Lunch and dinner served

Reviews of Rixwell Viru Square Hotel

3.5 out of 5
Rixwell Viru Square Hotel
Viru, 11, Tallinn, Harju County

Reviews

7.6

Good

Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 510 out of 1000 reviews" "
Rating 6 - Okay. 207 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Avery

Traveled with partner
Disliked: Property conditions & facilities
The only good thing about the property was the location in the old town. There were no black out curtains when the sun is only down for 4 hours a day and with it down it’s still extremely light out compared to what we’re used to, the beds were camper beds with a 2” mattress, no fitted sheet, terrible pillows, and no sound proofing. We could hear all neighbours, anyone in the hall, anyone outside. There was also no AC. I wouldn’t stay here again. Staff weren’t very helpful and the breakfast was not good either.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expect nothing but location!!
Not worth the money. Bathroom smelled sewage, breakfast really poor and unpolite staff. Never this hotel again!!
Stayed 2 nights in Mar 2020

6/10 Okay

Vilnis

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location, basic hotel
The location is the best! Hotel is pretty basic. We had a superior room which had plenty of room but otherwise it was pretty standard. I was expecting more from the hotel breakfast but it didn’t stand out in any way. You get your tummy full but selection is pretty much the same as other Tallinn hotels have.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Great location and the staff were friendly. Rukis restaurant is excellent.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very restful sleep at that place! Bed is amazing
Stayed 1 night in Jul 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location
Good location. Very outdated room. Bathrooms large and spacious. Food in the restaurant was expensive.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location, the staff were friendly and helpful and the rooms were clean. The decor was maybe a little outdated but nice nonetheless. We were very pleased with our stay here.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated in Old town.Breakfast was quite nice.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff and good service
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the best location, really! and very well maintained. My only gripe would be the very slow/not working wi-fi in the room. It seems common in hotels to have very poor wi-fi however given time and technical advancements all hotels need to upgrade this service as it is not a luxury it is a necessity. Thanks.
Stayed 2 nights in Aug 2019

8/10 Good

Chrystia

Liked: Cleanliness, staff & service, property conditions & facilities
When in Tallinn stay at Baltic Hotel !
Your hotel is charming, awesome location, delicious breakfast presentation and elegant too! BUT the mattress in our room needed an upgrade. Your staff was attentive to our need of a better/firm mattress and made amends. It was a wonderful three day visit. Thank You!
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Noisy and hot
The room was very stuffy and hot, with no air conditioning. The windows opened to the back, with the next building only a few metres away. This is also where they stored the bins, so opening the windows came with the stink of bins and the noise from a nightclub. We spent one very uneasy night here and were glad to leave the next morning.
Stayed 1 night in Jul 2019

8/10 Good

Clive, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location
Stayed 4 nights in Jul 2019

6/10 Okay

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
So So....
While the hotel was clean, well located, and with pleasant staff, the rooms face out on to a walled in courtyard used for trucks and cars. As there is no air conditioning, guests are forced to leave the windows open at night and ALL the outside sounds reverberate back to the room. Combined with no black out curtains, and sleeping was NOT ideal as there was so much outside noise and it never really got dark near summer solstice. Breakfast at 16 EU each also was stiff and not worth it.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, Staff were amazing,the only issue was the inability to change the AC, if you opened a window the night club was really loud
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This modern hotel was a perfect location for our six-night stay in Tallinn's old town. The address is on Vana Viru, the tourist-filed pedestrian street at the east end of old town, but the hotel entrance is on its north side, away from the busy street. Lots of souvenir shops and restaurants nearby, including a McDonald's, which we found useful for quick, cheap breakfasts. (The hotel's small breakfast buffet was an overpriced 16 euros per person.) Our hotel was a great location for local transportation. Walk east two blocks along Vana Wiru to Viru Valijak, where all four of Tallinn's tram lines run. Line #4 goes to the airport, with a stop along the way (Bussijaam stop) that's a block from Tallinn's international coach terminal. The trams on Line #4 are more modern than the others, with one easy step up, and room for luggage in the stroller space in the front car. Trams #1 and #3 go to Kadriorg Park, where the main art museums are located. Tram fares are 2 euros cash each way, paid to the driver (exact change only). Just east of the tram lines on Viru Valijak is a large, multi-story shopping mall called Viru Keskus, whose basement level includes a supermarket and Tallinn's main city bus terminal. We knocked a point off our hotel rating because our twin beds were more narrow than most European hotels, and those fewer inches make turning awkward. But if you're thin - or booking a larger bed - this is an excellent place to stay.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Vana Wiru was perfect as a base to explore Tallinn. Situated centrally in the old town, it was quiet and comfortable and breakfast was good value at 12 Euros. Cleanliness was outstanding and the shower was terrific.
Stayed 2 nights in Apr 2019

10/10 Excellent

Fabio Luis, Rio de Janeiro

Liked: Cleanliness, property conditions & facilities, room comfort
Old town!
Hotel has a perfect location to explore Tallinn's old town. Rooms are good!
Stayed 1 night in Mar 2019
Response from Baltic Hotel Vana Wiru on Mar 26, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel in old town
Hotel restaurant is perfect. I didn't find any unique in the hotel. Quite ordinary.
Stayed 2 nights in Feb 2019
Response from Baltic Hotel Vana Wiru on Feb 25, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
Needs urgent changes
The hotel is well located for bars, restaurants and the old town. The rooms are slightly dated, the beds a little uncomfortable but the major negative were tissue thin curtains and the exterior car park lighting and ambient city lights meant the room on the fourth floor was lit up all night long.
Stayed 2 nights in Feb 2019
Response from Baltic Hotel Vana Wiru on Feb 25, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night at the turn of the new year. Very centrally located. Breakfast a bit pricey.
Stayed 1 night in Dec 2018
Response from Baltic Hotel Vana Wiru on Jan 28, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
In the very center with own parking...not easy to find though...study the map carefully and get in touch with hotel...Entrance is from opposite side.
Stayed 1 night in Dec 2018
Response from Baltic Hotel Vana Wiru on Dec 31, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Suzanne

Very central hotel. 5 mins to the picturesque old town & same distance to modern shopping centre. Helpful front desk staff suggested routes to ensure all our chosen activities & things we wanted to see were all covered in a long weekend.
Stayed 3 nights in Nov 2018
Response from Mari on Nov 30, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to Viru gate, in old town, but can walk to ferry terminal within 10-15 mins. Was something to see flower stalls open at 1AM. If you like to walk and wander a city on your own, this is a perfect location
Stayed 3 nights in Nov 2018
Response from Baltic Hotel Vana Wiru on Nov 19, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jin Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is higly recommended
Stayed 1 night in Nov 2018
Response from Baltic Hotel Vana Wiru on Nov 5, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Wolfe, UK

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Hotel ok Staff excellent Housekeeping services not good - Room floor not clean and never hooverd in a complete week. Only bins emptied and towels changed (despite not wishing for changes every day) in bathroom. No cleaning of facilities apparent. No bed linen changes and poor bed making. Paper rubbish under dressing table from day one not cleared.
Stayed 7 nights in Oct 2018
Response from Baltic Hotel Vana Wiru on Oct 22, 2018
Thank you for staying at Baltic Hotel Vana Wiru! We appreciate your feedback and work with issues you shared!

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great price, great restaurants!
The hotel is in a prime location and has amazing restaurants located in the hotel. We tried both Farm and Rukis. Farm was good, service was excellent but it's more fine dining and a pretty smart menu so you need to be an adventurer or you'll be disappointed. I loved the deer fillets that I had but the Bloody Mary that they advertise was just vodka, tomato juice, lemon juice and some pepper. Not bad but not exactly right either. Rukis is amazing! Coffee is wonderful, yogurt and jams are so fresh and the baked goods are phenomenal. As for the hotel it was very clean, well appointed but as usual not enough power outlets where you need them and the beds are way too soft. I didn't mind but it would really bother you if you're used to firm. I'd stay at this hotel again easily. It's very well priced for the location and all in all a great place to stay and try some new meals.
Stayed 1 night in Sep 2018
Response from Baltic Hotel Vana Wiru on Sep 27, 2018
Dear Jamie! Thank you for staying with us. We appreciate your feedback!

8/10 Good

Chris, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
As the old adage goes, the key to success is often "location, location, location"... If you want to be as close to the main (Town Hall) square in Tallinn as you can get, THIS is your hotel... Pleasant staff, adequate room (furnishing)… Would (will) recommend...
Stayed 1 night in Aug 2018
Response from Baltic Hotel Vana Wiru on Sep 11, 2018
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Lacked character
We chose the hotel for how the room looked as it seemed quite trendy with the sofas and space. Our room was very basic and soulless
Stayed 1 night in Aug 2018
Response from Baltic Hotel Vana Wiru on Sep 11, 2018
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Joshua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mixed bag
The location can’t be beat, absolutely excellent. Fair enough that it’s been a ridiculously hot summer in Europe, but the hotel doesn’t have aircon, and when we checked in they had no fans available. We roasted the first night, though we received a fan from another room that checked out for the second night. Shower was great. Bed was awful - worst bed after four weeks in Mongolia, Russia and Finland. Breakfast was fabulous.
Stayed 2 nights in Aug 2018
Response from Baltic Hotel Vana Wiru on Aug 14, 2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Well located and convenient.
We wanted a double or queen bed, but we got two single beds pushed together. This doesn't work well for a couple.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was a bit flimsy but everything else was fine.
Stayed 1 night in Dec 2017

8/10 Good

Nettie, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for enjoying the old town
Room was spacious, clean and comfortable and our shower was very nice. My only criticism was that the towels were rather small. We had a quiet room with a nice view over the rooftops towards St Olav's church which we enjoyed. The attached Rukis café was excellent for cakes, snacks and coffee and the staff there were lovely.
Stayed 3 nights in Dec 2017

8/10 Good

Gary

Liked: Room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to old town. Close to port, shops and restaurants. Convenient to tram to go to central bus station.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very polite and helpful staff. Really loved staying here.
Stayed 1 night in Sep 2017

8/10 Good

H, Portland, Oregon USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent basic accommodations
Modern hotel tucked away in Old Tallinn. Comfortable enough, very convenient to the main sights. The attached cafe Rukis is wonderful.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just inside Old Town
Overall the hotel is in an ideal location - just inside the Viru Gates of Old Town. Having a room on the inside (parking lot) side was nice because you had a good view of the roofs and church spires of Tallinn. However there was noise each evening by locals who seem to use the parking lot as a place to congregate. I would also suggest not eating in the hotel for breakfast. It is overpriced. Go to a local cafe and eat for less, e.g. Maiasmokk, amongst others, which will get you to see the city come alive in the morning, while having a cup of coffee and a pirukas or other baked treat.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Great Location
Nice hotel. Very walkable. Proximity to bars and restaurants, so can be loud if one leaves the windows open at night. Very good restaurant attached.
Stayed 3 nights in Aug 2017

6/10 Okay

Ron, Texas

Liked: Cleanliness
Disliked: Staff & service
Hotel Location
The Hotel is in a great place located in Old Town.. No car needed you will just need to be able to walk. The rooms are small and if you do not like noise at night you may want to choose a different Hotel... People outside are active late into the night. Top floors recommend if at all possible. Shops are a stones throw from the Hotel so no need to worry about food . Breakfast is 16 Euros per day at the Hotel. Over all I only slept in the Hotel.. :-)
View from the ground outside Hotel
Stayed 9 nights in Jul 2017

6/10 Okay

Verified traveler

Great location, average room and bathroom facilities. Some problems with Wi-Fi.
Stayed 1 night in Jun 2017

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel
The room was very modern. The hotel was conveniently located.
Stayed 3 nights in Jun 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Lovely hotel, very accomodating staff who were happy to answer questions. Clean, well located in the centre of the old town.