Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
94% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom h

overall good but needs improvement in some areas

Posted Jan 14, 2015
the room was great. My daughter and I had an executive twin. The breakfast buffet was great. I loved the steamed vegies fro breakfast and hot soy milk plus the fresh fruit and other items so anyone could find a good meal. I think the absence of a gym is a big problem when you are supposedly a four star hotel. It has been closed a long time time I found out and is not just temporarily closed. I also had a hard time contacting the hotel. I wanted to arrange a shuttle from the airport. I called and emailed and never got a hold of anyone. I also left my toiletry kit in the bathroom and I won't bother to try to call them for it. Some of the staff at the front desk does not speak english well and we were sent on a wild goose chase from bad directions because his english was not good but he pretended to understand. I was skeptical because he didn't seem to understand but there was no one else at the desk at the time to ask either. Very clean rooms though and I loved the location. Night market was very fun and near our event venue. If they fixed the gym and picked up the phone or answered emails, I would have been satisfied.
3 out of 5
by A verified travelerfrom hong Kong

family trip

Posted Jan 5, 2015
Pros: Breakfast
Cons: Too small room
Location: Shopping
Small room. quad-room is only the regular size of a twin room!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

A clean hotel

Posted Dec 28, 2014
Pros: Cleaniness and good services
We stayed in this hotel for 5 nights. We are highly satisfied with the hotel services provided by the staff. The hotel is very clean and tidy during our stay although the hotel is rather old. However, the breakfast is not very delicious but in fact we could find various good breakfast nearby so it does not matter to us. The main problem for this hotel is, it is far away from the train station and it takes about 15 to 20 minutes for walking. Generally speaking, we like this hotel.
3 out of 5
by A verified traveler

職員服務良好

Posted Dec 25, 2014
Pros: 侍應的服務態度,房間整潔。
Cons: 地毯及浴室都比相當舊。
Location: 西門町
該酒店大堂侍應服務態度良好,尤其是位女侍應,服務枱職員原先都覺得服務不錯,但當我想他們幫我打電話給飛狗時卻得到回應"那邊有投幣電話",把評分大打折扣。 另酒店較舊,地毯及浴室都比預期差,如能裝修改善,現時接待侍應的服務態度,房間的整潔,相信會有好多人入住。 還有健身室無服務時間,不知何時有得玩。
4 out of 5
Recommended
for Families
by A verified traveler

豪景大酒店

Posted Dec 24, 2014
位置離西門捷運站稍遠, 需步行5-10分鐘才到達. 這次住的是四人房, 空間大, wifi 接收不錯, 熱水和空調適中. 就是房間裝修和洗手間舊一點. 酒店員工友善, 樂於解答問題.
3 out of 5
by A verified travelerfrom Singapore

Hotel Riverview taipei

Posted Dec 20, 2014
Pros: The friendliness of the hotel staff
Cons: More varieties for daily breakfast.
Location: A bit distant from ximending and the metro station. Nearby not much shopping or food available.
The tv signal was terrible and the program are not clear enough to be watched. A bit distant from ximending and the surrounding was quite quiet especially during the night when we return back to the hotel. Despite that, the scenary view was great and the staff are very friendly!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Hotel a little old... but 10 mins to Ximending^^!

Posted Dec 19, 2014
Stayed for 4 nites. Hotel a little old...think they nd to do some renovation soon... it only took us 10 mins to walk to Ximending shopping district, so that makes it okie to stay in this hotel again^^ as its quite convenient. As for breakfast... can't make it... or should i say not to our liking... hence we go out eat breakfast daily after trying for the first day. The service was okie... but one porter, he's very attentive & always never fail to bid us farewell when we go out or greet us when we return. He will rush to get the lift ready for us & bow when the lift door is closing. That definitely leaves a very good impression to me & my family ^^! With some renovation^^, I bet this will be a even better hotel to stay^^!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom hk

Close to ximen town

Posted Dec 17, 2014
The air con is not cold enough... I like it the hotel is surrounded with good food options...
3 out of 5
by A verified travelerfrom Singapore

Rather disappointed

Posted Dec 16, 2014
The hotel is about 10 Mins walk to Ximen Subway, I was rather disappointed with one of the front desk staff (Sunny Chung). I wanted to go to a place with is not walkable from their MRT, so I seek her help to check for me which is the nearest station so that I could take a cab from there. I even gave her the shop name and seek her help to check. Initially her first response was, (is really far and there is no MTR nearby, just take a cab from the hotel without even bother to check). I was rather disappointed with her service and request to speak to the front desk manager, she immediately help me check online. Indeed there was a train station nearby. Her face was very reluctant to help which I am rather surprise given taiwanese were very helpful and nice people. Another incident, I requested for a morning call on 13 Dec @6.30am but it didn't happen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 香港

不錯 的酒店

Posted Dec 12, 2014
住了五天 靠近河邊 豐富的早餐 每天食物都不一樣!十分美味 酒店員工有禮貎 房間十分清潔 熱水有一點不穩定 隔音設備可以更好 步行十分鐘可到捷運站 沿途可以逛街