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out of 5 reviews
“Excellent Choice for Taipei”
We spent 5 nights at the HD Palace to visit our daughter. This hotel worked out very well. It's got a boutique feel to it, being relatively small compared to some of the mega-hotels. However, the staff was friendly, the service was good and the room was very comfortable. The hotel is about 2 years old, having been converted from a former office building. The rooms are modern and well maintained. The bathroom was quite large and functional. The room was nice-sized, with a comfortable king-sized bed. The room had a high-tech feel about it, with a key-holder that activated everything, night lights that were timed (apparently), and music that could be played in the bathroom. The TV was a good sized flat panel display and some English speaking channels were available for those of us with language challenges. The included buffet breakfast was ample and well prepared. If we ever return, we will stay there again.
“Great Hotel. Good location”
Very good hotel, with new finishing. Good location, close to business and other needs.
“I would stay there again for the location”
The staff at the front desk and breakfast buffet were excellent. Housekeeping was a llittle bit disappointing. I stayed there 4 days, one of the days she made up the room late in the afternoon (I wouldn't mention it, if this was my only concern), she did not replenish toilet paper and other toiletries, and I had change, NT dollars, (worth about $3+ US dollars), missing that I left on the desk with a lot of other personal stuff (maybe she thought it was a tip?). She did do an excellent job of keeping the room clean and orderly though. I was annoyed that I ran out of toilet paper in the middle of the night and I didn't like discovering my change missing from my personal belongings on the desk.
“Your average hotel. A little pricy.”
Breakfast wasn't very good. It's only one sandwich instead of a buffet.
“Overall rating should be 1 or 2”
I booked this hotel from Expedia based on review ratings, price and hotel posted photos. The price is good but the hotel photos are highly inaccurate, in reality the hotel is not like the photos. The lobby is on the second floor which is very inconvenient and the entire building only has one elevator. Staff speaks little English and the female employee(manager?) was rude. I was admiring the art display in the lobby, just looking, and she yelled across the hall and told me do not touch. I told her I knew not to touch because of the signage. The room furnishings are dated and the shower sprayed outside of the shower and made everything wet. The room has a mildew smell to it. Overall, I do not recommend the hotel and will not return.