Ratings based on 1,096 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Coveniently located,pleasant stay

Posted Oct 21, 2014
Nice place to stay !! !!!!!#####!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!#!!!!!!!!!!!!!!!!!!!!!!!!!!!!!##!!!!!!!!!!!!!!####!!!!!!!!!!!!!##!!!!!!!!!!!!#!####!!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Oct 20, 2014
I stay one night with my family and it was an excellent choice. The room was clean and comfortable and it was an excellent price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clayton, NC

Enjoyable

Posted Oct 16, 2014
Pros: Staff was friendly, shuttle provided to and from ports for a reasonable fee, and the hotel was clean, comfortable, and relaxing.
Location: Staff was friendly, shuttle provided to and from ports for a reasonable fee, and the hotel was clean, comfortable, and relaxing.
Staff was friendly, shuttle provided to and from ports for a reasonable fee, and the hotel was clean, comfortable, and relaxing.
Comment from Hotel Management
Oct 22, 2014 by HotelMgmt, Hotel Management
We’re delighted to read that your recent stay at the DoubleTree by Hilton Hotel Tampa Airport - Westshore was enjoyable, and provided you with the convenience you needed during your trip. It would be our pleasure to welcome you back soon, and we thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

great for airport , international plaza and rest

Posted Oct 14, 2014
Pros: comfort , breakfast
Cons: balonies a bit tired
Location: restaurants , shops , airport
really nice stay , best buffet breakfast, and Charly's aged steakhouse next foo r bliss. disappointed that pool was closed on the Monday as I had a lay over till for a 3pm flight and was looking forward to using it.
Comment from Hotel Management
Oct 22, 2014 by HotelMgmt, Hotel Management
It’s wonderful to hear that you were able to enjoy so many aspects of the DoubleTree by Hilton Hotel Tampa Airport – Westshore, as well as the surrounding area, while here. We do apologize for any inconveniences you encountered while our pool was closed, and we hope to be able to welcome you back in the future for a stay that includes a relaxing dip in our pool. Thank you for your review.
2 out of 5
by A verified traveler

Posted Oct 11, 2014
Only View we had on our balcony was a brick wall. The air-conditioner squeak so much we couldn't sleep. My family and I will not be back at this hotel
Comment from Hotel Management
Oct 22, 2014 by HotelMgmt, Hotel Management
The disappointment shared in your comments is not the experience that we want for our guests, and we hope you will accept our apologies. We encourage our guests to reach out to us with any issues they may have during their stay, so we may work quickly to improve their experience. We hope for a chance to welcome you back and thank you for your review.
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

close to airport

Posted Oct 5, 2014
Pros: Close proximity to the airport
The hotel was under construction which I did not know at the time of booking. I stayed on a floor with construction which was dusty and alot of construction equipment laying around.I wasn't able to be moved to another room because they were full capacity.
Comment from Hotel Management
Oct 14, 2014 by HotelMgmt, Hotel Management
While we’re very happy that our convenient location added value to your stay, we absolutely apologize for any inconveniences you encountered due to the ongoing improvements happening around our hotel. We hope you will come back in the future to see all the exciting changes and for the refreshing stay that you deserve. Thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, Ky

Nice hotel close to airport and mall

Posted Sep 9, 2014
Staff is wonderful. Room is very clean. Close to airport and mall. Cookies are amazing. Only conplait was parking was scarce at night because of event going on. But I always try to stay at double tree hotels.
Comment from Hotel Management
Sep 16, 2014 by HotelMgmt, Hotel Management
We certainly do appreciate your loyalty to the DoubleTree brand and thank you for taking the time to share your experience with us! Your kind comments for our staff will be shared with everyone and we look forward to welcoming you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore.
2 out of 5
by A verified traveler from Pittsburgh, PA

Airport hotel

Posted Aug 10, 2014
Pros: Nice pool.
Cons: Attitude of management. Explanation of room accomodations- a room for 5 people should not be booked if the room only accomodates 4.
Location: Near downtown Tampa as well as the airport.
We booked a room for 5 people. We were only given 2 beds- there were NO sofabeds at this Doubletree. We explained to the front desk that since this was a Doubletree we assumed there would be a sofabed and asked for a cot. They refused and were further unhelpful. Then when moving in our luggage through a side door we dropped a container of orange juice which split open and spilled all over the orange marble floor. It was difficult to see the orange juice so I quickly ran to the front desk to alert them- I was afraid somebody would slip and fall if they too were carrying in luggage. A lady was walking along behind the desk, not helping anybody, so I ran up to her and then all of a sudden some guy starts screaming at me for "cutting in line." I tried to explain but he just kept yelling obscenities- he hadn't even been waiting that long because he hadn't been there 3 minutes before when we checked in. Anyway the front desk person just started yelling back. It was an awkward, horrible situation and I expected an apology or SOMETHING afterwards but no communication from management was received.
Comment from Hotel Management
Aug 22, 2014 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experience at our hotel. Your comments greatly concern us, as this is not at all what we want our guests to encounter when staying with us. We do appreciate you trying to promptly notify us of the spilled juice and apologize that misunderstandings created an uncomfortable situation. Regarding the placement of a cot in our guestrooms; we are only able to place a cot in our rooms with King Size beds. Due to safety regulations, our rooms with Double Beds do not allow enough room for a safe exit from the room with a cot present. Again, we apologize for any misunderstandings. We will review our booking policies and we thank you for sharing your concerns.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nothing to complain about...nothing to rave about

Posted Aug 3, 2014
Facility is Getting tired but staff make the most of it and no problems experienced
Comment from Hotel Management
Aug 7, 2014 by HotelMgmt, Hotel Management
Thank you for sharing your recent experience at the DoubleTree by Hilton Hotel Tampa Airport – Westshore. We do wish that your stay had been more memorable and that you had experienced the exceptional stay we want for all of our guests. We hope to have a chance to welcome you back in the future and we hope it’s soon.
5 out of 5
Recommended
for Getaway With Friends
by Arthur C from Florida

Nice Airport Hotel

Posted Jul 27, 2014 on Hotels.com
Nice hotel right near the airport. Great steakhouse next door to hotel.