Ratings based on 342 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby Jade from Fort Lauderdale, FL
Great hotel but thin comforterPosted Apr 15, 2014
This is one of my favorite hotels. I was weary about it but it's right next to a 24 walgreens and cvs, and it was very clean and inviting. Great room like a home away from home. I would definitely stay again.
Jan 16, 2014
Jade - Thank you for taking the time to write a review of your stay. I’m so pleased to learn that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Your feedback regarding our bedding options will help us in our efforts to continually improve our hotel. We look forward to providing you with another comfortable stay in the future.
for Everyoneby Greg from Fort Lauderdale
Front Desk Computer Tech Needed!Posted Apr 12, 2014
Cons: Check in process
Computer at front desk was not working, so had to call Expedia to have them fax payment confirmation. Took 30 minutes to check in, even with confirmation # in hand. Staff was very apologetic. Room was adequate for my purposes. Would definitely stay again.....Get that computer fixed!
Jan 17, 2014
Hi Greg, I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our computers were not functioning properly at the time of check in; this is completely unacceptable. I will use this a coaching moment with our staff to make sure this situation does not recur. Please know that every member of our team is committed to providing the best customer service to our guests. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel in the future. Thank you, again!
by A verified traveler
Hotel nightmarePosted Apr 6, 2014
rude staff, room aweful,bed lumpy, just horrible all around especially for the money,
Jan 10, 2014
Thank you for taking the time to write a review of your stay. I wanted to take a moment to personally respond to your concerns. I apologize that your room did not meet your expectations. As well, I am sorry to hear that our staff did not attend to your needs a in professional manner. Customer service is a top priority of ours, so I am disappointed that we did not meet that goal. Your comments will be very useful as we continue to improve our guest experience. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
for Everyoneby A verified traveler
Lots of convenient shops aroundPosted Mar 19, 2014
It was great, wasn't bothered by anyone and of I needed anything I get it at the office !
Jan 21, 2014
Thank you for taking the time to write a review of our hotel. I’m glad that you enjoyed your stay with us. It’s great to hear that you were pleased with our location in proximity to local shops. We look forward to seeing you again, should your travels bring you back to our area.
by AJ from fort lauderdale, florida.
Be on the lookoutPosted Mar 18, 2014
I checked in got my room and then left. I came back at 1am and some else was in me room. They gave my room a way and said that I had checked out.
Jan 1, 2014
AJ - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the booking issues you experienced during your stay. In response to your feedback, I will meet with our entire staff to review our reservation policies and guest protocol to ensure that your experience is not repeated. Again, thank you for the feedback. We hope that you will give us another chance to provide you with a better experience in the future.
by A verified traveler
Hotel in w commercial boulevardPosted Mar 17, 2014
Old things and no one cleaning the room its ok to stay in average.
Jan 1, 2014
Thank you for taking the time to write a review of your stay. I'm glad to hear that you experienced a pleasant visit with us. I do apologize that your room was not cleaned during your stay, I will review your feedback with our staff to ensure all of our future guests are fully aware of our housekeeping process. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
for Everyoneby David from Connecticut
Good time in Tamarac.Posted Mar 17, 2014
Staff was very friendly and very helpful. Room was O.K. Will stay there again when in the area.
Jan 22, 2014
David - I appreciate you taking the time to write a review of our hotel. I’m glad to hear that we were able to provide you with an enjoyable stay. It’s great to hear that you found our staff to be friendly and helpful during you visit with us. I will be sure to share your kind remarks with our team. Thank you again for your comments. We look forward to welcoming you back in the future.
by pat from orlando
An ok stayPosted Mar 16, 2014
Cons: The room needs an update and good cleaning
Location: There are lots of stores nearby not much to do fun wise
The night I spent in this hotel was ok, good location, the room it's self could use some updating and really wasn't that clean and had alot of bugs. Internet was there but the speed it was slow and you had to pay more to speed it up.
Jan 22, 2014
Pat – Thank you for your recent review of our hotel. I am glad to hear that you enjoyed our location; however, I apologize that the condition and cleanliness of your room did not meet your expectations. I will be meeting with our housekeeping staff to address your concerns. As well, I am sorry that our free Wi-Fi did not meet your needs. Your comments will be helpful as we continue to improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
for Everyoneby safety freak from Bahamas
WonderfulPosted Mar 12, 2014
I felt even safer when I saw tge security guard when I arrived late that night
by HENRY-ARCHITECT from BAHAMAS
FACITILIES IS RUN-DOWNPosted Mar 3, 2014
Pros: IT'S LOCATION
Cons: FACITILIES RUN-DOWN CONDITION
Location: IT'S LOCATION IS VERY GOOD
FACITILIES IS RUN-DOWN. BATH RM. DOOR NEED TO BE REPLACED. BATH RM. WALLS @ BASEBD. NEED TO BE REPLACED. ETC.