Ratings based on 367 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom montpelier vermont

I loved the shopping mall being right there wow I

Posted Apr 14, 2015
I meant to put excellent over all stay very impressed they were very accomidating so nice and professional I had the time of my life it was a great birthday getaway for me thank you so much
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfy bed

Posted Apr 14, 2015
The hotel was very busy with NCAA women basketball final four taking place but since we were only spending one night it did not matter to us however at 3pm in the morning some loud guests decided to hold discussions in the wall way and woke us up but it did not last long. Bed and pillows were extremely comfortable. Beautiful grounds and atmosphere. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Wonderful, Clean, & Friendly

Posted Apr 7, 2015
Pros: We liked the staff, the rooms, & location.
Cons: I cannot think of one thing.
Location: The mall is right next door and has really fun stores. The restaurant area is so pretty at night and is just a great spot. The airport super close!
Ryan at check in was wonderful! He was so friendly and helpful. He printed directions to airport for us (couldn't be easier to get to airport from this hotel), he gave us wonderful dining tips, & directed us in printing our boarding passes. The room was clean and well stocked. The area is fun. My kids couldn't resist the pool and we took some time there too - water just right. The courtyard is beautiful. Not only is it so close to the airport, but parking at the hotel is easy. Plenty of spots close to hotel. The mall is right next door and had really great shopping. The restaurant area was a lot of fun. This hotel is perfect for anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Short Business visit

Posted Apr 4, 2015
The staff was very friendly and helpful. The hotel is very conveniently attached to an upscale mall with great restaurants and shops. We would recommend this hotel to anyone for it's location near the airport and it's clean rooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville Florida

just a quick getaway

Posted Mar 30, 2015
staff was very courteous hotel was beautiful and the restaurant food was awesome!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, Fl

Nice hotel for short stays

Posted Mar 30, 2015
Pros: Location, cleanliness, room comfort, and service were all impeccable. Perfect for short stays.
Cons: Nothing for short stays. In-room amenities for longer stays.
Location: Right by airport and International Plaza. Perfect for layovers.
We stayed at this hotel for an arena event, since downtown ones were outrageously expensive. Overall, we were very pleased and are almost certain to return. The location is great, with plenty to do nearby. The rooms were clean and comfortable. The staff was superb. Overall, the property has an air of quiet luxury. However, I would not stay over an extended period due to some minor flaws. In-room wifi should be included in room price. Rooms did not have minibar or fridge. Toiletries were of very poor quality. The pool area was very small and shaded in the afternoon, and the hot tub was not warm enough to enjoy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom philadelphia

great hotel close to all attarctions....except the

Posted Mar 24, 2015
Pros: location and on site amenities. very clean and staff were terrific. Best morning airport shuttle driver in the city.
Cons: fitness center could use some new equipment. several tread mills were broken.
Location: outdoor mall, yankee stadium, ybor.
the hotel was great for our trip. My son and I come Tampa every year for spring training and some attractions. We used to stay at hotels on the beach, but I like this hotel much better. It is a stone's throw from the airport and yankee stadium. it is also connected to the best outdoor mall in Tampa. Very convenient for dinners at night. the mall has a high end steak house, a nice sports bar and a cool irish pub. The hotel itself has great amenities. Nice on site restaurant and really cool lobby. Recently renovated. The hotel staff were excellent in suggesting a day trip to a festival in Ybor. Was a great trip just 10 minutes away. The pool is small but works, as well as the fitness center. The only negative is the drive to the beach and Phillies stadium. 45 minutes w/ traffic. however, the price of this hotel is much less than comparable hotels on the beach. All in all, the hotel is great and we will return back again next year. Keep up the good work.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service

Posted Mar 18, 2015
Pros: Clean, modern facility Fitness room
Cons: Pool area was small
Location: Great location
Check in went smoothly, the front desk staff were friendly and helpful. Overall stay was great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus Ohio

Close to airport

Posted Mar 16, 2015
Nick at Valet Parking retrieved my cell phone from my car when he parked the car. He had it waiting for me as soon as I came back looking for it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fresh Meadows NY

Posted Mar 15, 2015
Pros: I like that this hotel is clean, located in a mall, and that everyone was so nice.
Cons: The maids need to work more faster, i woke up and left the hotel at 7am and came back at 3 and the hotel room was not cleaned
Location: It is located in/next to a mall. There are many eating places and fun things to do. The cheesecake factory next door is great.
This hotel looks almost brand new! I enjoyed my stay very much! I stayed on the 3rd floor with a room with double beds. The bathroom was really clean and the room was excellent! The staff is really friendly. This hotel is better than the grand hyatt which i thought would have been better.