Ratings based on 936 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
A pleasant stay before I moved from Tampa to Miami. Thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio, TX

Home Finding Trip

Posted Apr 21, 2015
Pros: Service; professionalism
Cons: I used the business center a few times and the copiers were often jammed and paper strewn about. The area should be checked more frequently.
Location: Close to airport; food and alcohol
I am relocating to Florida and stayed at this hotel because of the location. Upon check in the staff was very professional and friendly. I stayed for 4 nights and used the valet service. The car attendants knew the car I drove and knew me by name. I liked that they asked if I was going to be leaving soon and if I was they left the car parked up front - very convenient.
2 out of 5
by A verified travelerfrom chicago suburb

Not what I expected.

Posted Apr 20, 2015
Staff at this hotel were awful. Not helpful at all when asked about things like Tampa river walk, etc. While watching the Blackhawks game on a Friday night, I asked the waitress serving the loung area what types of beer they had on tap? She pointed to a leaflet on the table ( which I didn't notice) and said its on there, read it! Totally unprofessional staff, except one young man tending bar during afternoon hours. Didn't get his name.
2 out of 5
by A verified travelerfrom newyork

Watch out for room cleaning theives

Posted Apr 7, 2015
Overall, the experience was okay. Some of the channels did not work and the shower was stopped up. What angered us was that the maid took $60 from our room. After notifying the maid that it was not our intention to leave the money as a tip. She expressed that the money should have been in the safe. We were upset that our money was taken. The maid could have apologized and she could have given the money back. Instead, she blamed it on us. With that said, if you plan on visiting this hotel, please remember to put all valuabels in the safe, even if you plan on leaving for a few minutes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Enjoyed it very much. Workout room was great. Pool area a little small but can't beat the view. Centrally located. Very convenient. Bed was super comfortable.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location in Tampa

Posted Apr 5, 2015
Cons: Breakfast area
Walking distance from a mall and not much else to do in or around the hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Panamá

Nice hotel, close to the Airport.

Posted Apr 4, 2015
Staff was friendly, excelent rooms.. Close to the Airport. Mall near it
5 out of 5
Recommended
for Everyone
by A verified travelerfrom fort lauderdale, fl

Beautiful hotel in a somewhat convenient location.

Posted Mar 31, 2015
The hotel itself is extremely nice! I'm not a fan of the parking garage behind the hotel thats not guarded. The room and restaurant were all very nice and the staff Was very nice and welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Mar 31, 2015
Had 3 kids and upon arrival wasn't sure it would be a good fit Everyone was very helpful, especially the valet staff At Shula's my daughter in law asked for a coke, reply was "Pepsi ok?" She ordered lemonade and was presently surprised when the waiter returnef with cans of coke. Talk about customer service. They seated us away from others so dinners didn't bother us but more importantly 2 giggly little girls didn't both other dinners. Rooms nice and hskg did a good job
5 out of 5
Recommended
for Everyone
by A verified travelerfrom st.cloud FL

Posted Mar 30, 2015
The hotel was very nice. The room was clean and the fitness center was well equipped.