Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Couplesby evan from Utah
loved it!Posted Jun 3, 2013
Pros: Pool was great
Location: Close to the 'town' and the beach
Had a great time at The Place. Great pool, close to the beach, rooms are simple but clean and comfy, staff was extremely friendly and helpful.
Recommendedby Steeve from Canada
Wonderful HotelPosted Apr 26, 2013 on Hotels.com
Really nice place, close to everything. Staff speak French, Spanish and English. Rooms are clean and beautiful.
for Everyoneby A verified traveler
What are you looking for?Posted Apr 7, 2013
Pros: Favorites were friendliness of staff, coffee, and pool!
Cons: Bed and bathroom!
Location: Close to beach and "downtown" where you can shop and eat!
Let's look on the bright side first ... great coffee, immaculate pool, walking distance to the beach, and definitely affordable! But what do you really want in a hotel? For us, the beds were too hard, it wasn't a comfortable night's sleep. The bed skirt was dirty, it looked like it hadn't been replaced in years. Thank god the sheets were decent. The shower was burning hot one minute and freezing the next. The drain was clogged so the water pooled up while you were showering. Overall, if you have a family and you're looking for something affordable… this is your place. But if you're looking for something on the nicer side, look elsewhere!
for Everyoneby A verified traveler from Ottawa, ON, Canada
Very relaxingPosted Mar 5, 2013
Pros: Pool and big room
Cons: Paying for breakfast
Location: Close to beach, far from noise
We first arrived at midnight since we got lost but luckily the security guard was present to let us in. From the first morning we realized it was worth it. Beautiful establishment with a great pool. Staff always around and helpful. A small walk to Santa Taresa, not too long that it's out of the way but long enough that it made it quiet. Breakfast overpriced. For the same price go to the bakery down the street. Donaldo
for Familiesby SND
Yes - But, a reality checkPosted Mar 1, 2013 on Hotels.com
I saw the pictures and ads, and thought I had a fantastic bargain, but.. no TV, no headboard, no dresser, no fridge. The king was two singles pushed together, and the walk to the beach is a little further than they let on. A very dusty road ensures everything in the pretty court yard is dusty, The breakfast is not included, but ok. Don't drink the water (but they will sell you some). if you want to swim in the pretty pool, bring your own towels! If you have heavy luggage, note there are course grates and gravel sections. Otherwise it was good. I didn't get the bargain I thought but perhaps a fair price for a basic unit in a unique part of the world.
Recommendedby A verified traveler
Posted Feb 23, 2013 on Hotels.com
for Familiesby A verified traveler
Nice hotel the cost was too high for the valuePosted Aug 3, 2012
The villa is very comfortable for a family of 5 but was distanced from the beach
for Couplesby A verified traveler
Could use some small amenitiesPosted Jul 10, 2012 on Hotels.com
A great location in Malpais. A killer pool! However, the bungalow they gave us had poor wireless connectivity (we were told it was in the middle of two access points), no dresser (had to keep things in our suitcases on the floor and zipped up due to ants and bugs), no shampoo, no washcloth (my wife hated that), no headboard for the bed (very difficult to read in bed without one). All small items that didn't ruin our stay, but would have made it that much nicer and they are not major to provide. The people running it were nice enough. They have a fine breakfast. We just thought that for the money we spent it was not really worth it since other hotels very close and comparable were less expensive. It wasn't exactly as nice as the booking website led us to believe. We were just a little disappointed since we were there for 4 nights. Nothing that ruined our stay but not up to our expectations.
Recommendedby A verified traveler
Posted Feb 18, 2012 on Hotels.com
Recommendedby A verified traveler from london
hotel+staff+food+location= a brillant stayPosted Dec 11, 2011 on Hotels.com
we loved this hotel and enjoyed every minute of our stay. The hotel is very well maintained, the swimming pool is perfect to chill-out, the atmosphere is friendly and stylish. The food is great and very affordable, a beautiful mix of Belgium-French and exotic cuisine. The location is perfect, just 2 minutes away to the town center with the Playa Carmen surf spot and 15 minutes to the beautiful Playa Hermosa. The staff was always available and helpful. Futhermore the location of Malpais has managed to keep its local touch, the nature is still wild, protected and beautiful.