Ratings based on 542 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to the mall, marina and downtown

Posted May 19, 2015
Great hotel close to the mall, marina and downtown!!!
Comment from Hotel Management
May 23, 2015 by Tiffany S, Hotel Management
thank you for the five star review!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sarasota, FL

Romantic getaway

Posted May 19, 2015
Pros: I liked the location. Malls within 3 miles driving distance, several placed to eat, and easy to get anywhere.
Cons: The room was cleaned well other than the carpet was not vacuumed. Nothing terrible, just noticed nail clippings on the carpet for 2 days. No hot tub!
Location: Several malls. There is a Panera bread which is great for food. Walgreens near by. I275 is right there. Bucs stadium is close as well as the Yankees.
Hotel staff is awesome. They are very accommodating. Food at the restaurant was wonderful. The pool is very nice but no hot tub. The view from the 5th floor was great. I like the proximity of restaurants, stores, and activities. The Mojito Lounge on Saturday night was a great experience. Very good happy hour and ambience. The hotel is very elegant.
Comment from Hotel Management
May 23, 2015 by Tiffany S, Hotel Management
thank you for taking the time to review our property! we are very happy to hear that you enjoyed so many things about the hotel including our location and the hotel staff!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great location.

Posted Mar 28, 2015
Pros: Location.
Cons: Room lighting.
Location: We wanted to be near George Steinbrenner Stadium, airport and roads. Perfect access to all. Close to two malls and tons of restaurants.
Room was comfortable for two. Bathroom a tad small. Bedside lighting needs rethinking. We did have to ask for towels on third day as they were not replaced during room clean. Monitoring serves good drinks and good bar snack food. Empanadas were tasty. Business center was fine for our urgent need to print tickets. Starbucks in lobby is very convenient. Would definitely stay again.
Comment from Hotel Management
Mar 30, 2015 by Tiffany, Hotel Management
Thank you for the review! We are thrilled to hear that you had a great time during your stay and enjoyed the empanadas in our restaurant as well as the Starbucks cafe in the lobby! We will make sure to review your comments in regards to the bedside lighting and the consistency with replacing towels with the appropriate departments. Thank you for staying with us and we will see you next time!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

It is OK

Posted Mar 16, 2015
Pros: Close to the airport
Cons: Breakfast and parking
Location: Good location, near Tampa airport, close to a mall and many restaurants
The room was OK. But the breakfast was terrible: expensive, time-consuming to get coffee, or a teaspoon, or a napkin. A most inefficient system and, for such a hotel, poor food. Parking was also difficult. I had to park far from the hotel, walk with my wife through unpaved paths and with almost no lighting. I have "recommended" this hotel but I have the above reservations.
Comment from Hotel Management
Mar 19, 2015 by Tiffany, Hotel Management
Thank you for your feedback! We are very upset to hear that your room, breakfast and parking experiences were not up to par. Please accept our apology for any hiccups you encountered and we very much appreciate the recommendation still. We hope that you get to visit us again in the future and that your next stay is flawless.
5 out of 5
Recommended
for Couples
by Briana

Posted Feb 24, 2015 on Hotels.com
Comment from Hotel Management
May 23, 2015 by Tiffany, Hotel Management
thank you for the review!
4 out of 5
Recommended
for Couples
by A verified traveler

Hotel With Good Access to Highway and Airport

Posted Feb 17, 2015 on Hotels.com
The hotel was nice and in good condition. The hotel has great access to 275S. I was hoping to have a view of the bay since it is so close, but there was not one. The bed was a little hard. It would be extremely convenient to the airport.
Comment from Hotel Management
Apr 25, 2015 by Tiffany, Hotel Management
Thank you for the review! We are happy that you enjoyed your room as well as the location of the hotel. We hope to see you again soon!
1 out of 5
by A verified travelerfrom coral springs Fl.

Poor hotel

Posted Feb 17, 2015
Pros: Clean room
Cons: Parking
Location: Not good
Too much loud sounds, I don't like the room location.
Comment from Hotel Management
Mar 6, 2015 by Tiffany, Hotel Management
We are very disappointed that you did not like the room location and that you thought there was too much noise. We do hope that you give us another chance in the future. Thank you so much for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Feb 16, 2015
I would recommend this Hotel to anybody the girl name latasha who works at the front desk even help me set up my room for a surprise proposal.. I had a great experience.. I will be back
Comment from Hotel Management
Mar 6, 2015 by Tiffany, Hotel Management
Thank you for the compliments and recommendation of our hotel! We will make sure to let Latasha know that you appreciated her help with setting up the surprise proposal! We hope to see you again soon!
2 out of 5
Recommended
for Business Travelers
by Tracy S.from DFW

Not my kind of hotel...

Posted Jan 29, 2015 on Hotels.com
Restaurant was good, albeit understaffed. Front desk staff was professional. Housekeeping was another story. Didn't clean one day; took my shower gel another. I didn't complain so they didn't have a chance to fix it. I would stay here again...maybe. Probably not.
Comment from Hotel Management
Apr 4, 2015 by Tiffany, Hotel Management
Thank you for reviewing your stay. We are glad to hear that you thought our restaurant was good and that the Front desk staff was professional. However we are very disappointed to hear that you experienced issues with housekeeping services. We are very sorry for the inconvenience these issues caused and we do hope that you give us another chance so that we may correct and avoid a similar occurrence. Thank you for staying with us!
5 out of 5
Recommended
for Families
by A verified traveler

A comfortable Place

Posted Jan 21, 2015
Pros: The friendliness of their staff, from their drivers, front desk, housekeeper, restaurant attendants; they were all very polite and helpful.
The staff in Tampa at the West-shore location were very friendly and took care of us.
Comment from Hotel Management
Jan 22, 2015 by Tiffany, Hotel Management
Thank you for the five star review! We are very happy that the staff was able to take such great care of you!