Ratings based on 739 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines, IA

Great hotel, great location

Posted Jul 4, 2014
Hotel is minutes from Busch Gardens and offers a convenient shuttle van. The rooms are good sized, and we also enjoyed the complimentary breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...first time at Hayatt...

Posted Jul 4, 2014
Friendly staff... Room could have been more cooler...not sure if it was the unit in the room. Or to small for it...
5 out of 5
Recommended
for Everyone
by judy

Super friendly staff and clean

Posted Jun 23, 2014
I totally recommend this hotel the best thing about it beside the friendly welcoming staff is that they provide shuttle services to drop and pick up you where ever u want within 3 miles and also the breakfast is super delicious though its simple and its so close to bushgardens and the adventure island and many shopping places within walking distance I really enjoyed my stay and I will definitely do it again!
4 out of 5
Recommended
for Everyone
by Cassidy from Port Saint Lucie ,Fla.

Nice staff

Posted Jun 10, 2014
They were doing construction & it was a lil noisy & it was close to impossible to get a elevator in the morning. Took the stairs and that was ok. Employees were very helpful & nice:)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2014
The staff was great keona was delightful we would definitely stay there again.
5 out of 5
Recommended
for Everyone
by Jo from new york

Great customer service

Posted May 20, 2014
The hotel has great customer service, decent breakfast variety and clean rooms. I would definitely stay at this hotel again.
5 out of 5
Recommended
for Everyone
by Janel from West Palm Beach, FL

Great hotel and staff were very accommodating !

Posted May 17, 2014
Staff were very nice and cordial and provided us with dining choices around the area and were very helpful considering this was our first time in the area. Room was nice and clean and quiet!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice hotel near theme park

Posted May 12, 2014
I enjoyed my stay. It was located in a great location near everything.
5 out of 5
Recommended
for Families
by Jams from Atlanta, Ga

Optimal Hotel Location

Posted May 10, 2014
Pros: Location, room cleanliness and layout. Staff
Location: Busch Gardens, Shopping and plenty of places to eat at.
We stayed at the Hyatt Hotel, We were in Tampa for our daughter's graduation from USF. Location was optimal to USF, the Mall and our favorite eating dives. Hotel Staff greeted us each and every time. Lobby bar served coffee, and other beverages and snacks. It was truly a positive experience.
3 out of 5
Recommended
for Everyone
by Demba from Tampa

Happy but disappointed

Posted May 5, 2014
Pros: Spacing of the room.. Receptionist staff
Cons: Absolutely no smoking in the rooms..
Location: didn't stay long enough..two nights
My experience was otherwise great at Hyatt. The staff were fantastic very nice and friendly. My greatest disappointment was that I asked for a nonsmoking room and though I understand all rooms were non smoking but a previous guest in my room may have smoked inside. The room was smelling cigarettes to the level that I had to ask for something to neutralize the smell. I was given a cleaning supply which helped. The food was great.