Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Great stay. Friendly staff during breakfast time.. Very kind and Greet you with. Smile every morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Excellent choice

Posted Jul 21, 2015
This is an excellent hotel with an excellent staff. The only thing I could suggest is that they had a better breakfast selection with more fresh food, rather than pre cooked. Also, the fitness center could be bigger and the air conditioner working in there would be great!
3 out of 5
by A verified traveler

Need new mattresses

Posted Jul 16, 2015
Not the best section of town. Panhandling from some man at front door. Mattresses were terrible, sunk in badly! Room door was damaged on exterior looked like someone tried to break in, felt very unsafe there.
4 out of 5
Recommended
for Families
by A verified traveler from florida

Posted Jul 13, 2015
Pros: Proximity to Busch Gardens.
Cons: Room was a little small, but that can't be improved.
Location: Busch Gardens, Adventure Island, lots of restaurants.
Appreciated the shuttle to and from Busch Gardens and Adventure Island.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Nice

Posted Jul 13, 2015
Best expirience of my life. The staff makes you feel at home. The rooms are very clean and the beds are comfortable. The service is great. I would definetley go back.
3 out of 5
by A verified traveler

Very Thin Walls!

Posted Jul 12, 2015
Pros: Staff
The staff was great and friendly and the hotel was clean. However, the walls in the rooms very thin and could hear the television and voices in the next room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Great hotel right next door to Busch Gardens. The shuttle service was a very nice perk for visiting Busch Gardens.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice hotel very close to Busch gardens

Posted Jul 4, 2015
A gem in the middle of a very unappealing neighborhood. Very close to Busch garden, and they even provide parking. The pool is kinda in the parking lot, but other than that, the overall experience was very nice. Would go back to this hotel when I'll have another Busch gardens plans.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Beach

Convenient and cozy

Posted Jun 29, 2015
Pros: location, location...close proximity to entertainments, diners
Location: central location
Had a great stay, only complain is with the AC air was not at it's best...filter needed to be change, but the room was clean, and comfortable overall.
3 out of 5
by A verified traveler

Hotel cerca al Parque Busch Gardens SIN INTERNET!

Posted Jun 28, 2015
Pros: Nos gustó la ubicación y la amplitud de la habitación.
Cons: Hay que mejorar urgentemente la limpieza en las areas exteriores, jardines y estacionamientos. Y por favor arreglen el internet!!!
Location: La cercania del hotel al Parque Busch Gardens es una ventaja. Tambien a unas cuantas cuadras hay una empresa confiable de alquiler de autos.
Un hotel de cadena que cumple con lo necesario. Sin embargo durante nuestra estadía el servicio de internet (WI-FI) fue un verdadero desastre. En una semana nunca funcionó a pesar de varias quejas y reclamos de nuestra parte, igual nadie hizo nada para mejorar este detalle. El servicio del personal del hotel en general es aceptable. El desayuno cumple con lo mínimo. La salida del hotel, en frente de las camionetas que prestan el servicio de transporte a Busch Gardens, suele estar sucia y en las dos bancas en las que se sientan los huéspedes a esperar las camionetas a veces hay colillas de cigarrillo y frecuentemente malos olores. Durante la semana que estuvimos estos espacios nunca los lavaron o limpiaron. Dentro de los días que estuvimos hubo uno en el que no hicieron la limpieza de la habitación, nunca nos explicaron la razón... Esta misma cadena en otras ciudades funciona mejor, esta sucursal en Tampa merece una administración mas competente, hay varios detalles para mejorar (algunos los acabo de nombrar). Tal vez por este mismo precio se puede conseguir un mejor hotel en el area.