Ratings based on 731 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lakeland , Tennessee

very classy and elegant

Posted Jan 20, 2015
Pros: Clean rooms, polite staff and awesome location .
Cons: nothing to improve close to perfection .
Location: The location is A++++++++
I had stayed for 4 days and the best 4 days of my life , This hotel should 7 stars . The best service , the best food and excellent location. Im not staying buy at hyatt hotels from now on . Thank you for the best experience of my life !
Comment from Hotel Management
Jan 23, 2015 by GuestRelationsAssociate, Hotel Management
Thank you for taking time to share such lovely feedback about your stay. I’m so delighted to hear you enjoyed your time with us so thoroughly. I hope that we can welcome you back to Hyatt again soon for many more wonderful times! Abrea H – Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

An upscale hotel

Posted Dec 30, 2014
Pros: The fact that it was clean, comfortable and very modern
Cons: More dining restaurant. Pool can be upgraded. too small
Location: Nothing to do around
Would recommend it to everyone. Clean and comfortable. Loved the location and the view of the bay. Quiet and a beautiful place to be. Ask for a room on the bay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Redmond, WA

Chech-in was a complete diaster, due to Expedia.

Posted Dec 29, 2014
Pros: Nice place, if you need an airport hotel. Good shuttle service.
Location: Airport hotel with little to due, except for a pleasent boarwlk strol through a pretty marshland.
It took over an hour to check-in, as they could not find our reservation. They called Expedia, to final straighten it out. But a long anxious wait, after a five hours flight, is not a great way to start a vacation. Thanks, Expedia!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

The hotel was clean clean clean, loved it!

Posted Dec 12, 2014
Terrific experience! I was traveling on business a female, alone. I felt safe and there was plenty of friendly staff to assist with any questions that I had. I did not like something that I ordered from room service and they credited my account no problem. Excellent staff and service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved this hotel!

Posted Dec 10, 2014
Pros: We enjoyed the experience - would come again.
Cons: very pleased
Location: Tampa has a beautiful bay, stadium, zoo, and Busch Gardens!
Our family loved this hotel. We stayed on the 14th floor and had a beautiful view of sunsets over Tampa Bay. The room was clean and efficient, the staff was friendly and helpful, and there were many fun things to do on property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2014
Wonderful place to meet with your children who live in Tampa & FLORIDA!
Comment from Hotel Management
Dec 4, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for taking time to provide feedback on your recent stay. I'm delighted to hear that you found our hotel to be such an ideal location for meeting up with your children! I hope we can welcome you and your family back again in the future. Abrea H - Guest Relations
4 out of 5
Recommended
for Couples
by A verified travelerfrom Rochester, NY

Close to expressways

Posted Nov 24, 2014
Pros: Cleanliness
Cons: Doormen not very friendly or approachable unless you have a tip in hand.
Location: Great for catching an expressway to your destination and nothing else within walking distance.
Hotel is in a great location to access expressways, that being said, in and of itself the hotel is rather isolated. No strolls to an ice cream shop or window shopping.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, Canada

Tranquility after a long trip

Posted Nov 11, 2014
Pros: please see 'experience'
Cons: the view from our hotel room was not inviting (highway and back lanes)
Location: airport is easy to reach; outlet mall, Tampa can be reached easily as well
very friendly staff excellent food easy to reach from the airport will definitely choose it on our return visit
Comment from Hotel Management
Dec 18, 2014 by GuestRelationsAssociate, Hotel Management
I am happy to hear that you had a terrific stay at our property. It sounds like you found the staff to be very friendly and our food to be excellent. Your recommendation is our biggest compliment! We look forward to welcoming you back to Grand Hyatt Tampa Bay in the future! Brock S. - A Guest Relations Associate
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Very nice hotel in a great locations!

Posted Oct 21, 2014
We enjoyed our stay at the Grand Hyatt Tampa Bay very much. The room was spacious and clean. The grounds were very nice - especially the pool. We played tennis one morning on the on-site courts. We definitely recommend!
Comment from Hotel Management
Nov 15, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for taking the time to provide feedback regarding your stay. I am glad you enjoyed your room, grounds and fitness activities! I do hope you get to stay with us again soon. Warm Regards, Belinda M - Guest Relations
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tmapa bay

Posted Oct 18, 2014 on Hotels.com
i had a nice stay but I don t think the front desk staff was very friendly. just ok. I didn t feel the warm welcome.