Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Great location in center of Old Town TALLINN;

Posted Feb 9, 2015
Pros: Central yet quiet location ; service quality, elegant historic rooms and lounges; tasteful menu; cozy "home away from home" atmosphere.
Cons: Can not think of anything.
Location: Convenient walking distance to tourist spots,other restaurants, Old Town square, and shops, modern big stores, opera house, parks, historic churches.
We arrived past midnight,all reservation details were ready; hotel was not busy and because we had stayed there before, our room was upgraded; lovely old historical hotel yet all modern comforts and elegant decor; peaceful and quiet at all times especially welcoming after our long trip from Canada; personal attention given to trace our flight-delayed luggage; lots of cheerful, personal and courteous attention to our requests for taxis, room service; very well trained and young staff. Many of the staff we remembered from our last trip, who also remembered us, they all showed pride in the hotel and their work as a team.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Good hotel in the old town

Posted Dec 29, 2014
Pros: Staff/location/ breakfast/character/ architecture.
Cons: It would be nice if all rooms had tea and coffee making facilities. Rooms good but shabby now.
Location: Handy for access to the main shops/ideally located in the old town /lots of museums and art galleries/ fantastic restaurants/lovely just to wander and
Lovely hotel with fantastic staff. Excellent breakfast. The only recommendation I would make is that perhaps all the rooms could have tea and coffee making facilities. We were upgraded to a junior suite...would have been disappointed otherwise as superior twin rooms very small and without character.
5 out of 5
Recommended
for Couples
by Peeterfrom Stockholm

Superb

Posted Dec 28, 2014 on Hotels.com
Allt var toppen
5 out of 5
Recommended
for Couples
by A verified traveler

Juletur til Tallinn.

Posted Dec 12, 2014 on Hotels.com
Hyggelig stemning på et hotell med spennende historie.
5 out of 5
Recommended
for Families
by Anjafrom Vantaa

Täytti mallikkaasti odotuksemme

Posted Dec 9, 2014 on Hotels.com
Hotelli täytti sille asettamamme vaatimukset malikkaasti. Myös sijainti vanhassa kaupungissa lähellä Raatihuoneentoria oli mainio. Erityisesti ilahdutti,että aamiaisen lämmin osuus valmistettiin tilauksen mukaan erikseen. Valitettavasti muut ruokailut olimme jo varanneet etukäteen muualta kuin hotellin ravintolasta. Seuraavalla kerralla olemme päättäneet kokeilla myös hotellin ravintolaa - sen verran laadukas oli aamupala - vaikkakin pannacotat loppuivat :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stuttgart, Germany

Fantastic hotel in the perfect spot

Posted Dec 5, 2014
Pros: Friendly staff and convenient location
Cons: Nothing
Location: Old Town, Occupation Museum.
The staff was very helpful and accommodating, especially with our luggage and stroller. The building was constructed in the 1300s, and was never retrofitted with an elevator. Our suite was on the top (3rd floor), so they were great in always helping us with stroller storage, as well as carrying our suitcase up when we checked in and down when we checked out. The location is a block from the town hall and the center of the old town area.
5 out of 5
Recommended
for Couples
by Ristofrom Helsinki

With one word - EXCELLENT

Posted Nov 24, 2014 on Hotels.com
Probably one of the cosiest hotels I have ever spend a night in. Friendly staff and excellent breakfast.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice

Posted Nov 20, 2014 on Hotels.com
Room is slightly on the small side, otherwise all is good. The breakfast is nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent base for a few days in Tallinn

Posted Nov 17, 2014
Pros: The Style, the staff and the location.
Cons: The bed and bedding.
Location: Excellent location. Lots of bars and cafes close by. Excellent restaurants including Aed for superb Estonian cuisine and Mekk for more formal dining.
Stayed at the Schlossle for a couple of nights on a business trip in November 2014. I had a deluxe room (room 9) which was very nicely decorated and had everything I could possibly need. The staff were very friendly in a formal manner (standing up when I entered the lobby area). The location is perfect and only a minutes walk to the main square. The room was medieval style but with mod cons like an ipad and digital central heating. The wifi worked perfectly and overall the hotel was excellent. If I had anything negative to say I would say that the bed could have been more comfortable. But that's really clutching at straws. This is an excellent hotel and perfect for a few nights in Tallinn.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom helsinki

Hyvä ja viihtyisä hotelli vanhassa kaupungissa

Posted Nov 12, 2014
Tyylikkäästi ja hyvällä maulla saneerattu rakennus. Kodikas ja viihtyisä. Eestiläisessä vertailussa erinomainen henkilökunta,joka kansainvälisesti vaatii vielä ripauksen lisää 'hymyä' ja luontaista palveluhalukkuutta.