Outdoor pool

Reviews of Springhill Suites by Marriott Tampa Brandon

3 out of 5
Springhill Suites by Marriott Tampa Brandon
1051 S Falkenburg Rd, Tampa, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews" "
Rating 8 - Good. 309 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, Byron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Top Golf and good sidewalks for walking
Stayed 1 night in Mar 2024

8/10 Good

Elaine

Stayed 2 nights in Feb 2024
Response from Cherry H on Mar 22, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cherry H on Feb 2, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

shero

Traveled with family
The deposit has not been reversed and there was no cleaning service on Jan 1. Can Expedia contact me.
Stayed 2 nights in Dec 2023

8/10 Good

Milah

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and had wonderful employees.
Stayed 1 night in Dec 2023
Response from Cherry H on Feb 2, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cherry H on Feb 2, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Aurelio Velez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved the hotel. Close to everything. The kitchen girls get 5 stars!!! They were awesome. Looked forward to breakfast every morning. The only reason I did not give 5 stars to rhe hotel was two issues. 1) The TV had 4 white spots on the screen that did not allow to view the TV. 2) The air-conditioner constantly turned on and off making an annoying sound. Hard to sleep with that noise.
Stayed 7 nights in Dec 2023
Response from Cherry H on Feb 2, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequent this hotel all the time. I love it. Easy check in, friendly staff, nice rooms and great breakfast
Stayed 1 night in Dec 2023
Response from Cherry H on Feb 2, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

karina

Stayed 1 night in Dec 2023
Response from Cherry H on Feb 2, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to lots of places. Nice clean lobby. Nice staff. Beds were okay, not the most comfortable. Had trouble getting enough hot water for showers for three people. Needed pullout but when we pulled it out, it did not seem clean enough to use.
Stayed 2 nights in Dec 2023

2/10 Terrible

Mai, Maplewood

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and there was roaches. The double bed rooms the beds are small. Breakfast was decent. And staff was really nice.
Stayed 4 nights in Nov 2023
Response from Cherry H on Dec 4, 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 Excellent

Alea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean
Stayed 1 night in Nov 2023
Response from Cherry H on Nov 29, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Cherry H on Oct 25, 2023
Dear Kelly,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel's leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Darby

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Cherry H on Oct 12, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Los

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from Cherry H on Oct 12, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 Poor

Charles

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I’ve stayed at other Marriott hotels before and this was by far the most disappointing - facilities were less than acceptable. The friendliness and exceptional service was not enough to make us want to visit this location again.
Stayed 3 nights in Oct 2023
Response from Cherry H on Oct 29, 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel's leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 Good

Leonardo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but surroundings are not nice
Stayed 1 night in Oct 2023
Response from Cherry H on Oct 12, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 Okay

Russell

Business traveler
Liked: Staff & service
Overnight Trip
My reservation was for a King Size Bed. When I checked in, they mentioned they were overbooked and only had a room with Two Double Beds. The room also had a smoky odor to it.
Stayed 1 night in Sep 2023
Response from Cherry H on Oct 1, 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel's leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Edward

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Cherry H on Sep 28, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Frances

Stayed 1 night in Sep 2023
Response from Cherry H on Sep 27, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

William

Business traveler, Traveled with family
Was a decent hotel. However the gym equipment was out of order. Staff very nice. Parking good. Fairly clean. I’d recommend for a decent stay.
Stayed 1 night in Sep 2023
Response from Cherry H on Sep 27, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Cherry H on Sep 24, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Cherry H on Sep 18, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Shavonne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property does not look like the pictures. We decided on this one because Expedia called it excellent. The room was out dated. Sofa had rips and holes, bathroom had rust and needed a serious upgrade. Apparently the cleaning lady is done by 1pm so she will not come back to clean your room. It wasn’t terrible but it def wasn’t a excellent more like fair.
Stayed 3 nights in Sep 2023
Response from Cherry H on Sep 15, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of the property is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Maranda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Cherry H on Sep 15, 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel's leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast lady RUDE
The stay was fine but the morning we left and had breakfast is when it started. I have never wore shoes to get breakfast at any hotel we have stayed at let alone had the worker grab my arm and tell me she could get fired because I didn’t have shoes on but she would allow me to eat this time. Also I noticed she asked certain people their room number before allowing them to eat but didn’t ask us. The apple juice was empty and I told her and her response was maybe I should put you on payroll. I would stay here again but next time go to breakfast.
Stayed 1 night in Sep 2023
Response from Cherry H on Sep 7, 2023
I recognize your time is valuable and appreciate the feedback you have provided.For safety of our guests and staff we require proper attire when coming down for breakfast.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Thurman E

Stayed 1 night in Aug 2023
Response from Cherry H on Sep 18, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kate

Traveled with family
Liked: Amenities
Recommend it
Stayed 1 night in Aug 2023
Response from Cherry H on Aug 30, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Cherry H on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Cleaner knocked and scanned her key at 9:20 am!!!!
*9:20 am I get a knock on the door, followed by an attempt to open the door* It was the cleaning lady. She had a piece of paper in her hand. I asked if I could help her, she hurried away from my room. Check-out is at 12. Why are you waking up my child at 9:20 am????
Stayed 1 night in Aug 2023
Response from Cherry H on Sep 1, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel's leadership team to ensure the necessary guidelines are in place.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Norma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to take this opportunity to say Thanks to Miss Yvonne and her dinning room Staffs. They were pleasant ,kind and caring . My son enjoyed his stay there.
Stayed 4 nights in Aug 2023
Response from Cherry H on Aug 26, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Steve

Nice experience
Stayed 3 nights in Jul 2023
Response from Cherry H on Aug 25, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 Terrible

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Cherry H on Aug 21, 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel's leadership team to ensure the necessary guidelines are in place.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Cherry H on Aug 18, 2023
Dear Kevin,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Carey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2023
Response from Cherry H on Aug 18, 2023
Dear Kevin,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Nathan

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Cherry H on Aug 18, 2023
Dear Kevin,On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Comfortable bed. Spacious.
Stayed 2 nights in Aug 2023
Response from Cherry H on Aug 12, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jose

Stayed 3 nights in Aug 2023
Response from Cherry H on Aug 30, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Jay

Business traveler
Liked: Cleanliness, staff & service, room comfort
Decent value.
Breakfast was great. Staff was friendly. Hotel is a bit dated with worn carpets, etc.
Stayed 1 night in Aug 2023
Response from Cherry H on Aug 12, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Enjoyed our stay at the Springhill Suite in Tampa very much. The hotel was very clean, the staff did a wonderful job, the breakfast was delicious. I would greatly recommend this hotel.
Stayed 3 nights in Jul 2023
Response from Cherry H on Aug 1, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert trip
Room was big and clean. My only issue was the hair dryer was dirty. It had some kind of sticky film on it. Might need to check those if your staying for an extended time. Was only there one night so didn’t address it with the staff. Overall a nice, clean hotel.
Stayed 1 night in Jul 2023
Response from Cherry H on Aug 1, 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

6/10 Okay

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the staff accommodating our family for an extra hour of rest. Major problem with this hotel is the hot water. I felt like i was taking a cold shower and it bothered my husband much more. We had two other rooms and it was the same issue. If that was fixed, we would come back.
Stayed 2 nights in Jul 2023
Response from Cherry H on Aug 1, 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Cherry H on Aug 1, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Cherry H on Jul 21, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Angela

Stayed 1 night in Jun 2023
Response from Cherry H on Aug 1, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
There was a silverfish in the bathtub but overall clean room and breakfast was ok. Waffles were soggy but the front desk guy that checked us in at night was efficient and helpful. Buffet attendant was good too.
Stayed 1 night in Jun 2023
Response from Cherry H on Jun 19, 2023
On behalf of the entire hotel team, I want to thank you for your recent stay at the Springhill Suites Tampa-Brandon. Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023
Response from Cherry H on Jun 14, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Latoya

Stayed 2 nights in Mar 2023
Response from Cherry H on Jun 11, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Megan

Stayed 1 night in Jun 2023
Response from Cherry H on Jun 11, 2023
I recognize your time is valuable and appreciate the feedback you have provided.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for mom and children ☺️
Stayed 1 night in May 2023
Response from Cherry on May 27, 2023
Thanks for staying with us. We appreciate your feedback!