Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.4 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Needs upgradingPosted Nov 3, 2013
We stood here for 8 days and after the journey we went through to get to this hotel, I expected a lot more. It started out nice till about the 2nd day I started to notice the women staff aren't friendly at all. They seemed almost bothered to be serving me. If you're looking to hang out with nothing but locals you'll love this place. It seemed everyone knew each other and the hotel was surrounded with a bunch of kids. The rooms are very out dated. The beach is decent but if the water is rough you're going to find lot's of garbage on the sand. As far as the restaurants not much selections at all. So you're forced to eat at the buffet for every meal. The food at buffet was actually good until I found a tiny worm in my salad. I wouldn't recommend this place to anyone. Costa Rica it self was gorgeous and I do plan to revisit but I'm definitely not staying a Barcelo.
Recommendedby Tim from Costa Rica
Beautiful resort and beachPosted Aug 23, 2013 on Hotels.com
Planned a short 2-day vacation and was overall pleased with the resort. Very relaxing, clean and upscale. The only negative is the food. Not a lot of choices on the buffet ... and pretty much the same everyday. (Pretty pricey for a lack luster buffet.) Wanted to go to the "Steakhouse" and found out that while this is an "All Inclusive" resort, you have to stay 3 nights to use the other restaurants and you need to make a reservation at 8 am for that night.
Recommendedby A verified traveler
Posted Jul 23, 2013 on Hotels.com
for Familiesby Jose from Miami
OrdinaryPosted Jul 15, 2013
Pros: The General Manager and off course the Hotel itself. All staff members need training.
Cons: Train staff to treat guest like people.
Location: Great Canopy and horse back riding.
Lack of experience on all staff members. Too many local people, Security could not handle the locals. ( Not recomended for tourist )
for Everyoneby vtbachan from New York,NY
Best Sand!Posted Jul 8, 2013
Pros: All of the maids, food servers and entertainment staff were great and friendly. I love the fact that they cleaned the resort daily.
Cons: Customer service at front desk could be better.
Location: Zip-lining is a must you can book at customer service. Its amazing and you get a tour of the next town over (just walk with $20 to get your photos).
This hotel takes time in getting to but it is well worth it. Its a 3 hours drive some Liberia to the hotel and its about an hour or so flight to the airport they have next door if you buy a connecting flight thru Sansa. (note you can walk from the air strip to the hotel) Overall, the hotel was great loved every bit of it. That being said the management could be a bit better. The front desk staff seemed as if they were really unhappy with their job and at times were not helpful. Our rooms were cleaned everyday mopped out and mini fridge was restocked so I can't complain. There were plenty of pool activities, water aerobics, beach sports, soccer (football), mini golf, tennis courts, archery and even a mini swing and jungle gym set for the kids. The beach is great to boogie board and safe for kids, and in the mornings its amazing to walk on the silky sand.The hotel also offers horseback riding, a small eco-park with a variety of parrots. It also offers a spa with a sauna. As well, as customer service agents to help you with booking excursions. Restaurants were nice the Steak house is the best if you are staying more than 3 days then book the steak house every night....the sushi place is okay (its mostly cooked sushi) but the dessert they offer is great. (note you will have to be online early to reserve for the steak house). Just side note I'm allergic to mushrooms and they made my food separate. Buffet food was okay nothing special.
for Everyoneby ladybug
get away resortPosted May 17, 2013
Pros: The staff was very friendly and helpful
Cons: Everything was beautiful. the beach was not the sandy beach I expected :(
Our overall experience was great. There was just a small inconvenience with the location. Our plane arrived at San Jose at 8 pm and we could not make it to our reservation cause we needed to ride a ferry to get there. We missed a day and had to pay for a hotel room at San Jose instead!
for Everyoneby Gabe from San Francisco, CA, USA
Great for familiesPosted Mar 6, 2013
Pros: Good service
Cons: Maybe a little big so noisy by the pools
Location: I did two excursions.. Curu national park and went canopying by Montezuma forest
I spend a good and relaxing week.. So many kind locals with children thou
for Couplesby Francine from Montreal, QC, Canada
Few days in NicoyaPosted Jan 31, 2013
Pros: The huge balcony of our room. Many animals on the site : red macaws, monkeys, iguanas etc
Cons: No wi-fi in the room
Super location and site. The luxe in the costarican nature.
for Couplesby John
Local family hotel, Not for Adults OnlyPosted Nov 2, 2012 on Hotels.com
, I will not return. There are mostly 90% local families so you can not enjoy the pool bar. The only adult pool they have is a wading pool with no service at all. If you get a room get it on the 3rd floor because the noise is very loud on the 1st floor. The food, even in the reserve resturants is subpar. To get there from San Jose takes 1 1/2 hours if you don't get lost. The roads are horrible and not marked well at all. The rental agency will make you pay liability insurance of around $12.50 extra per day. The staff and hotel are adequate. I have been to several all-inclusive vacations and this was the worst.
Pretty Good option to relaxPosted Sep 6, 2012 on Hotels.com
I will saty again , the hotel is a little bit far but the offer convenience trips on bus and you can take an airplane from san jose but food was good and the other areas are pretty well preserved i will stay again