Ratings based on 749 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Komfortabel und nah am Flughafen

Posted Mar 27, 2015
Schönes großes Zimmer mit Buchtblick, im März viele Springbreakers, die gerne laut sind.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, England

Spacious & Comfortable Luxury Hotel

Posted Mar 23, 2015
Pros: Friendly staff, cleanly hotel and room, very close to airport, comfortable bed, and plenty of onsite food and drink available.
Cons: There isn't anything I could really pinpoint for improvement based on our experience.
Location: The hotel is very close to the airport, good shopping and some good restaurants are nearby. Check out Cigar City Brewing Company for lovely beers.
As we were travelling to Tampa during Spring Break, the rates for all of the local hotels were elevated. It was a little pricey, but we feel like we got a lot from this hotel, so the cost didn't sting quite so badly. The room was large, with a nice big American King Size Bed as well as a desk with a chair and another chair and ottoman. My husband really took to the chair/ottoman combo and we are now looking into getting a similar set-up for our home. The bed was comfortable, and the staff really went above and beyond to ensure our needs were met. We requested a fan and a refrigerator, and both they provided without problem. We didn't see the pools onsite, as we spent the majority of our visit at the nearby breweries (highly recommended!). We popped by the bar, and ordered a glass of wine, which ended up about twice as expensive for a single glass of wine, but I suppose that's how it is at a hotel. We ordered a taxi from the concierge, and got a luxury taxi service, which costs more than the average taxi, so it's advised to arrange this yourself if you care. There is a nice little space that has a tv showing the latest arrivals and departures. Here, you can check-in for your flights and print boarding passes. That was very handy. Parking is good. The only thing that we really found a problem with was that there was a group who were having a party in the hallway. It went on for ages, and finally we reported it. This isn't the hotel's fault, but it was unpleasant.
Comment from Hotel Management
Mar 26, 2015 by Hyatt Guest Relations, Hotel Management
Thank you for expressing your great appreciation regarding our World Class Service provided to you during your stay with us at the Grand Hyatt Tampa. It is always nice to hear positive and appreciative feedbacks from our loyal customer regarding the excellent service provided by our staff who went above an beyond to ensure that your needs were met. Also, it is nice to know that you enjoyed the amenities offered at the property such the business center to check your flight and print your boarding pass, our parking and our clean and very comfortable room. We are grateful to know that those little touches made by our staff made your stay more enjoyable and memorable. Your comments were forwarded to the Executive management at the hotel. Hope to welcoming you again in the near future. Johny E.-A Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

Very nice hotel & Airport convenient!

Posted Mar 15, 2015
Great bay views and super nice isolated location. Very nice all around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Business Trip. Only there 1 night. Nice facilities and right on the water
Comment from Hotel Management
Mar 12, 2015 by Hyatt Guest Relations, Hotel Management
Thank you for expressing your great appreciation regarding your recent business stay at the Grand Hyatt Tampa. It is always nice to hear that you had a wonderful overnight stay and you liked very much our beautiful hotel with its location right on the water. Your kind comments were forwarded to the Executive management at the hotel and we are looking forward to welcoming you again in the near future. Johny E.-A Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Nice, clean hotel. Friendly staff and excellent breakfast buffet. The only down side is the rooms have double beds...way too small for two people.
Comment from Hotel Management
Mar 12, 2015 by Hyatt Guest Relations, Hotel Management
Thank you for expressing your positive feedback regarding your recent stay at the Grand Hyatt Tampa. We are very pleased to hear that you had a great stay and will use the hotel again on future trip for its great service, comfy rooms, and its excellent buffet breakfast. Your kind comments were forwarded to the Executive management at the hotel. Hope to welcoming you again in the near future. Johny E.-A Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified travelerfrom West Palm Beach, FL

Lovely hotel with great views

Posted Feb 23, 2015
Overall an excellent hotel, but I had to give it less than 5 stars because of a couple things. One, was that it lacked the pristine cleanliness I would expect from a $280/night Grand Hyatt. I had to give my baby a bath and the tub was a little dirty. I wiped it down beforehand and it wasn't disgusting but we know that hotel rooms aren't cleaned meticulously. Our biggest issue was that when I booked the room, it was to include breakfast for which the nightly rate was higher. We were given no instructions about breakfast during check in, and when we got to the room we saw the breakfast order form lying on the table and assumed that was how we ordered. My husband called the front desk to be sure, and was told we can order $20/person worth of breakfast off the room service menu. We did for the two days we stayed. During check out the front desk staff tried to charge us for the breakfast separately stating that the "breakfast included" rate was for the buffet only. Excuse me, when did anyone communicate that to us? My husband was able to talk some sense into him because it made no sense that we would pay twice, and an employee TOLD us we could order room service. Otherwise, it was all resolved and we enjoyed our stay very much.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice room overlooking the water.

Posted Feb 21, 2015
Pros: View and the boardwalk nature path
Cons: Bigger beds
Location: Definitly a business hotel
Very nice room - spacious only thing would be to change to queen beds instead of double beds. there definitely is enough space for that. hotel was very clean and the staff was very helpful and friendly. Not a place for kids but definitely a nice business hotel. We enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Corpus Christi, TX

Nice hotel close to the airport

Posted Feb 18, 2015
Hotel and staff were great. Valet parking was nice to have 24 hrs for an additional 12 USD a day. Room was nice and clean, the city view not so great but everything else compensates for the view. Bathroom paint was peeling from the ceiling but didn't bother me.
Comment from Hotel Management
Mar 12, 2015 by Guest Relations Associate, Hotel Management
Dear Alberto, Thank you for your feedback. I am very pleased to learn of your wonderful stay. It is wonderful you thought the valet parking was worth while and gave you convenient access to your car at any time. I will be passing your concerns about the bathroom paint along to the hotel management team so they can look further into that matter. Hope to welcome you back soon! Sincerely, Kaycee D. A Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified travelerfrom birmingham, england

Short trip for a friends birthday

Posted Feb 11, 2015
Excellent stay. The casitas which are a short walk from the hotel are excellent and well worth the small additional charge. There is a lovely pool nearby these and this is more private than theain pool with excellent views of the bay.
Comment from Hotel Management
Mar 6, 2015 by GuestRelationsAssociate, Hotel Management
Thank you for staying with us during your friend's birthday! I am glad you had an excellent time and enjoyed the comfortable casitas, pool and views of the bay! I hope you get to stay with us again soon. Warm Regards, Belinda M - Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel & grounds

Posted Feb 8, 2015
Very clean hotel, excellent customer service, good food.I would stay there again with my family.