Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Tina L from Canton OH

Good stay

Posted Mar 29, 2014 on Hotels.com
Checked in around midnight. Front desk clerk was very personable. Quick check-in and check-out! We would stay there again.
Comment from Hotel Management
Jun 7, 2014 by Soraya, Hotel Management
Dear Guest, Thank you very much for taking the time to write a review after your stay atHoliday Inn & Suites Tampa Airport, Stadium. With pleasure we read that you appreciated your stay and the services provided by our staff. Looking forward to your return visit
Comment from Hotel Management
Jun 7, 2014 by Soraya, Hotel Management
Dear Guest, thank you very much for your nice review after your recent stay at our Hotel Regina. We are delighted to hear that you enjoyed your stay and that we could exceed your expectations, especially the recognition of the front desk staff. In these days the most important for us is to be guest oriented in the best possible way. Thank you again for your stay.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 26, 2014 on Hotels.com
Comment from Hotel Management
Jun 7, 2014 by Soraya, Hotel Management
Dear Guest, We hope to read your comments next time. As they are very important to the hotels improvement and guest satisfaction.
2 out of 5
by A verified traveler

Too noisy to sleep!

Posted Mar 25, 2014
Pros: Close to the airport & shuttle service.
Cons: Reduce the noise level of the ventilation system and allow guests to turn it off.
Price ok. Shuttle service ok. Room size ok. The noise coming from the air ventilation system was so incredibly loud we were unable to sleep! After flying & travelling all day & just wanting a good nights sleep, we were very frustrated that we could not turn off the system! It would shut off & then come on again every 5 minutes! It doesn't matter how clean the room is or how comfortable the bed is...if the system is that loud it is impossible to sleep!
Comment from Hotel Management
Mar 26, 2014 by Soraya Fernandez Managmen, Hotel Management
Thank you for taking the time to write a review about your recent stay. It is great that you found our hotel location commendable. Please accept our sincerest apologies if your stay was negatively affected by the AC Rest assured this feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Once again thank you for bringing this to our attention.
Comment from Hotel Management
Mar 26, 2014 by Soraya Fernandez Managmen, Hotel Management
Dear Valued Guest: On behalf of The Holiday Inn Express & Suites, please accept my apology for your unpleasant stay. The AC's are being looked at for its noise. after having the maintenance look at itwe have fornd that it's the outside AC.
4 out of 5
Recommended
for Everyone
by Greta from NYC

Yankee land

Posted Mar 20, 2014
Best feature is proximity to Yankee spring training field. Hotel staff was friendly and efficient. Breakfast was plentiful and convenient. Air conditioner was too loud to sleep through. Amenities should include hand lotion. Please provide a list of tv channels.
Comment from Hotel Management
Mar 26, 2014 by Soraya Fernandez Managmen, Hotel Management
Thank you for taking the time to write a review about your recent stay. It is great that you found our hotel location commendable. Please accept our sincerest apologies if your stay was negatively affected by the AC Rest assured this feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Once again thank you for bringing this to our attention.
Comment from Hotel Management
Mar 25, 2014 by Soraya Fernandez Managmen, Hotel Management
Thank you for your comment, the AC are being looked at for the noise.
4 out of 5
Recommended
by shuttles from Tampa

shuttles needs to be addressed

Posted Mar 19, 2014 on Hotels.com
i think the shuttle service can be better,waited about 1hr15mins for 1 to pick us up,and also please maintain the shuttle vans,theres a cracked windshield that been like that for over a yr,driver was concerned about issues with the vans,then we got dropped off at the airport early morning with no regular headlights,he used the highbeams when he could,everyone needs to be safe!...but for the price its a pretty good stay!
Comment from Hotel Management
May 31, 2014 by Soraya, Hotel Management
Dear Guest, I am very sorry for your experience with the van, I have addressed it and they have called to replace windshield and headlights. I thank you for your comments
4 out of 5
Recommended
for Personal Event
by A verified traveler

Close to steinbrenner field

Posted Mar 18, 2014 on Hotels.com
It would be so nice if there were restaurants closer and the neighborhood was not so sketchy. But right around the hotel we felt fine.
Comment from Hotel Management
May 31, 2014 by Soraya, Hotel Management
Dear Guest, thank you very much for your review after your recent stay at our Holiday Inn Express Tampa Airport, I wish you would of requested for us to take you to any one of the many restaurants within 3 miles of the hotel. Dale Mabry Hwy is one of the main rd’s in Tampa.
3 out of 5
by A verified traveler

Shuttle service

Posted Mar 16, 2014
Pros: Hotel itself was clean.
Cons: Shuttle needs vast improvements. The hottub wasn't working and the pool was dirty.
The shuttle service at this hotel was unacceptable. At the airport we waited for almost 2 hrs for the shuttle to come and had to call them 4 times! Then it was supposed to be a free shuttle to a restaurant and again couldn't get a shuttle, then hotel staff offered to take us in 2 different vehicles, couldn't find the restaurant and then finally I just wanted to be dropped at the nearest restaurant. To get the shuttle back, I had to call 3 times just to get them to show up! I won't be coming back!
Comment from Hotel Management
Mar 26, 2014 by Soraya Fernandez Managmen, Hotel Management
Dear Guest, We are looking into the shuttle service, I am so sorry for this inconvience. I assure you the issue will be fixed.
2 out of 5
Recommended
by A verified traveler

Posted Mar 11, 2014 on Hotels.com
Noisy room on 2nd floor next to elevator shaft and exposed to sounds from lobby directly below. Sleep disruptions.
Comment from Hotel Management
Jun 7, 2014 by Soraya, Hotel Management
Dear Valued Guest, Upon your next visit please request to be away from elevators, We strive to accommodate all our guest and a good night sleep is Top on our list.
1 out of 5
by A verified traveler

Nothing in order

Posted Mar 11, 2014
Told me my room was ready got there it wasnt. Took my money for a suite gave me regular room and lie about how much i was being charged. The breakfast was nasty. The only thing right the room was clean.
Comment from Hotel Management
Mar 25, 2014 by Soraya Fernandez Managmen, Hotel Management
Dear Guest, We strive to ensure our guest experience the best visits possible during their travels and we fell short of our goal this time. I assure you all issues were taken care of and are being resolved.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not an airport hotel

Posted Mar 6, 2014
While the internet listing showed it to be at the airport, it was a $20 taxi ride away (we arrived shortly after midnight so the hotel shuttle bus was no longer available). Otherwise, the hotel itself and the breakfast were fine and fully met expectations.
Comment from Hotel Management
Mar 26, 2014 by Soraya Fernandez Managmen, Hotel Management
Dear Guest, thank you very much for your nice review after your recent stay at our Hotel . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. The hotel is only 7 min away & I am sorry you missed the shuttle service time, we do stop at midnight & Taxies can be pretty expensive