Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Vancouver BC
First Class HotelPosted Mar 29, 2014
Location: Great city center location
Check in revealed that a mistake in room type selection had been made during the online booking. The hotel was at 100% occupancy so we were informed that the rooms we wanted were not available. The front desk manager was contacted and with some time consuming and skillful effort he managed to get us exactly what we needed. This kind of effort is evident throughout the hotel, from front desk to housekeeping, bell and concierge, lounges, and restaurants, the management has done a great job in communicating to their staff that consistent quality service and facility is of utmost importance. This is how a 5 star hotel should be run.
for Couplesby Susie from Washington, DC
LOVE LOVE LOVE this hotel!Posted Jan 13, 2014
Cons: Cannot think of one thing.
Location: There is abundant and varied shopping, interesting eateries and a few cultural sites.
Our experience at the Regent Taipei was exceptional from the moment the doormen opened our taxi doors to the moment we departed in the same fashion. This hotel is outstanding!
for Everyoneby Susie
Outstanding in every way!Posted Jan 1, 2014
Love love love this hotel!
Recommendedby Colin from Los Angeles
Excellent HotelPosted Dec 22, 2013 on Hotels.com
For Asia standards this is truly a 5 star hotel. The standard king bed room was generously sized. The bed was a bit too firm for our taste but comfortable. When we first arrived at our room it smelled badly of smoke, and this is a non-smoking hotel, so that was disappointing. Housekeeping promptly came and tried to remedy that but spraying Lysol doesn't really take of it. Maybe I just have a nose like a hound dog for smoke but I never really felt like the room was CLEAN or aired out properly. Breakfast buffet was the star of the show. Fantastic options and good quality. At 600NT it is pricey as far as food goes but was included in our room booking - so was actually free every day! Usually I gloss over when a hotel offers "free breakfast" but that should not be missed here. Also enjoyed a night at the lounge before our flight out. Drinks and food are priced as one would expect for a high end hotel lounge, but the quality met expectations and in any event was still reasonably priced in comparison to other fine hotels in more expensive locales. Concierge and reservation staff are efficient and friendly enough. Doormen/doorwomen always greet you with a friendly smile and in what they figure is your native language (if you are white expect English, Asian expect Chinese) and I appreciate small details like that. If I could be guaranteed a room that smelled fresh without a trace of smoke, I would not hesitate to stay here again and still recommend it to anyone considering a visit to Taipei.
for Personal Eventby Andrew
Posted Dec 6, 2013 on Hotels.com
The hotel is nice and the staff are friendly. But the room felt a little dark, a little old, and very cold (and I'm not generally someone who gets cold easily). The thermostat didn't seem to do anything except blow cold air, and while the staff accommodated us with a space heater, it took quite a while for the room to warm up enough. Overall, a somewhat disappointing experience.
Recommendedby A verified traveler
Posted Nov 28, 2013 on Hotels.com
for Everyoneby A verified traveler
Posted Nov 17, 2013
for Personal Eventby A verified traveler
Posted Oct 29, 2013 on Hotels.com
The room needs brighter lights for reading. Otherwise, it's a great hotel!
for Business Travelersby CANS INTERNATIONAL from NEW DELHI
GREAT EXPERIENCEPosted Oct 21, 2013 on Hotels.com
STAY WAS VERY COMFORTABLE
for Everyoneby A verified traveler
A very fine hotel at a convenient locationPosted Oct 8, 2013
Pros: Excellent breakfast (food varieties, staff courtesy, dinning environment).
I had a three night stay during a business trip to Taipei. My stay is very comfortable and pleasant. I enjoyed the kindness of the staff, the excellent experience in having breakfast, and the nice inner and surrounding environment.