Ratings based on 643 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel close to airport and all inclusive!

Posted Aug 22, 2014
Pros: everything; location, staff, food, sunset, room.
Cons: nothing
Location: airport, shopping, restaurants, activities
Great hotel, close to airport, shopping, restaurants and all inclusive of restaurants and bar and view. Staff and the food at the restaurants was excellent. We enjoyed the sunset from the rooftop bar/restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2014
Great hotel, with excellent service and amenities.
Comment from Hotel Management
Aug 5, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for providing your feedback regarding your stay at the Grand Hyatt Tampa Bay. I'm so happy that you enjoyed your stay and our wonderful service. I will certainly forward your feedback to our management team. I hope you have the opportunity to stay with us again. Becky S-Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and close to Tampa airport.

Posted Jul 27, 2014
Hotel was overrun by bikers convention. Very crowded and felt like you were inside a bike club all the time. Crowded in all public spaces.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach, FL

Beautiful resort

Posted Jul 13, 2014
Everyone at the Grand Hyatt was extremely professional and courteous. The hotel smelled fantastic from the second you walk through the doors. The grounds are absolutely beautiful and the view of the bay is amazing. The location is ideal as it is close to restaurants, down town, and the mall. Oyster catchers, one of their on site resturants had fantastic seafood and great service. We didn't eat at Armani's, their other fine dining on site resturant, but we did go up to watch the sunset from the balcony which was gorgeous. We plan to stay here again in January it was so nice! I would highly reccomend this hotel!
Comment from Hotel Management
Jul 15, 2014 by GuestRelationsAssociate, Hotel Management
Samantha, I am glad that you enjoyed your past stay in Tampa! It was great to know that the efforts of our staff as well as the other great amenities on-site made your stay excellent. I hope to see you back in January! Regards, Paul R. - Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke Pines, FL

Very nice hotel!

Posted Jul 7, 2014
The hotel was really nice and well maintained. We only had an issue where we needed our bed to be changed and we had to wait for 2.5 hours and had to call the front desk 3 times... Also, if you have a pet, there is an additional fee of $100 for up to 6 days of stay
Comment from Hotel Management
Jul 31, 2014 by GuestRelationsAssociate, Hotel Management
I appreciate you taking your time to review the Grand Hyatt Tampa Bay. I am pleased that you enjoyed the hotel as well as your stay. We hope you have the opportunity to stay with us again. Best Regards, Annah E., Guest Relations Associate
5 out of 5
Recommended
for Everyone
by Elyse from Chevy Chase, MD

Great hotel for business or pleasure

Posted Jun 21, 2014
Location: Lots of great restaurants, i.e. The Captial Grille, etc.
I was in town for business and had a terrific experience with this property. From check in which was done by Sunny (she lives up to her name) to the great departure and shuttle driven by Mex, everything was wonderful. The entire team at this property is warm and accommodating. The bed is super comfortable with soft linen and the work area in the room is spacious. It's a winner.
5 out of 5
Recommended
for Families
by Lily from Colorado

Great Location with many amenities

Posted Jun 18, 2014
Pros: All the Activities
Location: Great location,
We spent two great nights at the Grand Hyatt. With teenagers is not always easy to find a good hotel with activities to keep us occupied, but at the Hyatt with the Nature Trail, the pools, ping pong, tennis and all the other great amenities they offer it was easy keeping the kids occupied and off their phones!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Perfect view with great service

Posted Jun 11, 2014
Location: close to airport, close to upscale mall, close to lots of restaurants
Definitely reserve a Bay View room, it is worth it. Truly a 4-star hotel in every respect. Great design, very clean bathroom, food that is well prepared, very friendly staff. When I stay in Tampa, I plan on staying here every time.
Comment from Hotel Management
Jun 11, 2014 by GuestRelationsAssociate, Hotel Management
Guest Outbound Email Thank you for taking the time to share your positive comments regarding your recent stay at the Grand Hyatt Tampa. It is always a pleasure to hear that the hard work and commitment of our staff was instrumental in that success and you enjoyed very much our newly-Bay view room with its great design and very clean bathroom as well as the excellent service. Also, it is great to hear that you will stay again with us due to its great location close to the airport and upscale mall and lots of restaurants. your positive appreciation was forwarded to the Executive management at the hotel. Hope to welcoming you in the near future. Johny E.-A Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury stay

Posted Jun 2, 2014
The place is super clean. Attentaive staff that gives great smiles.
Comment from Hotel Management
Jun 4, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for taking the time to share your positive comments regarding your recent stay at the Grand Hyatt Tampa. It is always a pleasure to hear that you will recommend the property for friends and family members for its great location and cleanliness, and the excellent service offered by the great and friendly staff who were dedicated to our guest staying at the hotel. Your appreciation was forwarded to the Executive management team at the hotel. Hope to welcoming you in the near future. Johny E.-A Guest Relations Associate
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted May 30, 2014 on Hotels.com
Great stay great service, everyone was friendly and helpful. Would stay again and the price was affordable.
Comment from Hotel Management
Jun 6, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for taking the time to share your positive comments regarding your recent stay at the Grand Hyatt Tampa. It is always a pleasure to hear that you enjoyed our beautiful hotel for its great service as well as the friendliness and courtesy of the staff who are very dedicated to our guest. Your appreciation was forwarded to the Executive management team at the hotel. Hope to welcoming you in the near future. Johny E.-A Guest Relations Associate