Ratings based on 1,033 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from GCM

Best Choice to stay near BG

Posted Jul 29, 2015
I would highly recommend Hyatt Place . Excellent Service, pleasant staff and their organised shuttle service , hot breakfast and list goes on
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Ants, Ants and more Ants

Posted Jul 27, 2015
We were fine until my boyfriend saw that there were ants from the door to the ceiling, to the top of the headboard and side table. After contacting the front desk after midnight i was told there were no more rooms available and he'd see what he could find to spray. Whatever he found only made the ants move around. I was itchy all night and slept about 2-3 hrs because i was afraid they'd crawl on me and constantly got up to make sure they weren't still coming down the headboard, which is what they started doing after he sprayed. we love this hotel which is why we came back again after staying the weekend prior, but the lack of concern for guests makes me NOT want to return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami FL.

Trip to Busch Gardens

Posted Jul 21, 2015
This hotel is always a go to for my family in any city. I must say that it didn't meet all of my husband's expectations however, for me I was satisfied. It's right across the stree from Busch Gardens (behind). This was a plus for us both. I was close to many nice places to eat and shop. I would return and recommend it to others...
4 out of 5
Recommended
for Everyone
by A verified traveler

Hidden Treasure

Posted Jul 20, 2015
The only thing I didn't like was the bathroom opening inward and being so small it was difficult to maneuver in/out most times, also no turkey sausage. Other than that i love this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Höllviken

Bra hotell när du ska besöka Busch Gardens

Posted Jul 20, 2015
Pros: Rent och nära attraktioner
Cons: Frukosten
Location: Nära Busch Gardens och shopping
Bra hotell som ombesörjer shuttle till Busch Gardens
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2015
Great location for those going to Busch Gardens. The hotel offers complimentary breakfast and shuttles to the parks.
Comment from Hotel Management
Jul 11, 2015 by Eva C., Hotel Management
Thank you for your nice score!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Busch Gardens/Adventure Island Trip

Posted Jul 2, 2015
We took a family trip with 4 kids to Busch Gardens/Adventure Island and the room had plenty of space for us all. The breakfast bar was great and the staff were so welcoming and helpful. We also utilized the free shuttle which was another perk. The pool area was nice and it is a pet friendly hotel as well. We really enjoyed our stay and would definitely stay again and recommend this hotel.
Comment from Hotel Management
Jul 4, 2015 by Eva C., Hotel Management
Thank you for your great review! I'm happy to hear that your entire enjoyed the stay with us! Many families are comfortable in our suite style rooms and use or complimentary shuttle service to Busch Gardens and Adventure Island. Hope to see you in the near future! Thank you again!
5 out of 5
Recommended
for Families
by A verified traveler from Fort Myers, Fl

Busch Gardens Trip

Posted Jul 1, 2015
Pros: Clean-well run & the pool and morning breakfast were really nice!
Cons: keep on doing what you are currently doing!!
Location: Location is perfect for attending Busch Gardens.
Took daughter and two under ten years of age grandkids to Busch Gardens. Everyone liked all phases of our stay.
Comment from Hotel Management
Jul 4, 2015 by Eva C., Hotel Management
Thank you for your review! I'm happy to hear that every part of your stay with us went great! We hope to see you when you return to Tampa!
3 out of 5
Recommended
for Families
by A verified traveler from Florida Resident

A little disappointed

Posted Jul 1, 2015
Pros: location, breakfast, staff, shuttle
Cons: housekeeping
Location: close to everything especially Wawa!!!!!! Our favorite.
Took family on an overnight trip to Busch Gardens. 4 adults & 2 children (6 & 8). Room size was good. Bathroom was so small one person could barely stand up without being hit by door. It was hard to supervise children in shower. 2 beds in "bedroom" area were nice and clean. Sofa sleeper was not. Sheets had stains (food type). Of course the sofa bed was uncomfortable but we expected that. Reservation was clearly made for a total of 6 in room yet we were given only 4 bath towels. Called for more which were delivered promptly. Staff was very nice. Liked shuttle to/from park. Didn't get to use pool but it looked ok. Breakfast was very good although a bit unorganized. Over all it was ok for one night at a good location but I think that for the $ there is probably better out there.
Comment from Hotel Management
Jul 4, 2015 by Eva C., Hotel Management
Thank you for your feedback. I'm sad to hear your stay was less than perfect. I hope you give us another chance. We are know for all the amenities you mentioned. Hope you will give us a nother chance to make your next visit perfect!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Busch Gardens

Posted Jun 29, 2015
Nice clean hotel with friendly helpful staff, able to get discounted tickets and free shuttle to Busch Gardens
Comment from Hotel Management
Jul 4, 2015 by Eva C., Hotel Management
Thank you for your feedback! I'm glad you were able to enjoy our complimentary shuttle service! Many of our guests enjoy the shuttle service and it makes the local area convenient. We will take you anywhere within the 3 miles of the hotel as well! Hope to see you again!