Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from RI

Close to everything downtown

Posted Jun 2, 2014
Pros: location
Cons: Better staff or better training of restaurant staff. Blankets. Not putting people in smoking rooms
Location: Great location. International Mall, restaurants, bars.
I had asked for two double beds and at first was given one king. That was not going to work for my friend and I. They made the change and I heard the lady say can you do that. The man answered yes just put it in. At first I was thinking we had been upgraded but when I got to my room I realized that they put me in a room with two double beds but was clearly a smoking room and not smoke free as I requested. It was late and we were heading out so we kept it. Coming back to the room and getting in bed your option is to sleep with a sheet on or a 50 pound comforter. The room was cool but to not have a lighter blanket option in Tampa is odd. Not a great way to end the night. The next morning we chose to have breakfast in the hotel. It cost 17 dollars and the servers and bus staff were either understaffed or did not care because service was terrible. You had to wait 15 minutes to get an omelette. Keep in mind there were only 3 people ahead of me and two people cooking. My buddy said he was not going to wait that long to order. The next night we stayed at the Intercontinental and it was less expensive 129 vs 177. Room was better (non smoking) and service was more pleasant. Both were great locations.
5 out of 5
Recommended
for Everyone
by A verified traveler

consistant

Posted May 11, 2014
breakfast was good , great wait staff. Try to stay at Marriott because they provide the same equal service.
4 out of 5
Recommended
for Everyone
by DeeDee from Miami, Florida

ok for a business trip

Posted Apr 14, 2014
Pros: staff
Cons: nothing
Location: The location is a little too close to the highway for me. there is a shopping center only 1 mile from the hotel.
I stayed for just one night but I have to say the staff was very nice, personable and attentive. I do not love the location of the hotel but would dedfinitely condiser staying again in the future due to the nice staff.
4 out of 5
Recommended
for Everyone
by Jeff

Best bed ever

Posted Feb 16, 2014
I needed a good quiet room and this worked. There is a mall a couple blocks away but the sidewalks were under construction so it was hard to get to. Great pool here.
4 out of 5
Recommended
for Everyone
by TIA from tampa fl

Pretty good

Posted Feb 5, 2014
The rooms were a little small but CLEAN and comfortable. The staff was great!
4 out of 5
Recommended
for Everyone
by April from orlando,Fl

This traveler left a rating score only Posted Jan 26, 2014
4 out of 5
Recommended
by A verified traveler

NIce hotel

Posted Jan 22, 2014 on Hotels.com
I would stay here again. The hotel was nice with a great pool and decent gym. The area is central to all that goes on but nothing exactly by it. Staff was friendly.
4 out of 5
Recommended
by Angie from Winter Haven

Great hotel, but restaurant help not as great

Posted Jan 20, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014