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Reviews of Hotel St. Barbara

3.5 out of 5
Hotel St. Barbara
Roosikrantsi 2a, Tallinn

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 1001 reviews" "
Rating 8 - Good. 511 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

marja, Pori

Traveled with family
Liked: Cleanliness, staff & service, amenities
Aamupala, palvelu ja huoneen siisteys olivat todella hyviä. Petivaatteet puhtaita ja kylpyhuone suuri ja siisti sekin. Ainut mikä huoneesta puuttui oli kenkälusikka. Tulemme aivan varmasti uudestaan!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tatiana

Stayed 5 nights in Jan 2024

8/10 Good

Genady, Lancaster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet location close to downtown area
Stayed 1 night in Jan 2024

8/10 Good

QUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very so so , but the staff is ok
Stayed 1 night in Dec 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an interesting historical history. Staffs are very friendly and helpful during our stays. I would recommend to anyone. Thanks
Stayed 4 nights in Dec 2023

8/10 Good

Yury, Daytona Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N.C.
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, calm and friendly hotel, with a spacious and comfortable room, and excellent service (especially at breakfast, which was abundant and tasty). Thank you
Stayed 3 nights in Oct 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Parking behind main building in busy street area.
Stayed 1 night in Jul 2023

10/10 Excellent

Duncan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well placed for the amazing old town. Great breakfast in the dungeon. Great people. Very spacious room.

4/10 Poor

Ky

Stayed 1 night in Jun 2023

10/10 Excellent

Rene

Stayed 1 night in Jun 2023

10/10 Excellent

Gregory

Stayed 2 nights in Jun 2023

10/10 Excellent

Donald

Stayed 4 nights in Apr 2023

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walking distance from the old town, no more than a 10 min walk. Hotel is quiet and comfortable. Breakfast excellent. I will be visiting again!
Stayed 2 nights in Mar 2023

10/10 Excellent

Philip Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that the restaurant was closed for the whole of our stay although it is shown open when booking
Stayed 5 nights in Dec 2022

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Good value in very good location
Good value hotel in very good location, close to Toompea Hill, Freedom Square ,& the Lower Town. It's also close to a tram stop which we used to get to & from the airport. We arrived around noon but unfortunately our room wasnt ready so we went for a walk. Our room was very comfortable- furniture & decor in the main room was bit tired but fine - and clean. The bathroom was more modern & had a great bath & shower. It was lovely having hot bath after coming in from the cold! I didnt see a hairdryer which would havd been nice & although there was a kettle, only herbal tea was offered. I wished I'd packed some coffee & milk sachets.. Breakfast was very hit & miss. I'd read previous comments about this before so it wasnt a surprise but it is frustrating that management don't seem to take fhe comments onboard & address issues. As others have said, things run out & then either take too long fo be replaced or have totally run out! For instance there was no orange juice (surely a staple item at breakfast) on our second morning. I asked & the lovely waitress brought me the last of it in the container explaining there wasnt enough to put out a jug. There was none on the third morning. Similarly with croissants, it took a long time to replacd them on our second morning & there were none at all on our third. I could go on wifh examples of lipton tea, cheese, ham etc but you get the picture. There was different friit every day eg passionfruit, kiwis which was nice.
Stayed 3 nights in Nov 2022

10/10 Excellent

Jade Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Marcelo

Stayed 1 night in Aug 2022

8/10 Good

Greg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I would recommend this hotel as it was conveniently located and good value for money. The positives were the room, the breakfast and the helpfulness of the staff. It was also openly inclusive and welcoming of LGBTQ guests, which I hadn’t seen before and is very positive. The down side was that it didn’t have air conditioning and was very hot. They provided fans, but I don’t think these help much. The weather was unusually hot, so I was told, so perhaps not an issue for most of the year. The other thing that wasn’t good was the bathroom. The tiles looked much like Soviet public toilet and the set up of a bath with a shower curtain is a bit outdated, and the shower hose ran hot and cold, so overall this needs to be improved. Our friends bathroom was refurbished and much better, so I think it’s something they are working on. Not ideal, but it did not detract from the overall positive experience of both the hotel and Tallinn.
Stayed 3 nights in Aug 2022

10/10 Excellent

Aiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
It is a good location right next to a Freedom Square, but still on a side street , so not too much traffic noise. Your basic 3 star hotel , everything was reasonably good. Elena at the front desk was very warm and friendly and accommodating to my request. Kudos to her !
Stayed 2 nights in Aug 2022

10/10 Excellent

Rafal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place to Stay
St Barbara is a very accessible and friendly place to stay in Tallinn. The staff was great, offering help with directions, loaning me an electricity converter, etc. The breakfast was wide-ranging in choices and very good. Overall a great experience.
Stayed 2 nights in Jul 2022

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Oksana

the hotel is closed.
Stayed 1 night in Jul 2022
Response from Joel, Accommodation Manager on Jul 27, 2022
Dear Oksana, Hotel is not closed, the reception is closed at nights. Reception works from 7am to 11pm every day. After that, self check-in is possible. There is a phone number on the main door of the hotel, where you can get all the information and help you need, 24/7. Sorry you had a bad experience.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Tanel

Stayed 2 nights in May 2022

10/10 Excellent

rana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close in the heart of Tallin
Stayed 2 nights in Dec 2021

8/10 Good

Rodney, South Gate

Liked: Cleanliness, property conditions & facilities
The hotel employes are nice and helpful. The only issue I have is that they state they have laundry facilities and dry cleaning services. They don't have either one so make sure you have enough clothes. Also, not a lot of choices of restaurants close by, you need to venture out a bit.
Stayed 3 nights in Nov 2021

8/10 Good

Joel

Liked: Room comfort
Location of hotel is excellent. It is in hearth of Tallinn, and still on quiet road. Room was nice and had high ceiling. However, hotel needs better management. For example, water from bath flooded whole bathroom. When having breakfaat, many things were finished, and they didnt bring more. The most hilarious was elevator...check out is at 12, so if you miss that, your card dont work...ok, kind of ok, except if you cant get to ground floor any more to do the check ou, you have catch 22. What on earth are they thinkin??? 😂😂😂
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Lord Russell Francis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little gem in Tallinn center.
Very nice and clean, great location with gated free parking. A little gem in Tallinn I wasnt expecting. Only one downside was the breakfast, pwdered scrambled eggs and the hot food not good. All the cold food was very good.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
This is a nice little hotel in the very centre of Tallinn (the location could not be better for sightseeing, eating out as well as transport links.) The staff was super friendly. Very good value for money.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Cozy, but dusty
Cozy room and great breakfast, but the floors were awfully dusty and clearly not cleaned in a long time. My soles became almost black from walking about in the room. Otherwise would stay again.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly receptionist.
Stayed 7 nights in Jul 2021

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Kerttu Esing Front Office Manager on Dec 21, 2020
Dear Tahir, Thank you very much for your top marks! We look forward to welcoming you again to Hotel St.Barbara! With best regards from Tallinn, Kerttu Esing Front Office Manager

6/10 Okay

mikael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2020
Response from Kerttu Esing Front Office Manager on Aug 4, 2020
Dear Mikael, Thank you for giving us a high rating! We are happy to hear that you enjoyed your stay at Hotel St.Barbara and we look forward to welcoming you again in the future! With kind regards, Kerttu Esing Front Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff extremely friendly and helpful. Not far from Old Town. Quiet. Near no 4 tram stop for airport.
Stayed 4 nights in Feb 2020
Response from Kristiina Bortnik on Feb 10, 2020
Dear valued guest, Thank You for Your kind review! We are delighted to hear that You enjoyed Your stay at Hotel St.Barbara and that our staff was able to contribute to Your overall experience. We hope to welcome You again in the future! With kind regards, Kristiina Bortnik Sales manager

8/10 Good

Steph, NYC

Traveled with family
Liked: Staff & service
Rooms were clean- bathroom shower was disgusting. There was visible mold all over the tile. Breakfast was small, and there was a limited amount of food available.
Stayed 1 night in Dec 2019
Response from Kristiina Bortnik on Jan 7, 2020
Dear Steph, Thank You for Your feedback and for choosing Hotel St.Barbara for Your stay in Tallinn! We will definetly fix the state of our bathrooms. We hope to welcome You again in the future and show the improvement :) With kind regards, Kristiina Bortnik Sales manager

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2019
Response from Kristiina Bortnik on Dec 21, 2019
Dear Melody, Thank You for giving us top marks. We are thrilled that You enjoyed Your stay at Hotel St.Barbara! With kind regards, Kristiina Bortnik Sales manager

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Dec 2019
Response from Kristiina Bortnik on Dec 19, 2019
Dear valued guest, Thank Youk for rating us with the highest score. We are delighted to hear that You were happy with Your stay at Hotel St.Barbara! With kind regards, Kristiina Bortnik Sales manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good choice at breakfast. Friendly staff.
Stayed 3 nights in Dec 2019
Response from Kristiina Bortnik on Dec 15, 2019
Dear valued guest, Thank You for Your excellent review! We are delighted to hear that You enjoyed Your stay at Hotel St.Barbara and the services that we provided. You are most welcome again in the future! With kind regards, Kristiina Bortnik Sales manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Kristiina Bortnik on Dec 11, 2019
Thank You for rating Your stay 4 out of 5. We are happy to hear that Your enjoyed Your overall stay at Hotel St.Barbara. With kind regards, Kristiina Bortnik Sales manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, central location, easy to reach from the Airport
Stayed 2 nights in Dec 2019
Response from Kristiina Bortnik on Dec 9, 2019
Dear valued guest, Thank You for Your kind feedback! We are happy to hear that our staff was able to contribute to Your trip to Tallinn and making it an enjoyable stay at Hotel St.Barbara. You are always welcome back! With kind regards, Kristiina Bortnik Sales manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Kristiina Bortnik on Dec 9, 2019
Dear valued guest, Thank You for givins us Your top marks! We are happy that You enjoyed Your stay. You are most welcome in Hotel St.Barbara in the future! With kind regards, Kristiina Bortnik Sales manager

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i was first looking up this hotel i thought the rooms looked gloomy and was slightly concerned but when you get there they are better than the photos and so comfortable, the staff are lovely especially Larissa and they allowed us to check in early, and were really helpful , breakfast was adequate but never enough scrambled egg which was very popular , the only downside was the beer kellar was not open during our stay but we were able to have drinks in reception, the hotel is in a great central location to the old town and the beautiful Chritmas market , i would definitely stay there again , the hotel is a unique lovely building.
Stayed 4 nights in Nov 2019
Response from Kristiina Bortnik on Dec 9, 2019
Dear valued guest, Thank You for Your kind review! We are delighted to hear that You enjoyed Your stay at Hotel St.Barbara, with its immediate vicinity to the Tallinn Old Town on a quiet sidestreet and also the services provided by our staff. I will forward You comments to Larissa - she will be thrilled to receive them! The restaurant was indeed closed for the time being only to re-open on the 10th of December! We are hopeful we can welcome You once again in the future and You may also visit our restaurant Baieri Kelder. With kind regards, Kristiina Bortnik Sales manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, helpful staff. Room was clean and comfortable. Great breakfast, would recommend
Stayed 3 nights in Nov 2019
Response from Kristiina Bortnik on Dec 3, 2019
Dear valued guest, Thank You for Your kind review! We are delighted to hear that You enjoyed Your stay at Hotel St.Barbara and were happy with our staff, room facilities and breakfast service. We will be happy to welcome You again in the future! With kind regards, Kristiina Bortnik Sales manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, quite central (old town isn't far away) and very convenient for me on this occasion. Nice breakfast. Would come back.
Stayed 1 night in Oct 2019
Response from Kristiina Bortnik on Nov 21, 2019
Hello We appreciate Your excellent feedback! It is wonderful to hear that You enjoyed Your stay with us. We will be happy to welcome You again in Hotel St.Barbara in the future! With kind regards, Kristiina Bortnik Sales manager