Quadruple Room | Blackout drapes, free WiFi, bed sheets

Reviews of Master Hotel

3.5 out of 5
Master Hotel
No. 209, Sec. 1, Civic Blvd., Datong Dist., Taipei

Reviews

7.8

Good

Rating 10 - Excellent. 118 out of 472 reviews" "
Rating 8 - Good. 235 out of 472 reviews" "
Rating 6 - Okay. 75 out of 472 reviews" "
Rating 4 - Poor. 29 out of 472 reviews" "
Rating 2 - Terrible. 15 out of 472 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sau Ying

Liked: Property conditions & facilities
The location is excellent surrounded by shopping mall and transportation hub. Even rainy days, you don’t have to worry about bringing an umbrella since you can shop around.
Stayed 3 nights in Nov 2023

8/10 Good

Yi Ren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Disposable slippers were provided in the room. Everything was good but the tray in the shower cubicle was too small to put additional shower gels/shampoos. It would be good to have a bigger tray in the shower cubicle.
Stayed 2 nights in Oct 2023

10/10 Excellent

JUNHO

Stayed 3 nights in Oct 2023

8/10 Good

Yi Ren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with twin beds and got the highest floor with a balcony. Toiletries were provided and room was clean. The water pressure for shower was good. Hair dryer was available in the room. Other provided items in the room: coffee and tea, bottled water, disposable slippers. Walking distance to Q Mall and Taipei Bus Station.
Stayed 1 night in Oct 2023

6/10 Okay

Neil

Liked: Cleanliness
Reception opening at 09:30 is not great, when we checked in we got given a very small room with 2 single beds, not what I booked. Room should have been 46sqm and at least one double. English was a massive problem and unable to understand my issue. The booking confirmations did not describe what I booked and therefore unable to show them to help understand and rectify, as far as they were concerned it had 2 beds and that was it. It did make the stay somewhat less enjoyable and the annoyance of not getting what I paid for isn’t great with little I can do or could do.
Stayed 6 nights in Sep 2023

6/10 Okay

paylin

Liked: Staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

Tak Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms great service
Stayed 5 nights in Apr 2023

10/10 Excellent

Howard

Stayed 5 nights in Apr 2023

6/10 Okay

HUI TIN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The first room that we were given were located at level 11 and it was a very old and dirty room with torn curtains, rusty cupboards, bed frames, door and balcony. Totally different from the photos shown online. Worse was the lights turned on and off by itself, the sound of the aircon was also getting louder as the sky gets darker. We suspected if was haunted!! we requested to change the room and was changed to a room located at level 12. This room was much cleaner.. but the lights at the toilet was also blinking non stop. There were also loud knocking on our wall at nights.. is was a very unpleasant and uncomfortable stays. It definitely ruined our holidays. The only plus point is the location. Will i stay here again when i am in taipei, the answer is definitely NO.
Stayed 5 nights in Apr 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not a Hotel (more Serviced Residence)
The Reception is not where your hotel will be. It is part of a old and run down apartments. Only stay here if you expect a bed and nothing else.
Stayed 3 nights in Dec 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big and clean room. I stayed 5 nights in this service apartment. It’s in the different side of the building from the office. After checking in someone will take you to the room. The location is very convenient and lots of restaurants I definitely will stay again next time in the city
Stayed 5 nights in Oct 2022

6/10 Okay

WEI-TING

Traveled with family
Stayed 2 nights in Aug 2020

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
fair room for a fair price
The check-in process and location where unusual, but once through that everything was fine. The room size was definitely not as advertised. It was fair for the price but not large as it claimed. I stayed here as a stop over with my family and it was super convenient for things to do and kill time.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel was connected to the main Taipei station and bus station and right by a taxi station. It also had direct access to the Q-Hotel which has a grocery store and food court. It was a little bit of a pain to check in a few offices away and to take 2 elevators to the room. But we were looking for an apartment type room (separate rooms and living room) and this fit the bill. The washer did not work, but the laundromat was a very easy 5 minute walk downstairs and out of the mall. We had a kitchen, hot pot and large fridge which was helpful, but no dishes or microwave to make food. Beds were very comfortable. We were surprised when the front desk office was not open when we left so we just left the keys in the room. Overall it worked very well for our visit.
Stayed 7 nights in Mar 2020

6/10 Okay

Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Won’t be booking here again.
If you can find the counter to sign in. It’s a little closeted space with no real identity. The elevator to the room is on the opposite side of the building. The room is not what is advertised. For the price of the room, I can go to the higher rated names hotel!
Stayed 1 night in Feb 2020

6/10 Okay

Brandon

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Conveniently located near shopping belt with accessible food outlets
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located near exit Y3. There is a 24h front desk. The rooms are located on a different building near exit Q1. The room is comfortable for the price we paid. Theres even a washing machine for those who need it
Stayed 4 nights in Dec 2019

8/10 Good

JT, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient. Lots of shops at the mall downstairs. However, this hotel seems to be a combination of offices and hotel rooms. Nonetheless, it is still a good place to stay.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good Location access to train , bus . Shopping mall and food
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location; great stay.
Great and convenient place to stay in Taipei. Reasonably priced. Right on top of Taipei Main Station & Q Square Shopping Mall; a gateway to the high speed rail, taiwan railway and the subway MRT. Wonderful eateries at Q square. Cannot go wrong with this location. The room is spacious and clean. Great for a business trip.
Stayed 2 nights in Oct 2019

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Taipei Main Station
Great location near Taipei main station and MRT. Conveniently located above shopping mall. One down side is that you will have to take couple different elevators to get to your room, so It was good that the receptionist took us to our room. The room is spacious. There is issue with fluctuating water temperature when taking shower.
Stayed 1 night in Sep 2019

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious and comfortable..fantastic location. right above shopping mall and train and bus interchange
Stayed 4 nights in Sep 2019

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location though reception was not issue to locate. Apartment clean with kitchenette.
Stayed 2 nights in Sep 2019

8/10 Good

Kam Yui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room space is too small. There's no space after the 4 twins beds.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pros 1. very convenient location if take MRT or airport bus to taoyuen airport 2. in the middle of taipei main station, easy access to many place of interest and shopping district 3. Air condition very strong during summer Cons 1. Pillow very hard 2. No pot/spoon/bowl in the kitchen so basically there is no usage for the kitchen 3. Toilet very small 4. Its more like a service apartment not a hotel
Stayed 7 nights in Aug 2019

4/10 Poor

anonymous, San Francisco

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It doesn't have a lobby for check in, it was only a small room on the ground level of the Taipei Bus Station building which is hard to locate for visitors. After checking in, you need to go around to a different building for the actual room. It's noisy and can hear all conversations from the hallway. There are also croak roaches in our bathroom...
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2019

8/10 Good

KZNYC

Traveled with family and small children
Liked: Staff & service
Spacious room, convenient location and friendly staff, but room shows signs of age, lack of table spaces and mirrors, and lack of ac in elevator and common areas.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location. close to MRT station and shopping mall
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
房間內有蟑螂!浴室沒有浴簾!衞生情況極差! 這是我在台北住過最差的酒店,到最後我要半夜轉訂另一酒店,花費額外住宿費用,立即搬走!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good in English spoken and very polite. Tha room is in good condition but under the bed is not clean well, need to improve. In general is good.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Masters Hotel
The hotel rooms are very far away from reception, you have to go back out into the main street, into a building, then change lifts, very long winded. Room looked like it hadn't been vacuumed, when I asked about this, they said they'd send one up so I could do it which is terrible service but no-one ever brought one up. My WiFi wouldn't work and they had to send someone to the room to try to fix it, he couldn't so asked me to piggyback off another room's WiFi which was very intermittent. There was no full length mirror in the room, very strange for a hotel room!? The only good thing was that it was close to Taipei Main Station and the shopping malls there.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019

10/10 Excellent

Edgar

Liked: Staff & service, property conditions & facilities, room comfort
Review
Hotel was great overall. Really really convenient location. Fast service and english speaking staff plus they are open 24/7. My two small concerns were that they had no bidet.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Amenities
Stayed 4 nights in Apr 2019

8/10 Good

wai yee

Liked: Room comfort
Stayed 3 nights in Mar 2019

8/10 Good

kim-kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice in Taipei
excellent staff services. clean. good location.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

World, Kansas, US

Business traveler
Liked: Cleanliness, property conditions & facilities
Property in reasonable condition. Excellent location. But the “reception” is outside of the “building.” It’s not really a hotel but more like an apartment.
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are actually apartment, which was actually good for what we needed (three people, one double bed, one single bed) but it would have been nice to know this advance (I had trouble telling what the room would be like in advance from the website). The apartment was clean, but was very bare-bones. It felt a little like staying in a dorm room rather than a hotel. There was a nice courtyard at the "base" of the building (which was actually the 5th floor). The location, right near Main Station was very convenient. There was a entrance to one of the Main Station underground malls right at the entrance of the hotel, so the station could be easily accessed underground or above ground. My only complaint is that sound traveled very easily. I had trouble falling asleep when my father was up in the living room.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed for 4 nights and it was dusty and dusty! the floor is marble but they didn't vacuumed at all. i could see the ball of dust on the floor and between beds are the worst area. on my second day, I called the staff at the reception desk but her english was so poor that she couldn't understand anything. it was really frustrating. I chose this hotel for their location but that is it!
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Got upgraded to a bigger room which was very spacious. Enjoyed my stay.
Stayed 1 night in Dec 2018

10/10 Excellent

Houching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Good experience
Stayed 16 nights in Oct 2018

8/10 Good

Chua

Liked: Staff & service
Disliked: Cleanliness
Dirty room in good location
Excellent location. No frills room and the cleanliness standard needs much improvement.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
This is our third time to stay here and we continue to love it.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very conveniently located
This hotel is more like a services apartment. What is great about this place is it's convenient location to the bus transit station and MTR. It is also very closely located to many shops including international brands and convenience stores, chemist and food court. If you're looking to be out and about for most of your day, Master Hotel is great place to stay!
Stayed 3 nights in May 2018

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Stayed 4 nights in May 2018

6/10 Okay

Biz Traveler, Kansas

Convenient Location
I arrived the hotel in the evening and couldn't find the hotel. The listed address is the entire Taipei Transit Station building. I finally called the hotel and realized it's not a traditional hotel. It's reception/check-in is one of the "stores" along the street. Because the "store" has tinted glass windows, I passed it many times and didn't notice it. I finally checked in at the "store" and a staff member walked me to the apartment building, which is not a long walk; but if you have to take luggage with you, it may not feel like a short walk. The guest rooms are inside an apartment complex that looks more like a commercial building. Inside the building and the room is perfectly fine. It's just not a hotel in traditional sense. The location is great - food, stores, subway, are all in walking distance.
Stayed 8 nights in Oct 2017