Deluxe Double Room with Extra Bed | Down comforters, pillowtop beds, free minibar, in-room safe
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Reviews of Taipei Lotty Hotel

3.5 out of 5
Taipei Lotty Hotel
No 14 Lane 56 Sec 3 Shinsheng N Rd, Taipei

Reviews

8.0

Very Good

Rating 10 - Excellent. 144 out of 481 reviews" "
Rating 8 - Good. 219 out of 481 reviews" "
Rating 6 - Okay. 82 out of 481 reviews" "
Rating 4 - Poor. 23 out of 481 reviews" "
Rating 2 - Terrible. 13 out of 481 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The place is fairly quiet. Staff is methodical sbout cleaning. Front desk was courteous ( big plus). Rooms are fairly big. ( I think its an older hotel). A fridge. Wifi. Electric kettle for boiling water (another big plus). The lighting in the bathroom is dim. Shower is odd, but plenty of hot water. The tub is marble ( I think) very old. I didn't use it. Carpeting as opposed to hard flooring.
Stayed 22 nights in Feb 2024

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Internet never worked during five days at hotel, safe broke down (but was promptly fixed), carpets and sofa were in bad condition. Nice area, quiet, and friendly and helpful staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Large comfortable rooms. Accommodating staff members.
Stayed 3 nights in Jul 2023

4/10 Poor

Yee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is old, dingy and stinky. I reserved for 2 nights and only stayed 1 night. We got in pretty early about 5am. We were told the earliest we could check-in was 2 pm. We asked if our luggages could be stored there in the meantime if we came back at 2pm. The guy at front desk said sure, but guess what? Luggage storage was literally near the front entrance, where anybody could come in and walk off with our luggage. There is not a separate luggage room or even a curtain that could be drawn to hide the luggages. When we saw this, we couldn’t walk away knowing this. We had to check in instantly in order to put our luggages in a room. Was charged a whole days worth of stay. More than what I paid on Expedia per day. Once we got up to the room, I immediately regretted booking with this place. Again…old, dingy and stinky. Beware!
Stayed 2 nights in Jun 2023
Response from ＴＯＭＭＹ on Aug 8, 2023
THANK YOU

10/10 Excellent

Zhi Hui Barbara, Singapore

Stayed 5 nights in Jun 2023
Response from TOMMY on Aug 8, 2023
THANK YOU

8/10 Good

David, Satellite Beach

Traveled with partner
Liked: Cleanliness, staff & service
I stay here every time I am in Taipei. It is a 3 star hotel. For value it cant be beat. Surrounding area has everything you need, pay and coin laundries, 7/11, bars, restaurants and MRT Zonghshan station 3 minute walk away. Its on a quiet street. Its a bit worn and does not have breakfast anymore. COVID stopped that service.. If you want new shiny and perfect in Taipei it costs more. The rooms are spacious and clean, everything works and the staff is nice. Thats all I need.
Stayed 8 nights in Mar 2023

2/10 Terrible

Maeve

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property did not look like the photos - the front face is completely different, and photos likely taken a decade ago (as per type of TV in photos). The room had lots of black room throughout, and when we complained as this is unhealthy they showed us another room with black mould. The manager was very very rude when we asked for a refund given it was unhealthy to stay in and not like it was advertised, and we are still waiting for our agreed refund, with the manager continuing to be rude and unhelpful.

2/10 Terrible

Maeve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Tyr

Liked: Cleanliness, staff & service
其實以廉價旅館來說條件還可以, 但跨年夜的收費有點高得嚇人, 暖氣好像也有點狀況溫度始終上不來...
Stayed 1 night in Dec 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from 台北綠蒂飯店 on Jan 15, 2020
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

8/10 Good

Familytraveller

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Close to MRT station, easy to find food and convenience store around hotel.
Stayed 4 nights in Dec 2019
Response from Taipei Lotty Hotel on Jan 6, 2020
Thank you very much for your valuable comments and we look forward to your next visit, thank you.

8/10 Good

GIANG TRIET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Taipei Lotty Hotel on Dec 30, 2019
Thank you very much for your valuable comments and we look forward to your next visit, thank you.

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 台北綠蒂飯店 on Nov 21, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

8/10 Good

Shams

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good except limited choices for vegetarian breakfast
Stayed 6 nights in Oct 2019
Response from Taipei Lotty Hotel on Nov 2, 2019
Thank you very much for your valuable comments, we will try our best to improve, thank you.

10/10 Excellent

Kuangchuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from 台北綠蒂飯店 on Oct 30, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

10/10 Excellent

Barbara, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is generally quite clean, just that floor is abit dirty, curtains dusty and sofa seat has unremovable stain. But other parts of the room is clean and comfortable. Hotel staff service is good and very helpful.
Stayed 2 nights in Oct 2019
Response from TaipeiLotty Hotel on Oct 14, 2019
Thank you very much for your valuable comments, we will try our best to improve, thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with quality of premise, services and close proximity to business, transport and shopping facilities.
Stayed 1 night in Sep 2019
Response from TaipeiLotty Hotel on Sep 29, 2019
Thank you very much for your valuable comments and we look forward to your next visit, thank you.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019
Response from 台北綠蒂飯店 on Sep 7, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

8/10 Good

Horng Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from 台北綠蒂飯店 on Sep 7, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good standard all-round with friendly reception staff, clean interior surroundings, and sound security.
Stayed 1 night in Aug 2019
Response from Taipei Lotty Hotel on Aug 29, 2019
Thank you very much for your valuable comments and we look forward to your next visit, thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property maintains high cleanliness standard and ideally located in close proximity of shopping and eateries.
Stayed 1 night in Aug 2019
Response from 台北綠蒂飯店 on Aug 16, 2019
Thank you very much for your valuable comments and we look forward to your next visit, thank you.

8/10 Good

Joe, Kaohsiung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly and efficient Front Desk staff
Stayed 1 night in Aug 2019
Response from Taipei Lotty Hotel on Aug 13, 2019
Thank you very much for your valuable comments and we look forward to your next visit, thank you.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel friendly staff clean good hotel for the price
Stayed 6 nights in Jul 2019
Response from Taipei Lotty Hotel on Jul 20, 2019
Thank you very much for your valuable comments and look forward to your next visit, thank you.

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Dilapidated facility requiring major renovation. Too close to other building with lots of noise
Stayed 1 night in Jun 2019
Response from Taipei Lotty Hotel on Jul 13, 2019
Thank you very much for your valuable comments, we will try our best to improve, thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from 台北綠蒂飯店 on Jul 15, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 台北綠蒂飯店 on Jul 21, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is safe, facilities and amenities met my expectations, and friendly and courteous Front Desk staff. Location is ideal for shopping and eating places.
Stayed 1 night in Jun 2019
Response from Taipei Lotty Hotel on Jun 12, 2019
Thank you for your busyness and your valuable opinions. We look forward to your next visit, thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taipei 2 days visit
The room is clean and good for the price in Taipei and very convenient to metro to everywhere and foods
Stayed 1 night in Jun 2019
Response from Taipei Lotty Hotel on Jun 12, 2019
Thank you for your busyness and your valuable opinions. We look forward to your next visit, thank you.

10/10 Excellent

David

Liked: Staff & service, room comfort
Good value
Although the hotel is a good location but finding the hotel can be a bit of challenges. The staffs are friendly and helpful. The room is dated. We skipped the complimentary breakfast as it is not appetizing at all. Overall, I think it offers good value for the budget travelers.
Stayed 3 nights in May 2019
Response from Taipei Lotty Hotel on May 21, 2019
Thank you very much for your valuable comments, we will try our best to improve, thank you.

8/10 Good

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from 台北綠蒂飯店 on Jun 13, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

8/10 Good

Barnaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for business or pleasure
I was on the 6th floor and the room is spacious with a comfortable king size bed, the shower area is really really small but there is bathtub if you don’t want to splash water all over the washroom. Wifi and USB charging port work as expected, CNN and National Geographic are included if you don’t understand all the other TV channels. Breakfast (07:00 - 10:00) are included and definitely will fill you up before you head out, and they do rotate the buffet items. There is a cafe at the back for those who need a cup of espresso, and Mitsui Taipei is just across the road and highly recommended if you like fine Japanese cuisine. MRT (O10) is within walking distance and convenient stores are everywhere.
Stayed 6 nights in Apr 2019
Response from Taipei Lotty Hotel on May 8, 2019
Thank you very much for your valuable comments, we will try our best to improve, thank you.

10/10 Excellent

Boon Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay, comfortable
The room is spacious with quite good bed. The toilet area is spacious too. Value for money
Stayed 1 night in Apr 2019
Response from Taipei Lotty Hotel on Jun 13, 2019
Thank you for your busy schedule, leaving your valuable comments, We look forward to your next visit, thank you.

10/10 Excellent

LTD, Pque, ph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel but very clean. Staff very friendly and speaks good english. Room amenities all free! Love the simple buffet breakfast they serve, its real home cooking. Best of all its walking distance to all transportation options
Stayed 4 nights in Apr 2019
Response from Taipei Lotty Hotel on Apr 27, 2019
Thank you for your busyness and your valuable opinions. We look forward to your next visit, thank you.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a good hotel for what we needed. We stayed there with my husband and I and our two teenage boys. It's an older hotel but the bathrooms are updated and very nice. The staff was wonderful and the breakfast was delicious. My only complaint is that we had a wall size photo of two people kissing on the opposite wall of our bed.
Stayed 2 nights in Apr 2019
Response from Taipei Lotty Hotel on Apr 25, 2019
Thank you very much for your valuable comments, we will try our best to improve, thank you.

10/10 Excellent

Glacus Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and good location!
Stayed 1 night in Apr 2019
Response from Taipei Lotty Hotel on Apr 21, 2019
Thank you for your busyness and your valuable opinions. We look forward to your next visit, thank you.

10/10 Excellent

Joseph, Taipei, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy, and room facilities were very good. Location is also ideal in terms of close proximity to shops, restaurants and entertainment premises.
Stayed 1 night in Apr 2019
Response from Taipei Lotty Hotel on Apr 19, 2019
Thank you for your busyness and your valuable opinions. we look forward to your next visit, thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilities adequate, and room is spacious and furniture comfortable enough.
Stayed 1 night in Apr 2019
Response from Taipei Lotty Hotel on Apr 9, 2019
Thank you very much for your valuable comments, we will try our best to improve, thank you.

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019
Response from 台北綠蒂飯店 on Apr 30, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from 台北綠蒂飯店 on Mar 28, 2019
感謝您在忙碌之中，留下您的寶貴意見，非常期待您下次的光臨，謝謝。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were very nice and hotel had a lot of restuarants in walking distance. Room was very spacious with a big bathroom. Bed was massive but on the stiff side.
Stayed 3 nights in Mar 2019
Response from Taipei Lotty Hotel on Mar 10, 2019
Thank you for your busyness and your valuable opinions. We look forward to your next visit, thank you.

2/10 Terrible

JOSEPH R.

Disliked: Cleanliness, property conditions & facilities, room comfort
Although the staff was courteous and friendly, the hotel has not been maintained and the mold affected me greatly.
Stayed 7 nights in Feb 2019
Response from Taipei Lotty Hotel on Mar 3, 2019
Thank you very much for your valuable comments, we will try our best to improve, thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Breakfast is excellent. Location is good, close to metro.
Stayed 2 nights in Feb 2019
Response from Taipei Lotty Hotel on Feb 19, 2019
Thank you for staying with us. Thank you for your feedback!

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family
We arrived on a long 14 hour flight arriving 8 am at the hotel from the airport. The lady at front desk was quite efficient, check-in was a breeze. However they do not do early check-in so we got our room only in the afternoon. We asked the staff to keep our luggage in the meanwhile while we visit a few spots in the city, however they do not really have a cloak room, rather a small luggage hold are in front of the elevator which does not feel safe. The girl at the counter was gracious enough to let us keep a couple of our bags behind the front desk for security. The rooms we got were clean, well managed and quite large:2 king beds, jacuzzi, shower for our family of 4.The only drawback is that the rooms don't have heaters, and our stay was during the winter month, we did have to manage with the chilly conditions in the room Breakfast in the place is high quality mix of continental and Chinese cuisine. Even though we are vegetarians we found enough variety of yummy local dishes to try every day. A big added bonus: the staff takes care your laundry needs without any extra charge, a great perk for families with young kids ! Overall, a great hotel with excellent service in a good location. The notable drawbacks for us were lack of proper baggage hold area, no red eye checkin, and lack of heating in winter months. We'd definitely come to the hotel again in the summer months.
Stayed 4 nights in Dec 2018
Response from Taipei Lotty Hotel on Dec 26, 2018
Dear guest： Thank you very much for your valuable comments, we will try our best to improve, thank you. TaipeiLotty Hotel

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from 飯店管理人員 on Oct 26, 2018
親愛的先生/小姐您好： 感謝您選擇台北綠蒂飯店，您的讚美以及鼓勵是我們最大的動力，我們也將秉持這種精神繼續服務下去，也期待您下次再次光臨，謝謝。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Large room. Comfortable and clean. Everything else you need is close by.
Stayed 3 nights in Sep 2018
Response from Taipei Lotty Hotel on Oct 3, 2018
Thank you for your valuable comments, we will continue to work hard and look forward to your next visit. Taipei Lotty Hotel

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel located near an MRT and several bus stops. Staff is friendly and helpful, and largely bilingual! I was able to check out 2 hours late with short notice (asked at 4am). Breakfast was good - mix of Taiwanese and Western foods. The bed was large and comfortable and the blackout curtains actually keep all the light out.
Stayed 1 night in Jul 2018
Response from Taipei Lotty Hotel on Aug 7, 2018
Dear Sir/Madam, Many thanks for reviewing your stay at Taipei Lotty Hotel. We appreciate your feedback as we diligently use them with the intention of improving our service and product. We sincerely appreciate your business and hope to welcome you back in the near future. Taipei Lotty Hotel

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
A bit disappointed when I entered the room. It looks old and the shower space is very small. I feel it's not worth what I paid.
Stayed 5 nights in Jun 2018
Response from Taipei Lotty Hotel on Jun 30, 2018
Dear Sir/Madam, Many thanks for reviewing your stay at Taipei Lotty Hotel. We appreciate your feedback as we diligently use them with the intention of improving our service and product. For the part of your proposed room that is too small, the hotel has a bigger room and expects you to stay again next time. We sincerely appreciate your business and hope to welcome you back in the near future. Taipei Lotty Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
It was amazing. I love the big room with shower stand and jacuzzi. The service team were outstanding, friendly, helpful and welcoming. I enjoyed my stay indeed!
Stayed 4 nights in May 2018
Response from Taipei Lotty Hotel on May 19, 2018
Dear Sir/Madam, Many thanks for reviewing your stay at Taipei Lotty Hotel. We appreciate your feedback as we diligently use them with the intention of improving our service and product. We sincerely appreciate your business and hope to welcome you back in the near future. Taipei Lotty Hotel

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Very welcoming! Spacious, and comfortable! Highly recommended for your stay in Taipei.
Response from Taipei Lotty Hotel on May 1, 2018
Dear Sir/Madam, Many thanks for reviewing your stay at Taipei Lotty Hotel. We appreciate your feedback as we diligently use them with the intention of improving our service and product. We sincerely appreciate your business and hope to welcome you back in the near future. Taipei Lotty Hotel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Response from Tommy on Nov 15, 2017
親愛的先生/小姐您好： 感謝您選擇台北綠蒂飯店，您的支持與讚美是我們進步的原動力，也期待您下次的蒞臨，謝謝。