Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Petersburg, Fl

Luxury at an affordable cost

Posted Mar 22, 2015
I have been to a few hotels in my day and let me tell you what. This is definitely what you would not expect for the cost you would expect nothing. But this place has everything you need. A full kitchen, refrigerator, dishwasher, garbage disposal, soft comfortable carpet, 2 LED TVs, privacy curtains, quiet walls, a full breakfast, a pool and jacuzzi in door. I would have never expected to have all of this at such an affordable price I live in the Tampa St Petersburg Florida area and something like this is normally around the $300 range. I would definitely recommend this place to everyone and anyone as I have already done so and took in pictures with my phone. Also the staff was very polite and wonderful making sure that our in every need was met.
Comment from Hotel Management
Mar 25, 2015 by Laura, Hotel Management
Thank you for taking the time to review our property. I am happy to see that you liked our suites, where we are not a room, we are a Residence! We look forward to your next visit!! Laura Bondurant, Assistant General Manager
1 out of 5
by A verified travelerfrom Florida

Walked by staff to a "roach" motel

Posted Feb 20, 2015
Pros: Nothing.
Cons: See comments.
I reserved my room via expedia. I walked into the hotel and it was explained that they had issues with several rooms. They were sending me to another hotel free of charge. The gentleman that walked in behind me also got walked, but he got a room at the next door Courtyard. My motel was down this very dark street. The "old" name of the motel was covered with a tarp. I drove around twice, because I wasn't sure I was in the right place. I didn't even want to park my vehicle out there, much less sleep in the room. I walked in, the dank, old, moldy smell of the lobby was enough to really give me 2nd thoughts. While I was standing in the lobby making my decision to drive 3 hours (or sleep here!), a police car drove through the portico. I left. I drove home.
Comment from Hotel Management
Mar 6, 2015 by Christopher, Hotel Management
I am very sorry that we didn't have a room available for you at check in. We are a Residence Inn, and sometimes we have guests that are unable to check out on their expected check out date. Many of our guests are displaced locals, due to fire, or floods and their repairs may not be completed in the time frame they had hoped, and so they have to extend their stay at the last minute. Due to the city's occupancy, the hotel we sent you to was the only hotel that had availability near by. I do apologize for your inconvenience, and hope you will try us again in the future. Laura Bondurant, Assistant General Manager
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tampa, FL

Great hotel at a great price and location

Posted Feb 20, 2015
Pros: Free breakfast and friendly staff
Cons: It was fine as is.
Hotel was clean and staff were very nice. Since my room wasn't ready at the time of my arrival I was given a free upgrade to a 2-room suite! It was fabulous. Breakfast was outstanding! Lots of great food to choose from.
Comment from Hotel Management
Mar 6, 2015 by Christopher, Hotel Management
Thank you for taking the time to complete a survey. I am sorry we did not have your room ready when you were trying to check in, but I am glad we were able to offer you a complimentary upgrade. We hope to see you again! Laura Bondurant, Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Feb 18, 2015
Pros: The room.
Cons: Breakfast I think it needs to be 2 waffle irons and breakfast needs to be served a little longer.
The room was like a small apartment. Very roomy and felt like I was at home. Will be going back again.
Comment from Hotel Management
Mar 6, 2015 by Christopher, Hotel Management
Thank you for taking the time to review our property. I am glad that your liked our suites, as we are not a room, we are a Residence! We look forward to your next visit. Laura Bondurant, Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

none

Posted Feb 16, 2015
Went to visit our son for his 21st birthday at FSU
Comment from Hotel Management
Mar 6, 2015 by Christopher, Hotel Management
So glad to see that you were able to stay with us for your son's birthday! We hope you will come and visit him again soon! Laura Bondurant, Assistant General Manager
5 out of 5
Recommended
for Business Travelers
by Conniefrom Panama City Beach

CARRY ON!

Posted Dec 8, 2014 on Hotels.com
I have stayed at this Residence Inn three times. It gets better each time! Seleyna checked us in and then called after we had settled in to check if everything was as we expected. The hot tub was so soothing as was the outside fire pit! Keep everything just as it is now~PERFECT!
Comment from Hotel Management
Feb 14, 2015 by Christohper, Hotel Management
Thank you, Ms. Connie for taking the time to review our hotel. So glad you enjoyed your stay with us, and that Seleyna checked to make sure your stay was good. We hope to see you again soon! Laura Bondurant Assistant General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Home away

Posted Dec 3, 2014 on Hotels.com
This has become our home in the city of our grandchildren. The convenience and comfort are definite assets, but it's the people who work there that put it over the top! We stay here every time!
Comment from Hotel Management
Feb 14, 2015 by Christohper, Hotel Management
Thank you for taking the time to write a review! We are so glad to be your home away from home! We look forward to your next visit! Laura Bondurant, Assistant General Manager
4 out of 5
Recommended
for Families
by A verified traveler

I'll be back!

Posted Dec 2, 2014 on Hotels.com
Extreme convenience, service above and beyond and open arms to grandchildren and pets make this the only place we ever want to stay in Tallahassee.
Comment from Hotel Management
Feb 14, 2015 by Christohper, Hotel Management
Thank you for taking the time to reveiw our property! We do our best to maintain the highest level of service, and we love our guests and their pets. See you soon! Laura Bondurant, Assistant General Manager
5 out of 5
Recommended
for Couples
by Plassiefrom Marianna fl

Pleasure get away

Posted Nov 6, 2014 on Hotels.com
We enjoy the stay very much per plassie ,need my recipt please ,they didnot give me one send it by mail thankyou
Comment from Hotel Management
Feb 14, 2015 by Christohper, Hotel Management
Thank you for writing the review! I am happy that you enjoyed your stay. Please contact Expedia directly to get a copy of your bill. We hope to see you again soon! Laura Bondurant, Assistant General Manager
5 out of 5
Recommended
for Getaway With Friends
by Larmiafrom Macon

I'd recommend for everyone. Good bargin as well.

Posted Nov 4, 2014 on Hotels.com
Staff was friendly and efficient. The free printing and faxing was awesome. The hot breakfast was adequate. They had an outdoor bonfire that was lovely.
Comment from Hotel Management
Jan 10, 2015 by Christohper, Hotel Management
Thank you for reviewing our property! I'm so glad you were able to take advantage of our outdoor experience area, and our business center! We hoe to seen you again, soon! Laura Bondurant, Assistant General Manager.