Nov 2018
Response from peggy on Dec 2, 2018
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan

8/10 Good

Gregg, Alabama US

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice place with even nicer people. I enjoyed the time I spent there
Stayed 2 nights in Oct 2018
Response from peggy on Oct 12, 2018
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan

10/10 Excellent

kev, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel, decent breakfast. Would recommen
Good, clean, pleasant experience. Would recommend. Good breakfast
Stayed 1 night in Sep 2018
Response from peggy on Sep 27, 2018
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan

8/10 Good

Chia Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Stanley, Taichung

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2018

6/10 Okay

Ken, Singapore

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No choice, Yes Business Hotel.
Greeted with an attitude by the staff. Overall room is good and clean.
Stayed 3 nights in Jun 2018
Response from Peggy on Jul 13, 2018
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan

10/10 Excellent

Kate, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a blast! ❤️
we booked a reservation on a different branch that’s why it’s kinda hard, but all the staff were accommodating and always ready to give help. they even gave us free van transfer on our desired branch. they were all patient on assisting us and very kind as well. overall, it was a cery nice stay in this hotel.! i loveeee it and will definitely booked here again on my next visit in Taiwan! kudos team!!
Stayed 3 nights in Feb 2018
Response from Peggy on Mar 3, 2018
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan

8/10 Good

Oldwhiteman, Seattle area

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for convention center event
I stayed in the smallest room without windows, which was good for me because I wanted no distractions that window would provide. The hotel and my room had a trendy modern decor. The bathroom iattached to my little room was very clean and modern. The free breakfast on the 5th floor was very nice, the assortment of food was great, and very nicely laid out for selection. There were several small and medium size tables to sit at. There was a person who records your room number when you first get off the elevator, and then your free to choose your dishes. The free breakfast experience is so good that I'm afraid by mentioning something will change in the future. The location of the hotel is perfect for a two or three day convention center event which also very close to the terminal end of the Bannen (blue) line MRT
Stayed 5 nights in Feb 2018
Response from Peggy on Feb 23, 2018
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

8/10 Good

Jiason

Liked: Staff & service, property conditions & facilities
I can only relate to the room that I booked through a hotel agency. Can't complain as I only paid for the basic room. It has no window. Room was a little bit cramped but way more spaces than some business hotels in Japan. The walkway from the lift to my room was rather dim/dark. Wished it was brighter. The lighting in my room was also not bright enough. Service wise: found staff very friendly, courteous and helpful and dedicated overall which made my stay all the more pleasant. Breakfast was always good. Thanks to the chef and kitchen hands for their diligence and dedication in providing variety of top quality breakfast dishes. Connection to wifi which required password was sometime a bit unstable. It would drop connection when I was in my room. The handy portable router that the hotel provides as a backup in case of such incidence is reliable and connection is good. Distance to the Nangang Software Park Train Station is only about 2-4 mins. It is also near the exhibition centre and nearby shopping mall which has a great variety of eateries and restaurants. 7-11 which is just next door also provides convenience as it is 24/7. Overall would recommend for business travellers on short stay to the exhibition. Travel to Taipei main station and other stations are easy.
Stayed 1 night in Nov 2017
Response from peggy on Nov 29, 2017
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

10/10 Excellent

Huei Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, affordable and convenient
Great, affordable hotel that is so close to everything. Rooms vary greatly in size. I had the smallest at only $99 (even though it was during Computex week), but even then the bed was a queen size. Breakfast every morning was adequate. Service was fantastic. Always fast and friendly.
Stayed 7 nights in May 2017
Response from peggy on Jun 17, 2017
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

10/10 Excellent

Shuhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy, staff is friendly. Location is convenient but need to know how to get to the hotel from metro station
Response from peggy on May 31, 2017
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The bed was enormous, the shower was palatial and accessible, there was a generous breakfast and a lovely free toiletry gift. Plenty of snacks, juice, water, tea and coffee were given in the room, and at the front desk there is a huge candy bowl. Room was conveniently on the ground floor and separated from reception and outside noise by a glass door. Staff was kind and helpful. There is a 711 next door and a food court in the CTBC building across the street. The hotel is within walking distance of the subway. All in all a lovely hotel that provided a great first impression for my visit to Taiwan.
Response from peggy on Feb 25, 2017
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel experience outside of the 'city'.
cozy place, 7-11 at ground floor, new mall across, MRT station at 3rd level. Convenient anytime of the day. Clean rooms.
Response from General Manager on Feb 2, 2017
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 to 2 Star hotles only.
Not a pleasant stay. The room is humid and the bed sheet and blanket had the wet humidity smell. The shower drain clogged up and the water doesn't flow down. Carpet wasn't vacuumed properly. You can see many white flakes on the carpet. Breakfast is bad as well, not many selections.
Response from General Manager on Jan 11, 2017
Thank you for sharing and suggestions, we will do our best to improve your experience, thank you

4/10 Poor

Robert

Disliked: Property conditions & facilities, room comfort
So So Hotel, needs lots improvement.
The room is very humid when I checked in, the comforter had those odor smell when the humidity level is high. The room seems not been thoroughly vacuumed. The drain in the shower area is clogged up. They need to do a good check checking the details.
Response from General Manager on Dec 21, 2016
Thank you for sharing and suggestions, we will do our best to improve your experience, thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, nice staff, great breakfast!
I stayed for a couple of nights. Very clean, modern looking.
Response from peggy on Dec 17, 2016
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and short walk to the nearest MRT. Located near a business park and just two stops away from the nearest high speed rail station.
Response from peggy on Dec 16, 2016
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

8/10 Good

chiao jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet, attentive staffs, easy commute. Need improve on wifi.
Response from General Manager on Nov 30, 2016
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan! Your suggestions will be improved

10/10 Excellent

Lay cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel
the stay was great
Response from General Manager on Nov 11, 2016
Thank you for choosing Forward H otel Nangang hotel and glad that you have a great experience at Hotel!Wish you to come back next time you come to Taiwan!

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel staff; great service.
Very friendly hotel staff; great service.
Response from General Manager on Nov 11, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Eddy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for events at the Nangang Expo
Good value for money. The rooms without window are very quiet but ventilation is not like with window....
Response from peggy on Oct 18, 2016
Thank you for choosing Forward Hotel Nangang and glad that you have a great experience at Hotel!Wish you to come back next time you ...

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Bed was a little soft and that the rooms have no windows. That said, the hotel was clean and breakfast was great. Not to mention friendly staff and a very good location in Nankang.
Response from General Manager on Aug 31, 2016
Thank you for choosing Forward Hotel Nangang and glad that you have a great experience at Hotel!Wish you to come back next time you ...

6/10 Okay

Wing Heng

Liked: Cleanliness

10/10 Excellent

Suzanna, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to True Fitness gym!!
excellent experience. staff are friendly. near the expo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service of the hotel is excellent! I forget to bring my formal shoes to Taiwan, and the hotel can borrow me a pair of shoes to solve my problem! Really appreciate!
Response from General Manager on Aug 31, 2016
Thank you for choosing Forward Hotel Nangang and glad that you have a great experience at Hotel!Wish you to come back next time you ...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Choice!
It's an excellent stay. Wonderful experience. Other than the room size. it's a match to a 5-star hotel.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
No center room temperature control in the winter
To my surprise, this hotel does not have central temperature control as far as heater goes. They ended up to send me a portable heater which was not able to heat up the entire room as expected. Also, the WiFi signal at room 207 where I staied was so weak that I ended up to connect my laptop via an ethernet cable after complaining. Other than that, room condition is acceptable.

8/10 Good

huihui, My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay...
The stay is great. The staff is very helpful. The breakfast is great. Easy to access the mrt station.