Dining

Reviews of Hestia Hotel Seaport

3 out of 5
Hestia Hotel Seaport
Uus Sadama 23, Tallinn

Reviews

8.0

Very Good

Rating 10 - Excellent. 207 out of 928 reviews" "
Rating 8 - Good. 502 out of 928 reviews" "
Rating 6 - Okay. 182 out of 928 reviews" "
Rating 4 - Poor. 31 out of 928 reviews" "
Rating 2 - Terrible. 6 out of 928 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 2 day stay in Tallinn after arriving on ferry
Had very pleasant 2 nights in hotel. Nice room lovely breakfast and very friendly staff. Very convenient for ferry to Helsinki
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Amirpooyan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too close to cruise terminals
Stayed 1 night in Oct 2022

10/10 Excellent

jean

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, couldn’t ask for better location for ferry to Helsinki. Easy walk to nearby shops and the old town.
Stayed 1 night in Aug 2022

10/10 Excellent

Modestus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good,from staff members,cleaning
Stayed 1 night in Aug 2022

6/10 Okay

mohamed

Stayed 2 nights in May 2022

10/10 Excellent

Marco

Stayed 2 nights in May 2022

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and functional rooms. Have stayed before and would do so again. Reception staff friendly. Good breakfast and extremely convenient location to ferries and Old Town and good connections to the airport.
Stayed 1 night in Apr 2022
Response from Vastuvõtt on May 23, 2022
Dear Rosalie, Thank you for the good feedback!

8/10 Good

Verified traveler

Liked: Room comfort
Friendly staff and nice breakfast
Friendly staff. Bathroom smelled a little and it wasn’t too clean. Breakfast was excellent and very tasty.
Stayed 1 night in Dec 2021

10/10 Excellent

Okan

Stayed 1 night in Sep 2021

10/10 Excellent

Egon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Nice hotel next to the harbor. Recommended.
Stayed 1 night in Aug 2021
Response from FO on Sep 2, 2021
Thank you for the super good feedback!

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service
rubbish customer service
inctedibly unhelpful staff
Stayed 2 nights in Aug 2021

8/10 Good

Tuovi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Vastanotto on Aug 7, 2020
Kiitos ja tervetuloa uudesta.

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2020
Response from Front Office on Jul 27, 2020
Thank you for the feedback!

8/10 Good

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirk, easy, and basic
Check in was quick and easy. The hotel is located just across the street from terminal D. The hotel is good for a short stay, but for something longer, consider upgrading.
Stayed 1 night in Jun 2020
Response from Front Office on Jul 14, 2020
Thank you for the feedback Nick!

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Check in staff services is no good at all.
Stayed 1 night in Dec 2019

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great Hotel .. near the port ... ideal of you have an early morning ferry to catch .. clean spacious rooms and great breakfast
Stayed 2 nights in Dec 2019
Response from Fo on Dec 20, 2019
Thank you for the feedback. Have wonderful holidays!

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Great location for town and ferry port. Large, clean room but quite basic.
Stayed 2 nights in Nov 2019
Response from Kaisa on Dec 9, 2019
Thank you for the feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in average
The location is quite good which is really near the port and shopping mall nearby. The breakfast is just ok but the car can park for free. The cleanliness codition is quite good and we feel comfortable when staying in the room. But the bed for the kid is a folding spring bed which is so soft that not comfortable for the small one. The attitude of the receptionist is quite good but the cleaner is not that friendly.
Stayed 1 night in Oct 2019
Response from FO Manager on Nov 8, 2019
Dear.... Thank you for choosing Hestia Hotel Seaport for your stay in Tallinn and thank you for taking time to share your feedback with us. Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good convenient hotel and location especially if you are driving a car. Rooms were clean and comfortable- we got a twin room for an affordable price overlooking the cruise docks. Staff were friendly. Good breakfast which was included. 15-20 min walk to the old city but if you are comfortable riding an escooter then only 5-10 mins away.
Stayed 3 nights in Sep 2019
Response from FO on Oct 4, 2019
Thank You!

6/10 Okay

gyllyan

Liked: Cleanliness, property conditions & facilities
Good location for ferries
The hotel was an ok 2.5 star based on price charged . Breakfast was busy and chaotic . The rooms should have fridge and kettle . Reception should give better advice to tourists about busses and trams . The cafe served nice meals for dinner .
Stayed 2 nights in Jul 2019
Response from Front Office on Jul 9, 2019
Dear Gyllyan. Thank you for the feedback.

8/10 Good

John, Alexandria, Virginia USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most Convenient to the Ferry Terminal
I stayed at the Hestia Seaport on my last night in Tallinn. It is a completely modern hotel. It is located directly across the street from Ferry to Helsinki. Other than being as close as possible to the Ferry Terminal, there really is nothing else to recommend about the area. Sure, it isn't very far from the entrance to the Old Town, but it isn't a nice walk. There is construction EVERYWHERE that you have to walk around. The hotel seemed to be very popular with German tour groups. Personally, I think that they are missing a lot of the appeal of Tallinn by not staying within the Old Town. As for the hotel, I thought it was nice and would definitely consider staying there again before or after a ferry trip. The room was nice and comfortable. The air conditioning was greatly appreciated as Tallinn is warmer in the summer than one would think. I spent nearly three weeks traveling around Estonia, so I can safely say that the included breakfast was better than most in the country (but that is a very low bar).
Stayed 1 night in Jun 2019
Response from Fo on Jul 5, 2019
Dear John Thank you for choosing our Hestia hotel Seaport for your stay in Tallinn and thank you for taking time to share your feedback with us. Each guest feedback is very important to us to find out shortages and areas for improvement. We are happy to hear great feedback about our breakfast. Thank you again for the feedback and we are looking forward to welcoming you on your next stay with us. With kind regards, FO Manager

8/10 Good

Dawood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location
The hotel is close to a shopping centre and a number of restaurants and cafes. You can walk to the old city in as little as 15 minutes. Room and bathroom sizes are average.
Stayed 3 nights in Jun 2019
Response from FO on Jun 18, 2019
Thank you for the feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to ferry terminal for early morning start. Very clean, comfortable and close to cafes.
Stayed 1 night in Jun 2019
Response from FO on Jun 18, 2019
Thank you for the creat feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The location next to the Seaport terminal was very good for buses.
Stayed 2 nights in Jun 2019
Response from FO on Jun 18, 2019
Thank You!

10/10 Excellent

Andrea Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from FO on May 17, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Very comfy rooms, great bar and great location. Service was excellent, they couldn’t do enough.
Stayed 1 night in Apr 2019
Response from FO on May 17, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Oonagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very near dock which is great and easy walk to old town and nearby pub which served good meals.
Stayed 3 nights in Feb 2019

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money!
This hotel was very comfortable, given the price. It was a ten minute walk to Old Town and maybe 50 steps away from the ferry terminal. Service was nice, and the breakfast is a plus.
Stayed 2 nights in Feb 2019

10/10 Excellent

Kadri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a nice hotel. Excellent staff. Awesome location.
Stayed 1 night in Nov 2018
Response from Hestia Hotel Seaport on Nov 29, 2018
Hello, Thank you for staying in Hestia Seaport and for the feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2018
Response from Hestia Hotel Seaport on Sep 4, 2018
Hello, Thank you for rating us!

10/10 Excellent

tulip, Toronto, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to port, and old town
Because we had an early morning departure, they provided us with a boxed breakfast, totally unexpected but appreciated.
Stayed 1 night in Jul 2018
Response from Hestia Hotel Seaport on Aug 8, 2018
Thank you for sharing your experience!

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
chose this hotel to be near terminal D and had free parking
Stayed 1 night in Jul 2018
Response from Hestia Hotel Seaport on Aug 8, 2018
Thank you for sharing your experience! We will work hard to improve our services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

KAH KEAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice,clean modern hotel. If you are planning a ferry trip to Helsinki from terminal D as I was, you are right across the street. Restaurants, a mall with a supermarket and liquor stores all within minutes of hotel. About 15 minute walk to old town. The room was quite small but comfortable. The air con did not work and that was a little uncomfortable, asked for it to be looked at but did not help. 9 Euro taxi from bus station 10 euro to airport. Overall very good choice for the price.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for cruises
Hotel is basic and sufficient right next to the cruise terminal.
Stayed 1 night in Apr 2018

4/10 Poor

john , ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dusty rooms
Had to change rooms in the middle of night with my skin very itchy not sure was it from the dust are what but was very uncomfortable and never really got a apology from staff about it either . Would not recommend this hotel better of paying extra and geting something better .
Stayed 1 night in Feb 2018

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable
Good and excellent location
Stayed 4 nights in Nov 2017

8/10 Good

A-and-C, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable
Good breakfast and close proximity to the ferry terminal are the high points. The staff was helpful in getting us some food at 12 mid night when we checked in and there was nothing anywhere. clean and comfortable rooms.
Stayed 1 night in Nov 2017

10/10 Excellent

Diego, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We stayed over night and we chose this hotel for its 24hrs reception desk. We arrived past midnight and everything went really well, fast check-in, a clean and comfortable room, breakfast was good. We needed about 10 minutes from the airport to get to the hotel. The hotel is next to the port, and you need about 20 minutes to walk to the old city. Which is not a lot since Tallinn is a small city. Completely recommended.
Stayed 1 night in Sep 2017

10/10 Excellent

Hayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel!
Great hotel across the street from the Tallink/Silja terminal, a little further away from the Old Town than other hotels, but we were sailing afterwards, which made it a great location. The breakfast was amazing, no skimping here, if you leave hungry, it would be your own fault! Great spacious, clean rooms! No complaints whatsoever!
Stayed 1 night in Sep 2017

8/10 Good

kt74, London

Functional hotel, good value, practical location
Practical hotel for an overnight stay. Located opposite the "D" ferry terminal for Helsinki and Stockholm, and the airport bus stops outside. It's a solid 10-15 min walk to Old Town, but much better value than anything there, and at least it's well located for transportation. Rooms are functional, air conditioned, and furnished similar to a typical budget chain. No kettle or fridge. Couldn't find English channels on the smart TV, but fast free wifi, so didn't need the TV. The cheaper windowless rooms are fine for a good night's sleep in summer! Breakfast is not fancy, but wide enough selection, and very filling. Not luxurious, but good value vs other hotels.

6/10 Okay

Henry, ca

Hotel locates next to ferry. Good choice for boat trip riders.

8/10 Good

Maris, Riga, Latvia

Liked: Cleanliness, property conditions & facilities, room comfort
Normal hotel. Hotel close to port of Tallinn. Located not so far from Tallinn old town.

2/10 Terrible

Jaakko, Helsinki, Finland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was cheated with wrong info on your web.
A had a canoe on top of my car, which I told beforehand, when I made my reservation. I needed a safe parking. In Tallin street parking is far from safe. I was told, that free parking is in the street, but safe garage is 15 euros per night! I complained and told the reception, that I was informed free parking without any exeptions. I showed the info on he Expedia web page. The lady clerk just kept repeating to me, that parking is free in the street. She did not want to help me with my problem at all. She behaved like she was still in the Soviet Union, where service did not exist. From now on I don't trust Expedia's information and I recommend, that nobody uses that accommodation. I went to another hotel, where everything worked fine and even the price with safe parking was better.

10/10 Excellent

Serge, Saint-Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for a good price!
Very good location, about 15 mins walk to the old town. Clean room (cleaned every day), good breakfast (not many options if you stay for a long time, but for 3-4 day won't be boring :) ), very friendly and helpful service! Can easily recommend this hotel to friends to stay there during Tallinn trip.

8/10 Good

Milla, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for ferry users
Decent hotel with good location and friendly staff.

8/10 Good

Vivian, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location right beside Tallink D-terminal
Good: Worth the price. Location. Luggage room where you can leave your luggage in the morning when you disembark from the ship and head to the center. Not carpeted floors in the rooms, much better for allergic people. Cons: On weekends breakfast is available from 8.00 AM. I hope it would start already 7.30. you need to log in again to WiFi, it doesn't stay on even though you are whole time in your room.