Ratings based on 873 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom boston MA

Downtown, good location

Posted Apr 20, 2015
Pros: Location, staff
Cons: Level of noise
Location: Went to UT
Don't get a room on the city side and near the ice machine. Not a good night sleep
Comment from Hotel Management
Apr 24, 2015 by AL, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are sorry to hear that your sleep was disturbed, and the downtown area was extra noisy that night. We look forward to welcoming you back in the near future. Sincerely, AL M. ALSALEH HOTEL NIGHT MANAGER
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ft. Lauderdale

Sheraton Riverwalk

Posted Apr 15, 2015
Overall excellent facility. I would recommend for business or leisure.
Comment from Hotel Management
Apr 17, 2015 by AL, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, AL M. Alsaleh Hotel Night Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
Everything was wonderful, great location , staff was very helpful and rooms were very comfortable and clean. We had a great view from our room and we were within walking distance to the arena. We would stay there again.
Comment from Hotel Management
Apr 17, 2015 by AL, Hotel Management
We are very happy to hear you had an enjoyable stay at our beautiful hotel and found that “everything was wonderful”. We look forward to welcoming you again in the near future. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel located right in the heart of downtown.

Posted Mar 30, 2015
We had a nice time here. The staff was very helpful and pleasant. The free shuttle was also a plus. The location was nice and we have no complaints.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

Friendly staff make you feel happy and welcome!

Posted Mar 21, 2015
I've stayed in hotels all over the world. While many may have a nicer pool, not many have the outstanding staff as this particular Sheraton. Everyone--check in, bellman, shuttle drivers, waiters, housekeeping, managers--were super friendly and positive. It made a huge difference for a chain that could have been indifferent and uncaring. Even as I was leaving they were sweet to the last minute. How refreshing! The whole staff should get a gold star for outstanding service!
Comment from Hotel Management
Mar 26, 2015 by AL, Hotel Management
I would like to thank you very much for taking the time to share your experience. Your kind feedback and generous score 5/5 are greatly appreciated and have been shared with all hotel associates. Hearing that you found our staff and services “outstanding” made us very happy. In fact, your comments provide additional inspiration to our team and certainly make us all glad to know that our efforts have paid off. We'd love to see you again the next time you're headed to Tampa. Best, AL M. ALSALEH Hotel Night Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

Great views, super friendly staff

Posted Mar 18, 2015
Pros: Friendly staff, spacious rooms.
Cons: I would say a good deep cleaning of the bathrooms or something to that effect. In between tiles were stained or in need of care.
Location: It's on Riverwalk. Take a walk and enjoy. Or do what I missed and check out Waterbikes which is nearby. Supposed to be a great way to view tampa.
Travelled for business and had a great three day experience. Stayed on club level which was great.
Comment from Hotel Management
Mar 26, 2015 by AL, Hotel Management
Thank you very much for your kind feedback. We are thrilled to hear that you enjoyed your stay with us and you had “a great experience”. We look forward to welcoming you back soon. Best,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
We came for a one night stay. They provided us with Information about the town. The staff was excellent with vallet parking. They helped us with directions and getting a cab into town.
Comment from Hotel Management
Mar 17, 2015 by AL, Hotel Management
Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed your stay, we look forward to welcoming you back soon Sincerely, AL M ALSALEH HOTEL NIGHT MANAGER
4 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta, GA

Clean, Old hotel near the RiverWalk

Posted Mar 15, 2015
Pros: i liked the convenience of the the location to the convention center and restaurants. also liked that they are a dog friendly hotel.
Cons: there was a "crunchy" weird fabric coverlet on the bed. that needs to go.
Location: my dog and i walked to a dog friendly restaurant within a mile of the hotel. on the way back, we saw two other dog friendly restaurants.
i wish i would have known that all rooms did not have a balcony facing the Hillsborough River. my room faced the parking deck across the street. the room was old but clean. the water pressure in the shower was amazing. the bathroom a little tight. the bed was good and the bedding comfortable. i was on the second floor in the dog section (i am assuming all hotel guests with dogs stayed in one area). the hallway always smelled like something was cooking. maybe we were over the kitchen. the hotel offered a dog bed to rent if needed. nice touch. the walk to the convention center, on the riverwalk was .4 miles. there is also a complimentary shuttle to take you back and forth to the convention center. it was first come-first serve, so it was not always available. overall we had a very pleasant stay.
Comment from Hotel Management
Mar 17, 2015 by AL, Hotel Management
Thank you very much for taking the time to share your experience with us. It is feedback like yours that we learn from to improve our products and services. . We are glad to hear that you enjoyed the complimentary shuttle service and you “had a very pleasant stay”. We look forward to welcoming you back soon Sincerely, AL M ALSALEH HOTEL NIGHT MANAGER
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Great hotel for staying downtown

Posted Mar 13, 2015
We were in Tampa to watch few sporting events, and really enjoyed how close this hotel was to a lot of the downtown attractions that we wanted to see. We were able to walk to most places. The hotel staff were very friendly, and the atmosphere was quite enjoyable. We would definitely stay at this hotel again if ever in Tampa.
Comment from Hotel Management
Mar 17, 2015 by AL, Hotel Management
Thank you very much for taking the time to share your feedback. We are delighted that you found our hotel centrally located and our staff “very friendly”. We look forward to welcoming you back the next time you visit Tampa. Sincerely, AL M ALSALEH HOTEL NIGHT MANAGER
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel, but old

Posted Mar 3, 2015
Pros: The staff
Cons: Food, construction, bathrooms & closets
Location: Location will be very good. Not a great deal nearby in the evenings. Convention center is close. Hattrick, the Irish hockey bar, was good.
When the riverwalk is completed, and there is not construction right outside, it'll be a great location. The room was comfortable, but not laid out well, so somewhat cumbersome around the bathroom. The staff were great. Dining was OK. Parking is expensive, but its downtown.