This is not what I would cause a 4-star property. Except for the Bartender on duty when I check in, this place should be rated 3 stars. Boxes on Room Service instead of plates and silverware, are just average. The room service menu and bar menu on the same item, i.e., wings are quite different. The wings on room service was excellent. The wings at the bar were subpar. While the location and the facilities are excellent. Several amenities are like going to a Quality Inn. Just not worth the price charged for the hotel. Expect more.